Owned and operated for more than 35 years, Canadian Choice Windows and Doors is one of the biggest and most experienced companies in Canada. Our long term success can be attributed to our commitment to customer satisfaction. Over the years we have offered high quality windows and doors proudly manufactured in Canada. Another key component to our success read more...
Canadian Choice Windows and Doors began operations in 1975 and has received 32 reviews for an overall customer rating of 3.4. The average rating for businesses providing similar services in the Vaughan area is 4. Write a review
3.4
3.4
3.6
4.1
3.2
3.3
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1
I could say alot about there product but I won't. My issue right now is the lien they put on my home. I financed through Snap Financial (who they provided).
Canadian Choice Windows has been paid in full and they have still proceeded to place a lien on my home.
I just found out when my mortgage came up for renewal. No mention was ever made to me prior about this process.
I will be reaching out to them but I suspect no response, the same as with my issues with their product. There are lawyers taking cases similar to this for just such cases of this practice.
Canadian Choice Windows has 2 options, either remove the lien immediately, or pay dearly for legal fees and damages. Its their choice.
4.5
I am impressed with the service and communication messages from this company. The salesperson Joe, he was very courteous and polite to show what the process looked like. He is very good with people, patient and able to engage people in conversations.
I highly recommend Joe to continue being the best sales person and applaud for his work ethics.
Thank you
PAGordon
1.2
Run Run Run away from canadian choice. I had ordered 13 windows for my home, draftlock plus slim. Only 10 were installed, to install the 3 basement windows they wanted to cut my foundation, the windows they ordered were to big. The 10 windows on the main floor were also the wrong size, they cut into the frame with a saw causing more damage then the windows are worth. Using sub contractors to install windows. Windows were not manufactured by draftlock, they were manufactured by another company. Did more damage then good..Still waiting for inside trim to be finished, almost a year later. Had me sign work completed form or they said they would put a lien on my home.
1.3
I had windows and 2 exterior doors installed. The doors do not match the insert and trim. Trim work is terrible and the inserts have breaks in the seams. I had this install 3 weeks ago and window trim still isn’t completed.
3.2
1
I signed a contract in August 2020 for windows to be install by the end of November 2020. I have had nothing but hassle and headache since then.
I have had my installation dates rescheduled 4 times as of now. We are currently heading into March 2021 and I have no expectation this will be done anytime soon.
The first time the window was broken so they couldn't install it and they only cancelled the morning of after I had gotten the room ready for installation. The second time they came, the windows were too big so they couldn't install it. The third time, there was too much snow on the ground. The forth time the window was broken again.
RUN AWAY. Don't walk, they are a horrible, horrible company. They should ashamed to call themselves a Canadian. They do not follow through with timelines and as evidence by their x2 broken window claims they are not careful with their own products. THEY WILL GLADLY WASTE YOUR TIME WITHOUT A SECOND THOUGHT.
1.6
5
1. Sales person was on time and professional. Offered best rates and whole process was quick and easy.
2. Next appointment for measurements was done quick and easy and again, on time and professional.
3. Installation team was on time, friendly and professional. All work was done in one day and done well. They had a lot of clean up and left our home and driveway in stellar condition.
I cant speak yet on the longevity but the quality seems good for what we paid and I foresee no issues with the product. The installer even fixed a door done incorrectly by a competitor.
I completely recommend this company. Some of the negative reviews seem unreasonable. We didn't purchase top of the line windows but still feel the 10k spent was spent well replacing 5 large windows and a beautiful door. Thank you to everyone who worked for us!
1.7
We paid $10,000 for our windows that don't lock properly and drafts come in if they aren't locked. I've reached out without solution. I tried commenting on their fb but my comment was deleted and I was blocked from commenting ? Be careful when dealing with a company that tried to alter reviews.
They also aren’t very good at finish work. And my trim has cracked already... half a year later? Oh. And they left glass all over my yard from the old windows.
1.3
Had new front door with side glass installed next morning when it was sunlight I noticed spray paint between glass on door and side glass told company about this technician showed up and took some pictures after 1 week door moved and will not close told company about this problem technician showed yesterday after 3 months and said he did not have proper tools to fix door and said he would call me and would come back same day well NO CALL NO TECHNICIAN I have been calling and sending e mails to fix these problems with no answers and poor customer service.This is a big company I am shocked with there Poor Customer Service.Quality Control. Poor Workmanship I cannot and will not tell people to use this company AVOID AT ALL COST
Canadian Choice Windows and Doors has a TrustScore™ of 2.1. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 2 | 40 |
| Approved | 2 | 32 |
| Unverified | 0 | 5 |
| Suspicious | 0 | 3 |
| Overall Rating | 2.8/5 | 3.4/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1975 |
| Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Canadian Choice offers installation on high energy efficient windows and doors. We provide full services including a lifetime warranty on all of our products and installation.
Owned and operated for more than 35 years, Canadian Choice Windows and Doors is one of the biggest and most experienced companies in Canada. Our long term success can be attributed to our commitment to customer satisfaction. Over the years we have offered high quality windows and doors proudly manufactured in Canada. Another key component to our success story is our skilled workforce completely dedicated to Canadian Choice Windows and Doors. All sales representatives and installers work exclusively for us. This allow us to better guarantee their work and take full responsibility for all aspects of the business. We do not subcontract!
Canadian Choice offers a variety of different payment options. Being in business for so long has allowed us to earn the trust of financial institutions. This is why we can offer you unmatched payment plans through Enbridge and TD Canada Trust. Changing windows can be a pleasant experience, and we are here to prove it.
At Canadian Choice we only utilize top quality materials manufactured in Canada. We strongly believe that windows and doors suited for the Ontario climate can only be solid and durable if made in Canada! When you have highly trained professionals installing high quality windows and doors on your home, the results can only be outstanding. In this sense, it is no surprise that our ratings on Homestars and Best Business Bureau are so high. In fact, we are so confident in the high quality and durability of our products, we are willing to replace or fix any of our products at any time. Our lifetime transferable warranty is truly one of a kind. We give you warranty on the product as well as the installation. There are not many companies that can tell you the same. The fact that the warranty is transferable will allow you to pass it on to the next home-owner. This is a great selling value! There is no doubt that our great warranties play a key part of our major success over the years.
| Main contact(s) | Nikola Stefanov |
| Listed with TrustedPros since: | 2012 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | Yes |
| Year established | 1975 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
