Canadian Moving Systems Inc.

Please do not us this moving service company. They are only interested in your money and how much you are paying, they care less of your goods and if somethings happens and you try to claim, they will deny it. Why go through that trauma?

Run as far as your leg would go!! They do not merit even half a star.

This movers are stealers. They say lost object when it is neccessary for them and refund by weight which is inappropriate. They lost bed box and damged bed frame and said will give us CDN 30 which is a joke. Not even covering any percentage of the cost which is arround CDN 1000.

They promise a lot until they get you in and do trash after. Do not go with them please. Save your money to move safely with all your furnitures!

I curse them a failure in their business.

Would give them 0 stars if I could. This company is predatory and fraudulent. They will quote you one price and triple it after your things are in their possession. The complete lack of care shown to my items is disgusting. They damaged $50,000 of items and offered me $100 in compensation. Do not under any circumstance book this company with hopes of saving any money. All of your items will be ruined. I was originally quoted 7k for a cross province move. Ended up paying under protest 14k to get my belongings back!!! And when I finally did, every single large item that they packed was severely damaged. They should not be in business!!!! They violate the consumer protection act in many ways. Can't say enough bad things about this awful, awful company.

CANADIAN MOVING SYSTEMS are thief’s and liers. They borrowed equipment from me to help with the move @ 10 pm @ an industrial extension cord and tripod light to illuminate the truck box to load.They we’re using alternate truck with engine running with lights on.

When they skulked out and left in am they took my cord and lamp.

They returned my light when delivered to my home later after storage but not my industrial 12/3 sow extension cord.

On my claim along with other items posted replacement value as for cord as $100.00.

When I finally after numerous generated by myself contacts received first a statement that they had replied a month earlier but could not produce a copy of the supposed sent E mail but now stating cord packed by me.

Not borrowed and stolen by CDS.

During the peak of COVID CDS chose to stay and sleep in my house on my furniture with out my permission.

Trespassing!

When I pointed out to whoever was the manager of CMS that hour or day no acknowledgement or apology.

When my furniture was delivered driver pointed out that they had broken off the leg of a cabinet but could not produce the leg my replacement $200.00 hard to match.

Of the box’s I had personally packed 5 totally missing guess while in storage for over a month good time to select and for CMS to take what they liked.

Numerous box’s crushed and chairs al couches ruined by items stored on them,

They know how to beat the system and their customers! NOT HOW TO MOVE YOU OR YOUR ITEMS.

In discussions with league consul best would be class action and post statements to cost CMS work.

Like all firms just working on the fringe they will block you and not respond but I can put wait them and post random statements and advertisements till they change names or locations.

Luckily the overall management an the employees we so use to beating people and the system that they did not think about what they were stating facts in E mails

This company is not the actual movers; they give the contract to other companies. Who will pickup and deliver your belongings ? You'll never know. And will these other companies care for your belongings ? In my case, almost every piece of furniture was scratched or damaged. Avoid like the plague. I wish I chose someone else.

I paid the extra fee to have CMS professionals pack for me. The thinking being that if they packed my property in their boxes and used their pads etc., there would be no damage. Instead, I received my boxes crushed and upside-down. Well, the boxes that I did receive - they lost several items on the way, and damaged most of the rest. But at least they delivered someone else's stuff along with mine.

I am now in the 'claims process' with them, and am told it will be 8 to 10 weeks before they contact me. In the mean time, I have tried on fur occasions to have the extra stuff they delivered to us picked up. If you're an ex York University student missing a black suitcase full of books and personal papers - sorry, but it looks like you'll never get it back although I am trying.

I cannot recommend this company in any capacity.

Do not ever use Canadian Moving System. They charged a "long haul" fee of $400 and it was outrageous since the moving truck was less then 100 feet from elevator and the move took less than 30 min from start to finish. We have chosen since the quote was reasonable, however, Canadian Moving Systems did not take the $400 charge off for the "long haul" charge even detailing that there no impediment to the move. There was only one elevator and the truck was less than 100 feet from elevator. The move was completed in less than 30 minutes.

My main point .... please do not use Canadian Moving Systems ...

Moving to Calgary, Alberta. I am missing over four boxes with shoes, clothes, kitchen stuff and a safe with important documents in it. These guys only delivered a partial shipment. Please DO NOT use this moving company. It also takes a month for you to get part of your belongings.

Their delivery arrived late and to top that off, they lost my largest and most expensive item, a king size mattress. I explained to them that i have a kid and we can no longer wait for them to sort their fault out so i had to buy a new mattress and that they just pay. They are not a member of Canadian Association of Movers. I reached out to BBB to complain, and as soon as BBB contacted them, they magically find my mattress and insist on delivering it asap. Now I ended up with two mattresses. Never go for this company. The 5 star ratings here are most probably made up to cover the real reviews that they got. Look at google reviews for this company and see how bad they are in this industry.

Don’t be fooled with their “low rates” as there are a lot of hidden charges that they wont explain upfront. Don’t be fooled with delivery time because they will give you a rough estimate “upon loading your items”, and the loading time will never be disclosed. You won’t have a contract here and your items wont be insured. They know that you have no legal recourse because they wont provide you anything except for the estimate receipt you will receive when they pick up your item. This company also uses subcontractors and basically they are just the “middle-man” who will reach out to different unknown local movers.

If you value your items, please please please, do not look at cost and look for a REAL company that do not use subcontract movers. This is a hard lesson that I learned and I hope you learn from this too. The least I can do now is this, to do an honest review on why you shouldn’t hire these guys.

Don't EVER use Canadian Moving Systems. I moved from Ontario to New Brunswick with enough to furnish a 10 X 10 room with an additional dozen or so boxes and the backseat of my jeep (I packed the jeep solid to save weight). The price crept up, items were damaged and they even lost a $300-400 stand up camping tent on me. Could have been more damage, but luckily between the box that was squished and the one they brought in upside down... there was nothing fragile inside them.

The least of my worries was I was given a time window on the delivery date, which ended up taking all day. As soon as the driver pulls up, we start debating about the stairs. I informed him I was already charged for the stairs and he was insistent that that was for pick up and not delivery. It was not until he saw the money draft for the balance I was given being more than the total on his sheet that he let off on that. Two things there. One being lack of communication between the drivers and the company and/or paperwork not being updated. The other being how solid our stances were on the subject, I'm not sure if he was going to unload if it wasn't resolved because he couldn't get a hold of dispatch. And I was NOT handing over anymore money.

As the driver was leaving after delivery, I started to point out a corner of my tv stand was peeled off by the packing tape used (found more damage later). He just waved his hands and said I have 10 days to call in any damages and scurried out the door. Calling and emailing the company afterwards, she tried saying I only had to wait a couple of hours (ummm... 11am till after 7pm) and that the driver did the right thing about the damages. I was sent a form to fill out and was told it could take 6 to 8 months to hear anything?!

I'm still waiting for a damage/lost claim reimbursement, which with everything so far have very high doubts seeing anything back. All in all with the moving bill, replacing my tent and still debating on replacing damaged items... that was a more than $3000 lesson learned. I'm so grateful I downsized and planned on starting new, couldn't imagine them moving a full house!

The ONLY reason I went through this in the first place was that renting a u-haul was going to cost me more than the initial estimate, but that gap disappeared with the final price.