We are a full service home renovation company, servicing Calgary and surrounding areas. Along with transparent billing and open communication, our goal is to deliver a unique design that suits your lifestyle and living spaces. Inspired Choice Renovations' ability to handle all aspects of your renovation and our attention to little details is wh read more...
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I am writing this as I do not want anyone to go through the horrible experience we went through when we hire Ken Taylor to complete some renovations on our property.
We hired Ken Taylor (previous company name Modify homes) to complete a number of renovations on our property. First of all he hired a site super as Ken does not actually do any work. So we paid for Ken's "management fee" and we paid for the site super to manage the site and meet with trades. When we hired Ken he informed us he had a program to manage the budget for the project. Once he inspected the house he said he would be able to complete the required work under our budget! This was not the case at all. Once we fired Ken we were 100K over our original budget of 100K.
According to their website under the section called our design and build process (item 2.1 Design and build process) it says “we will create 3D Renders For you” ? We still have not received ours.
According to the website under the section called our design and build process “We charge 25% for our services as project managers and warranty holders. This is largely off set by our builder pricing we receive from our Suppliers and Trades. This means that our fee is low or free to you. Example if our builders price reduces the cost by 20% then the additional cost to the project of having us design, and manage is only 5%.” ? We did not see this with the pricing we received. We paid a total of 202,219 on this project with 74,346.68 going to “management costs”
In the Financial section of the website it shows that we should be able to track and approved changes to the budget (2.2 Financials) ? We were not offered this service. We had very limited, sporadic updates on the progress of the project and no actual reporting.
o In the progress section of your website it shows that we should be able to track the progress of our renovation (2.3 Progress)? This was not the case, I was always asking what was going on with the project. I was not informed what work was being done or when it would be completed. The renovation started on July 18, 2014 and on Feb 2015 we finally had to fire Ken as he was way over budget and still had not completed the required work. We tried to arrange a meeting before we fired him to discuss the deficiancies and he told me it would cost an addition 800 for him to meet me and discuss the issues we had with the work we hired him to complete. We have now had to spend and addition 100K to fix the work Ken hired people to complete. He cannot even manage trades to insure they are completing work up to the building codes standards.
Once we started a claim against Ken for all the overages and damages he did to our property he claimed bankruptcy and changed his company name to Inspired Choice Renovations.
Modify Homes provided us with comprehensive Turnkey Project including but not limited to removal of existing floor carpet & installation of new carpet, installation of new quartz stone in kitchen & washroom area, backsplace in kitchen & washrooms, painting of entire house, panting of kitchen cabinets, re-sanding of living room & kitchen hardwood, removal of existing corner fire place, installation of new bio flame fireplace, installation of entertainment & home theatre system in living & great room, installation of tiles in laundry room & wash rooms. They moved all my furniture & reset after completion of work. They managed entire project with their subcontractors very efficiently & quality of workmanship is awesome. They finished the renovations project in given budget and timely manner. I recommend modify home as providing solutions to Home renovations Project.
Inspired Choice Renovations has a TrustScore™ of 1.4. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 2 |
Approved | 0 | 2 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2012 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are a full service home renovation company, servicing Calgary and surrounding areas. Along with transparent billing and open communication, our goal is to deliver a unique design that suits your lifestyle and living spaces.
Inspired Choice Renovations' ability to handle all aspects of your renovation and our attention to little details is what makes us Distinct and Dependable.
Main contact(s) | Ken Taylor |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2012 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Inspired Choice Renovations to request licensing info. |
Insurance information | Contact Inspired Choice Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Inspired Choice Renovations has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum