The Perfect Renovations Group has 5 divisions including Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical, we provide all types of Painting and Handyman Services for Small and Medium and Large Project. We also have a team that will complete Home Renovations he GTA. We have a specialized Team for Bas read more...
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Terrible company to deal with, owner does not care at all, as he has another business he runs. employees are un -organized and work is shoddy. They started late, finished late, charged us more, and lied throughout the whole process. left a disgusting mess once they were done and wanted to charge us extra to clean it!
stay away, this business cares only about bottom line.
What a wonderful job on our painting. The team was on time, courteous and professional. Our home looks bright clean and refreshed. We are so pleased with the outcome we are currently being quoted on our master ensuite renovation.
I was pleased with the quality of work both in the painting as well as my kitchen renovation. We were able to change our kitchen layout and get much more cupboard and counter space.
The ceramic plank flooring they installed is absolutely great.
I will be doing more renovations after Christmas and it will certainly be Perfect Renovations Group that does the work.
They tell a great story until they start taking your money. We were assigned a project manager, who then quit the company and we were not informed and a new project manager was not assigned. After weeks of e-mails, text messages and leaving voicemails, we found out a week before our project was scheduled to start that he was gone and that none of the trades had been scheduled. It also seemed that he had left without leaving notes or instructions for anyone in the company, or otherwise that no one at the company took the time to inform themselves, so we essentially had to repeat ourselves over and over to one person after another. Our project went well beyond the projected timeline - costing us extra time off work, and meaning that we lived in a construction zone with our toddler. The trades who were sent did not know what they were to do, did not have the requisite tools or supplies, sometimes did not show up at all, were scheduled in the wrong order so frequently had to come back repeatedly to actual do their work. Additionally, when it came to invoicing, they were unable or unwilling to provide any supporting documents to explain the charges from places like Home Depot. Ultimately, their services are FAR from perfect in spite of the name.
Hi Lisa,
We are sorry you feel that way. From the moment our Project Manager had to leave due to unforeseen circumstances you were assigned a project manager right away. Not only was our scheduler in contact with you on a daily basis but our Vice President as well.
You are correct that there were some delays and the the timelines had to be extended but rather than rush your project we made sure that in the end quality and customer service came first. We were in constant communication with you ( daily)and addressed any of your concerns with you. We work very hard each and everyday. You may not think we are perfect and I don't personally know anyone who is however; we stand behind our work and at the end of the day we never walked away.
Customer Service Manager
The staff at Perfect Renovation Group were fantastic! Right from the moment I called for a quote until well after the projects were complete!! I would recommend this company to everyone I know!! They are kind, courteous, professional and knowledgeable! They pay close attention to every detail!!
July 13th, 2015: Long story short, this is day 40+ of a 'three day' paint job. They sent a sub-contractor with no ladder to my home on June 4th to start work on the exterior siding of my home. When he returned to my home - after a few 'no-shows' he had a ladder, but no pads or other accessories for the top of the ladder to prevent it from causing dents on my siding.
He said he had '20 years of experience', the ladder wouldn't damage it, but it did. Now I have one sloppy coat of paint on my home, drips of paint/running paint/paint platter/blistering paint and dents on my aluminum siding caused by the painter.
The company's response for the most part is that they want me to pay for the repairs (in an email they said they'd 'bill me separately' for the repairs) and they want to silence my reviews, which are the truth as I see it.
I do not want one other homeowner to go through what I have gone through with this company - it has been a nightmare.
My advice to other homeowners is to carefully read every review available about the company, and ask for references. When the painter arrived to my home without a ladder, and didn't even know what he was at my home to paint, my instincts told me to stop the project. I wish I had listened to my gut reaction.
I've lost money, my home is damaged, and it has been endlessly frustrating dealing with Perfect Painters.
Hi Jenny, Leah, and Xi are just some of the Online names you have.Let's get the story straight. We did come and paint your home and it was done a while ago and completed. You ask for the Same Painter back now obviously for other purposes or other intent. You admitted in writing you tipped the Painter for great work. You also you hired and convinced him to do a side job. He no longer works with us as this is against our policy. You have abused social Media either get something fixed from us that was not damaged by us or just don't want to pay the company anymore money. We never painted your Trim and your photo's show this. I can see a few spot that could look better but some of you photo are just issues with the Siding. You abused Social Media early on when we politely told you we would happy to address your concerns and I always to my best to make things right. We like to believe our customers and we took the high road on your small dent concerns and sent Richard our Top Painting Foreman and George the Manager to you home last Wednesday and you would not open the door at our agreed arrival time. You wanted out of your contract but then changed your mind again and want some fixes and still offered not other payment. You want us to fix your dents but you did so much wrong we started to question your integrity but we still took the high road from day one and afterwards. We don't understand and quite frankly we are tired of extra time that my wife, office managers and all staff has done to make you happy. You also admitted you refuse to pay your balance of the bill. You also prepped the home yourself as you wanted to save money. We have conversations on file that you are profusely apologizing for your behavior.You told us to Google you name early on and Watch out... You have been the most challenging customer we have every had. However; I still had Christine call you again to figure out a solution yesterday no matter how disrespectful you have been in this matter; and yet again after offering to come out and personally meet with you and have a third party present there as well, yet again you have refused and gone on yet another review site....For the other 500 customers we service per year I have learned I can't make everybody happy and while we try out best every-time and we do our best to service customers and deal with customers with the most professional way possible. Jenny is an example of someone that has gone too far even though every attempt has been made to service her and her concerns and she wouldn't even open the door. Respectfully, Michael & Christine.
Perfect Renovations Group has painted my main floor there quality of work was spot on, they stayed within my budget very prompt and very clean. There staff was very courteous and helpful. My home looks beautiful !! I would highly recommend this company . Thank-you again to all the staff at Perfect Renovations Group.
Perfect Renovations Group has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 11 |
Approved | 0 | 9 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 3.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2003 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Perfect Renovations Group has 5 Divisions. At Affinity Renovations we specialize in Basement Renovations. Whether your renovations is small or Large we can help. We can assist with designing your space, to suggesting what materials to use.
Perfect Painter was our very first division and Painting is definitely one of our specialty's here at Perfect Renovations Group. Whether you require interior or exterior painting we can help you with all of your painting requirements.
At Perfect Renovations Group we have two divisions Affinity Renovations and Perfect Handyman that can assist with all of your caulking needs. Whether it's caulking interior or exterior windows to caulking your shower to caulking your trim and your baseboards we can help you.
Perfect Handyman is a division of Perfect Renovations Group and can assist with your power washing requirements. We can power wash your decks, gazebo's, the outside of your home. This can all be done through our Perfect Handyman Division.
We deal with all types of ceilings whether it's stucco removal, to skimming your ceiling to paint your ceiling or even dry wall repairs to your ceiling Perfect Renovations Group has 5 divisions that can assist with your ceiling needs.
Perfect Renovations Group has Affinity Renovations that specializes in Kitchen Renovations. We can provide counter tops made of all materials from Laminate to Quartz or Granite or Marble we can assist with all of your counter top needs.
Affinity Renovations and Perfect Handyman are divisions of Perfect Renovations Group and can assist with either re configuring your closet or storage space or designing and building a new closet or storage space for you.
Affinity Renovations is a division of Perfect Renovations Group. Whether its as simple as a Powder room face-lift or an extravagant bathroom transformation Affinity Renovations is your Bathroom Renovation Specialist.
Pour Concrete is one of the 5 Divisions here at Perfect Renovations Group. At Pour Concrete we specialize in Basement Lowering as well as Underpinning, Bench-Footing and Historical Restorations.
Perfect Renovations Group has 5 divisions to help with all your project needs, we have Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical.
Affinity Renovations is a division of Perfect Renovations Group. Whether it's giving your kitchen a face lift to a full kitchen transformation we can do it all.
Carpentry is our speciality. Whether it is framing to installing trim or baseboards we will be able to assist with all of your carpentry needs.
At affinity renovations carpeting is an extra service that we can provide to our customers to add the final touch that they are looking for.
Affinity Renovations is a division of Perfect Renovations Group and we specialize in customer cabinetry as well as Millwork.
Pour Concrete is a division of Perfect Renovations Group. Pour Concrete specializes in waterproofing of your home.
Perfect Renovations Group can assist you with your plastering requirements through our various divisions.
The Perfect Renovations Group has 5 divisions including Perfect Painter, Perfect Handyman, Affinity Renovations, Pour Concrete and Power Electrical, we provide all types of Painting and Handyman Services for Small and Medium and Large Project. We also have a team that will complete Home Renovations he GTA. We have a specialized Team for Basement and Bathroom Renovations.
We specialize in Interior and exterior painting with a team of Professionals in our Painting and Handyman Services.Our Handyman Services provide small renovations and full Condo renovations.
We take real pride in having the opportunity to providing services to your office or home. We excel at Residential Painting or Commercial Painting, and or hiring one of our skilled Handyman's or painters to do the job right.
At Perfect Renovations Group we can provide you with our colour consultants as a part of our extended team. We recommend the best quality paint from Benjamin Moore. We also understand that painting prices need to be fair and competitive and we will always compete to earn your business against any reputable Painting Services Company.
We offer our customers the opportunity to purchase paint at our wholesale prices. Perfect Painter are custom painters but we don't charge a custom price. We hope that we will become your trusted and most referred Painting Contractor and to show our respect we will pay a 5% referral fee for all referrals. We want to grow our business long term so that we will become the house painters for you and your family. Do not forget to look at our Painting Specials and remember we provide our painting services in the following communities: Aurora, Ajax, Brampton, Bolton, Caledon, King City, Mississauga, Milton, Maple, Markham Georgetown, Oakville, Burlington, Richmond Hill, Unionville, Markham, Vaughan, Etobicoke, Toronto and all of the GTA. We are your Painters in the GTA.
Main contact(s) | Michael Delongte , Sarah |
Affiliations or other locations: |
Pour Concrete - General Contractor Toronto / Toronto The Home Improvement Group / Mississauga (Rated 3.7 / 5) |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2003 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Perfect Renovations Group to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Perfect Renovations Group has contributed 4 responses to the following questions posted in the 'Ask the Pros' forum