Quality Custom Cedar Fencing has been a custom fence builder through out the lower mainland for the last 14 years and has over 2500 satisfied customers. We have introduced many improvements in the market on how fencing has been done.If you are going to be building a fence then we are a 'must see' for an estimate and ideas. We are not just a & read more...
Quality Custom Cedar Fencing began operations in 1996 and has received 3 reviews for an overall customer rating of 2.1. The average rating for businesses providing similar services in the Langley area is 4.3. Write a review
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1
WORST CONTRACTOR.
Our neighbours and myself chipped in for 1 side fence and 1 back fence and 2 door.
As per our contract with Jeff Delamont, we paid 1/2 at the start. The contract states 1/2 on completion. After 2 days work, he demanded more money. He had not even completed 20% of the work. We said that he had not even completed 1/2 of the work, how could he ask for more money. While we were out. he packed all the materials and supplies, left a huge mess both in the backyard and front yard, nails all over my driveway and left. I had texted and called him numerous times. When he finally called back he said he had to go do another job and will be back. it's been months. AVOID THIS CONRACTOR AT ALL COSTS.
4.3
I am happy to recommend Jeff and his crew at Quality Custom Cedar Fencing. They did a superb job on my new fence.
Thanks Brian most all customers are great and value all of their relationships and so do we.These are great people to work for and helps keep a happy work environment for al.
1
Our experience with Jeff Delamont and Quality Custom Cedar Fencing has been literally one of the worst contractor experiences we have had in our 15 years of home ownership. We hired him to build us a fence in July 2012, paid $4000 and the fence is still not yet complete. Jeff was given a number of opportunities to come back address our concerns and instead we have gotten excuses and the run around, as well as a large amount of verbal abuse. At this point we have launched a BBB complaint against him and will be taking him to arbitration as we don't want anyone else to experience what we had to go through. It has been a complete disappointment and we cannot say enough about the lack of skill and customer service provided by Jeff and his company.
The fence was completed and is on my website. Such a super odd situation:we all had fun we all got along we said our goodbyes shook hands wished eachother well then after this "Inspection" they got from???? another fence guy who didnt get the job???? He preyed on them and told them so many things were wrong that were not wrong.Fencing is nasty now that were expanding and taking jobs from crooks these clowns are pulling all the punches they can.The situation at the job: The fence is 5 inches thick and the gates were 2 and a half inches thick.They thought the gates should be 5 inches thick after the job was done.gates that thick need 2 iches to clear the fence to open.Ever door in a house and a building the doors are thinner then the walls so that they open.If doors were 6 inches thick there would be a 2 inch gap for the fat door to clear.. very simple to understand.The fence was a great job, they didnt overpay and we got it done.Some people cant be pleased its not my fault but I try.
Quality Custom Cedar Fencing has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Langley and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 3 |
| Approved | 0 | 3 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 2.1/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Services listed by Quality Custom Cedar Fencing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | No |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1996 |
| Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Quality Custom Cedar Fencing has been a custom fence builder through out the lower mainland for the last 14 years and has over 2500 satisfied customers.
We have introduced many improvements in the market on how fencing has been done.If you are going to be building a fence then we are a 'must see' for an estimate and ideas.
We are not just a 'man with a truck'. We are professional fence installers and strive to be markets leaders in designs and prices.
We have done work for some of BC's biggest builders and many of BC's great people and families.
We have always practiced fair market pricing and have not gouged when times were great. All work is guaranteed in writing.
| Main contact(s) | Jeff Delamont |
| Listed with TrustedPros since: | 2010 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | No |
| Year established | 1996 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Sole Proprietor |
| Licensing information | Services listed by Quality Custom Cedar Fencing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Insurance information | Contact Quality Custom Cedar Fencing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
