Providing Roofing, Furnace, Air Conditioning, Renovation and Remodelling Estimates for Kitchener, Hamilton, Cambridge and surrounding area. Since 1992 we have been providing expert and detailed advise to Home Owners looking to Renovate their homes. We specialize in Roofing, Heating and Air Conditioning Repair and Replacement incl read more...
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Jeff replaced our roof for us (which was hopefully done right!) Jeff let us know that he is a general contractor, so we had him quote our bathroom for us. He replaced our leaking shower and drywalled the ceiling. Within a month the new shower was leaking. After much back and forth, he agreed to pay us for the repairs and replacement in writing. We have gone to court to get the money from him and we are still waiting because he has disappeared.
Did not install the drip guard that was included in Estimate. After contacting him for six weeks he tells me it was not included. I have to prove it was - he comes back and only does the front of the house when the major issue with water run off is the back.. After asking about 35 year Warranty I did not receive - he sends me a blank Warranty that I cannot submit because the materials he installed must be completed by him. i have no idea how many bundles of shingles what type of weatherguard he used etc. I never received a warranty for the workmanship either. So I spent over six thousand on a roof without warranties unless he finally gets back to me with the completed warranty form so I can submit it.
What an experience! Our roof replacement took 2 FULL days (16+ hours) - compared to 5 neighbors surrounding us which took 4-6 hours! Never would have imagined professional roofers needed to be watched constantly to ensure steps weren't skipped and the job was done properly. Shingle removal was beyond messy - nails and bits of shingle everywhere - spent over 2 hours sweeping after the crew "cleaned up". Underlayment was not put on the back half of our roof - this underlayment was required for the warranty on the shingles installed. When this mistake was noticed, informed the installer who tried to say it wasn't necessary because of the pitch of our roof, to which I then explained that Jeff (owner) had said it was to go on the entire roof. I was then told that Jeff would be called and asked about it - installer stood on the roof staring at me, making no attempt to contact Jeff. It took my calling Jeff, who then spoke to the "job site manager" and was told it needed to be fixed. We were having drip edge installed - this wasn't done until after we mentioned again that it was there and the crew had no clue it was being installed. A 5th roof vent was added to the rear of our roof - by a hole being hammered through the roof - they had a circular saw on site, just didn't use it until we let Jeff know how the hole was made. The crew took breaks more often than they actually worked, and one crew member urinated on our back patio and fence. Very lazy, extremely disrespectful crew. Would never recommend this company to anyone!
Anyone who stands outside for three days looking at roofers who are working there socks off in heat and constantly criticis the workers has no idea about roofing.
This is a person I should have realized was so lazy she and her husband found extreme pleasure in complaining constantly.
Maybe in future she should get to the gym and realize what hard work is. Then they might understandwhat hard work is.
I hired Jeff Harling from Redbear to replace the roof and upgrade the attic insulation from R20 to R60. Even though his price was higher than other competitors I preferred him because he impressed me with his responsiveness, knowledge and expertise. I thought that I will pay extra for better quality. I never check the job done on the roof and I never received the promised pictures showing every step was done correctly. I suppose it is ok. However later, as it didn’t feel right with the temperature in house I checked the insulation. I found that the old material was removed and added new material that is less than initial R20. I contacted Jeff and after several calls he accepted to come and check the work done by his employees. He agreed that is not properly done and he will fix it in 2 weeks. For more than a year I called him every month and the answer was always in 2 weeks he will fix it. 2 year passed since he did the work and it still not fixed.
The roofers have been very hard to work with. They cashed the cheque my wife gave them (while I was working) on May 19th but they did not finish their work (my bank records show the transaction). The roofer led on that the work was done while I was at work. When I came home, I noticed things were not completed after my wife had already given them the cheque. There are still eaves-trough and down-spouts to be completed. Not only that, they left a tonne of metal and left over shingles on our back lawn which I have since moved to the shed (see pics). I have their quote which indicates they were supposed to complete this work. Not only that, the labour of cleaning up supplies and checking our property for loose nails was not complete either. They also broke a perpendicular part of our upstairs deck they did not fix. We think we are going to take the company to small claims court since the company has failed on 4 promises to complete the work since they left (I have emails to confirm 2 of those broken promises, however, the other two promises were over the phone).
Replaced 2 windows last year, one of which still leaks and is causing damage inside. 5 months ago it started to leak and they said they would fix it, nothing done yet. They will not answer our calls for over 1 year. Left a mess in our backyard, they "smoked" in our back yard. Worst customer service, very unprofessional.
I ordered two window September 13, 2015, to be installed mid November. After many calls to enquire about them I finally demanded the return of the deposit mid January. They showed up two days later with no notice and began the install. Traipsed over flooring in grungy boots. Did a lousy job of trimming the outside. They were supposed to return the next week to finish up but didn't show. I continued to complain and someone came to take a look the first week of March. Said he needed to pick up matching aluminum and would be back the following week. Didn't show. Now mid July and issue is not resolved despite many calls to Jeff and the office. Will have to take legal action I suppose.
Robert and Jeff fixed my on demand water heater which was only partially heating water to half my house. The guys were always in a good mood and were very fair in what they charged for labour and parts.
Would recommend and work with Bed Bear Repairs again.
Redbear Contracting has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 17 |
Approved | 0 | 14 |
Unverified | 0 | 2 |
Suspicious | 0 | 1 |
Overall Rating | 3.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
With so much competition in the market customers are confused with sale man, everyone with different approaches to furnace and air conditioning installation. Let us take the confusion out of the purchase, with the right advice, explained in a way you the customer understand.
Need your roof replaced? At Redbear we are W.S.I.B. insured for your protection. A comprehensive and detailed approach to re-roofing is what you demand and at Redbear we deliver. Our experience ensures quality workmanship and service excellence.
Is your siding in need of an upgrade or repair, at Redbear we use gentex vinyl siding for all our installs, with a choice of colours to match or upgrade. Siding estimates are based on square footage of home. Call now.
Buying a home is one of the most expensive purchases you will ever make, don't let it be a money pit. Let us advise you where your dollars will be spent. Detailed examinations of property allow you to make a correct and informed choice on purchase. Home inspections start at only $450.00 great value.
A one stop solution is what most home owners are demanding, they want to have a contractor they trust in there back pocket to call when things for them or there friends or family go wrong. Let Redbear be the one who provides this service, from Roof to basement we can fix it all.
Winter and weather takes it toll on your eaves trough system. Most older system have what we call peg eaves that pop out with ice damming and clogging either with debris or to much water. We use only custom eaves with brackets every 14 inches to secure your eave to your fascia.
Roof ventilation is key to maintaining your roof shingles life. Winter can block of regular vents which causes your attic to over heat. Solar ventilation works all the time 100% never allowing your vents to become blocked, with no cost to you. Thats right 100% solar.
Buying or selling a home? Before you do anything let us give your property that energy Inspection it needs. It will save thousands. Thermal imaging camera will detect air leaks temperature differential. Sealing your home against the environment is job one for savings.
Upgrading your insulation is a great way to save money over the winter months. All Insulation contains CFC'S that break down over time bring you R value down as well. once measured we will be able to bring your R value back up and reduce your heating costs!
Replacing a hot water tank made easy! Have a leak? No hot water? Call and within 24hrs its replaced. Fast! Easy! And your back to normal. Power vented installation from $1795.00 installed tankless from $2495.00 installed.
Adding a sunroom is an option most customers choose to increase space in their homes or to add that additional light for home comfort, If you require an addition or repair let us get you started in the right direction.
At Redbear we offer almost all products and services too the commercial property operator/manager, from flat roofing to refrigeration issues to design and maintenance of your building. call for details.
If your a landlord looking for a contractor who does it all, you have come to the right place. REDBEAR offer roof to basement solutions/roofing, heating, air conditioning ++++
Does your basement require remodelling or renovation work. would a new bathroom downstairs help with a growing family, or a new direct vented fireplace set the room off. Call now with your request.
Canadian weather can take its toll on your home. Call us with your homes issues we will design a plan for you. Roofing, heating, air conditioning, remodelling, restoration.
When you just can't seem to fix that what-cha-ma-call-it in your home or just don't have the time? give us a call and we will see how we can fix that issue you just can't.
Leaking roofs or mild and mildew can cause mould and mildew to build up either visibly or behind surfaces that you just can't see. Let us evaluate your ceiling or change it out.
Leaking fixtures? Clogged sinks? Clogged toilet? Or are you in need of a complete replacement? We have a solution. Call to book appointment with Redbear Contracting.
Under floor heating is a combination of a qualified installer to do the job and a floor heating design that is compatible with the home owner requirements. At Redbear we have both.
Is your home looking worn by weather and age, are your pathways dirty? Has Your siding lost its shine, we will come to your house and pressure wash the dirt away.
Velux skylights flush mounted, curb mounted or solar, options and styles available, New installation or replacement, give us a call now to discuss your needs.
Tired off that old worn out deck let the experts at Redbear rebuild your deck back to its original quality. Need an estimate on a new deck? No problem give us a call.
Looking to change the colour of a particular room or change the whole house. We can tailor a budget according to your specific needs. give us a call to find out more.
Plaster repair and replacement call us now to find out what we have to offer to bring your home or project to life. give us the details and let us go to work for you.
Foundation repairs can be a costly if not felt with immediately, if you require a repair don't wait till it gets worse, call for a free in home estimate.
Tiles worn or is your bathroom in need of a face-lift. We offer solutions to bathroom refinishing that are tailored around your budget. let us find the fix for you.
Looking to add on to your existing property? Wanting a detailed estimate on what it's going to cost? well you have come to the right place. call us now.
Every 4-6 years depending on your homes needs a duct clean is highly recommended. Clean ducts improve air flo through-out your Home. Call for your free evaluation.
If your in need of a new fence or repairing what you have call us for an estimate of your project, form basic chain link to custom wood and metal we do it all.
Windows and doors are a constant source of cold weather getting into your home. Sizing the correct replacement is important, let us do the hard work for you.
Looking to change the look of your kitchen, we can design a kitchen that looks great and meets your budgets needs, let us know how we can help you.
All drywalling services are based on square footage of project and labour involved, for your estimate on drywalling your home call for details.
Do you suspect you have mold in your Home. Untreated mold can lead to breathing problems, dry eyes and headaches. have your home checked now.
Free estimates on new shed installation. Need an old shed removed and replaced with a shed that meets your backyard needs. Call now.
Do you need that old plumbing replaced, or a new sink or bathtub installed let us come up with some ideas around your budget.
Redbear has over 30yrs experience in fireplace installation, direct vented and Insert fireplaces are our specialty.
Designing a new bathroom or addition? Let us guide you through the process of interior or exterior remodelling.
Need an addition to your existing property let the experts ay Redbear contractors take you through the process.
Dividing a room, or closing off. Let us give you the information you need and estimate the job correctly.
Providing Roofing, Furnace, Air Conditioning, Renovation and Remodelling Estimates for Kitchener, Hamilton, Cambridge and surrounding area.
Since 1992 we have been providing expert and detailed advise to Home Owners looking to Renovate their homes.
We specialize in Roofing, Heating and Air Conditioning Repair and Replacement including Renovations Soffit, Fascia, Eaves Trough.
Need a Home Inspection or Estimate? Call us.
Hiring a contractor is a difficult task, let us make the process easier by walking you through the steps necessary to renovate your home.
Free exact estimates. Expert advice.
Call 226-971-2766 or 905-929-7760 Toll Free on 1-888-203-4616
Main contact(s) | Jeff Harling |
Alternate Phone Numbers | 905-929-7760 |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Partnership |
Licensing information | Licensing information available upon request |
Insurance information | Contact Redbear Contracting to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Redbear Contracting has contributed 18 responses to the following questions posted in the 'Ask the Pros' forum