We are a family-owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations, and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand read more...
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I hired Renos Group for a full 3-piece ensuite bathroom renovation which they recently completed. What I loved most about working with Keith is how kind, calm and thorough he was throughout the entire process – from our very first planning meetings and discussions, right through to the last few leftover follow-ups that required his attention when more than 90% of the job was done, he delivered on everything he said he would do. This was my first reno and I was stressed, to say the least, but he never let me down and was true to his every word: if he said something would be done, it was completed on time, exactly like we had agreed upon.
Both himself and his team are courteous, professional and calm. They are conscientious and skilled workers that I found very pleasant to work with through the entire reno. To their merit, they worked diligently in a difficult and tight situation, in a condo building setting, with lots of rules and regulations that had to be followed. They respected all of the condo’s requirements to a tee, never complaining about them, and we had no ensuing complaints because of it – what a relief!
His quote was extremely detailed and very easy to follow. I had no surprise cost overruns, changes or other mishap that one may often encounter with a renovation. When I had to discuss any changes or concerns with him, I felt very comfortable doing so. I felt understood and listened to. I found it easy to discuss with him at any time during the entire process. He addressed everything calmly and professionally, providing me with different options that could work with my budget. The one slight overrun I had was because of a change I requested along the way – but even then, everything was agreed upon before moving forward (as it should be).
Renos are never a quiet affair, but since I had to live in the space during the work, his crew did everything they could to minimize noise and always let me know when loud noise would start so I wouldn’t be too startled. They showed up at the time they said they would and left their work areas clean and free of debris every night upon leaving and at the end, the entire site was left absolutely impeccable.
In conclusion, I have no hesitation in recommending Renos Group and Keith for home renovations project. I’m very happy with the beautiful work they did in my condo ensuite bathroom. Renos are never easy or fun, but Keith made it so much easier and pleasant for me. Thanks for a job well done!
Thank you for the in depth review. Yes, thankfully we have gotten used to the condo board rules over the last few projects in the same building. You were great to work with, quick with decisions when needed and always available. I enjoyed meeting your adult children when they stopped in, they both seem very nice. Thank you very much for your business.
Wheelchair accessible bathroom. I had a big renovation job of my bathroom and Keith and Clavil were great! We have a beautiful accessible bathroom now. Keith was great with ideas and suggestions when I was unsure of what to do. The work is high quality and I felt at ease with them in my home for the length of the project. Even Keith’s wife helped with the painting which was perfect! They cleaned up and took away the garbage so I want left with it. Thank you for this amazing space. You have given us something we never thought was possible!
Highly recommend this company.
Thank you for the great review. I particularly enjoyed working on this project because it was for an excellent cause. Hopefully, she will enjoy her new accessible spa every day for a long time.
I am very pleased with our renovations carried out by RenosGroup. Initially, my plan was limited to replacing the kitchen and removing a wall. However, as the project unfolded, I realized there were additional areas that needed work. Ultimately, we had them replace the hardwood flooring, baseboards, skim coat the ceiling throughout the house, replace & finish the steps and risers, re-tile the bathroom floor, replace the basement bathroom ceiling, fan and pot lights, replace 4 closet doors, and prime & paint the house interior.
Keith was able to adjust his schedule to accommodate these additional tasks seamlessly. Throughout the renovation, the consistent and open communication with Keith and his team was invaluable. They kept us well-informed at every stage and promptly addressed any concerns that arose
The results have surpassed my expectations in terms of openness, aesthetics, and attention to detail. My kitchen has now become the focal point for family gatherings and entertaining guests. If you're considering a renovation, RenosGroup is a top-notch choice for a smooth and stunning transformation.
Thanks very much, Kathy. We had fun on your project, particularly refinishing the vaulted ceilings :-) You are a great client, always had answers to any questions, and were always pleasant to deal with.
RenosGroup helped me, when I was in a jam, with a custom dining room sideboard install. I found it wonderful that they were willing to accept the job because it was by no means a large contract, but it was really very critical to my dining room project.
Had they not been willing and able to help me out, my entire project would have been stalled for weeks. And Keith understood this — and that I needed his help in a timely fashion.
I was upfront with him for what was required, we agreed on a plan (what and when) and even when that plan didn’t quite pan out, Keith worked hard to honour his word and find me a solution so as to not leave me in the lurch. Who does that these days? Sadly, it’s getting rare.
He sent in one of his experienced crew to do the job. He was kind, skilled, conscientious, professional, and courteous. Everything was installed perfectly level and in a secure manner, which was critical for the quartz countertop that was coming in the next morning. So, all in all, Keith was responsive, made sure the job was done well, and followed up afterwards. I was very satisfied with his work and plan to call on him again.
Thank you so much for your kind words, Nicole. I am glad that we were able to help you out in a time of need and that you were happy with the work our crew did. We pride ourselves on being a company that can be counted on to deliver, even when the job is not large. It was great working with you and I hope you will keep us in mind for any future projects!
I would like to commend your company for a job well done on our basement renovation. The work was completed on time and on budget, and the results are truly spectacular. The basement is now a warm and inviting space that our family can enjoy for years to come. Thank you for your hard work and dedication to this project. We are very pleased with the results.
Thank you, Shannon! We're so glad to hear that you're happy with the results of your basement renovation. It was our pleasure to work with you on this project, and we look forward to doing more business with you in the future.
We selected Renos Group for an extensive renovation; fully finishing approximately 1000 sq ft of empty basement, as well as a mixed hardwood/carpet installation on our upper bedroom level.
Our requirements were quite extensive, as we wanted several functional areas downstairs. Namely, a 3 pc bath, wet bar, soundproof studio, and 5 additional spaces (craft room, home gym, home office, entertainment room and furnace/storage). It sounds like a lot (and it is), but based on our design, with some slight modifications as things progressed, we now have some awesome spaces for our family.
Keith’s detailed quotation was a breeze to evaluate, and the only discrepancy between the estimate and the final cost were due to additions, changes and upgrades we made as the project progressed. These items were all well identified on the final tally, so once again, it was a breeze to review.
I think that it’s important to note that we were also living 12,000 km (and 12 time zones) away while all of this was being done ! Although our adult son and his partner were in the house to assist with logistics on site, Keith was very communicative with each of us and ensured we were apprised of every step along the way, raising questions or concerns immediately, and providing feedback on progress and solutions. Professional, yet personable, Keith and his team made us feel comfortable every step of the way.
There were a few standout items that really showed off their talents. Keith and his team did a great job creating a studio space where I am able to record and perform music without the audio interfering with other occupants. The level of sound and vibration has been reduced tremendously, and as a bonus, I also have 220VAC available for some of my foreign equipment.
We were also looking for a solution to take advantage of wasted space under the stairs. Based on some examples we found online, they created a large, 2 door, pull-out pantry, as well as a seating nook with power and a tea mug/smartphone shelf that one may curl up in to read, or even just to peruse the bookshelves directly opposite.
And all of this was completed in spite of material shortages, supply chain issues, and social distancing requirements during some of the worst periods of the pandemic. We were also lucky that we had an extended deadline, so Renos were able to easily manage our expectations. All in all, just a fantastic job.
I heartily recommend Keith and Renos Group for any work that needs to be done in your home.
Thank you for trusting RenosGroup with your home renovation project, Mike and Sharon. We're glad to hear that you're happy with the end result!
We appreciate your business and are thrilled that we could help turn your basement into a functional space for your family. Thanks again for choosing us and please don't hesitate to contact us if you have any future needs!
Keith and Clavil did a great job on my bathroom renovation. They replaced my old bathtub with a walk in shower and updated the rest of the bathroom. I have hired them in the past and will hire them again for my next renovation
Thank you for your kind words, Helen! We're so glad to hear that you enjoyed your experience with Keith and Clavil. They are both excellent professionals and we're happy to have them on our team. We hope you'll consider us for your next renovation project as well. Thank you for choosing Renosgroup!
Love my new bathrooms. Thank you Keith for the work you did in resolving some issues that came up. Your knowledge and experience and dedication to the client is evident! You have a good team and all very polite and respectful and diligent...no time was wasted! Clean up was done daily and up to what i expected.
Keith provided a detailed written estimate for costs and labour which many of his competitors I am surprised to say do not! Keith made bring toilet placement up to code easy which meant mvong 4 inches. Other contractors made a big deal of it and could not provide estimate of the costs. I made some changes to the scope of the work and the as the job progressed-new drywall ceiling in bathroom, increased amount of tile in main bathroom (which looks very high end),removal of drywall around powder room window and Keith provided estimates on the go. with the cost break downs in the original estimate i could calculate the bottom line increase to the job costs as we went. No surprises. My sister recommended him and she was right-easy to work with and respectful. also a good sense of humour! Keith checked in daily to the site to see how progressing and to resolve any issues. Much appreciated!
What a beautiful review, very detailed and informative. Thank you very much for taking all the time to write out your thoughts and feelings. Thanks again
Thank you so much Keith, Mike and the team for all your hard work on the complete finishing of our basement. We needed to have it ready to be rented as soon as possible and you guys really came through. The hardwood flooring and counter tops look great and the design ideas you had worked out amazing. We are both so happy with the work and how stress free you made it. We will definitely be coming to you for any future work on our properties that we need work done. We would recommend this friendly, honest company to anyone that need renovations done around the house. Thanks again guys,
Chris and Lindsay
It was a pleasure working with you and your family. We hope you get lots of good tenants :-)
this is a great company.....Keith and his team came in did exactly what they said they would do, Fast and friendly service, our new bathroom looks great... great workmanship!!!. We never had an issues with any mess as they cleaned up every day and most importantly they were on time and stayed on budget! they made the whole process easy!! Great work guys!!
Thank you for being a great client :-) We enjoyed our time working with you.
RenosGroup has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 28 |
Approved | 3 | 28 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Many Ottawa homeowners often overlook one of the most important rooms in the house: the bathroom. Not only is a bathroom meant to be functional, but also stylish. In fact, guests get a little glimpse into your personal life when they visit your home and enter your bathroom. Let us make you shine.
We are a family-owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations, and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, and courteous, and perform daily clean-ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.
RenosGroup was awarded Best of TrustedPros in 2014 for Basement Renovations and General Contracting in Ottawa.
Main contact(s) | Keith Melanson |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | No |
Warranty | We offer a 2-year warranty on all our labor/work. |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
RenosGroup has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum