Attention All Contractors and Other Home Service Businesses

Jan 26 2015 - Posted by
Fake reviews


As part of our ongoing effort to combat fraudulent reviews TrustedPros may choose to report each attempt to post a false or missleading review directly to the Competition Bureau. We're hoping that idea of paying up to $750,000 in fines supersedes the urge to mislead consumers and manipulate rankings by posting fake customer reviews.

Additionally, starting on February 1st we will be using our latest screening techniques to run a complete audit of all existing reviews. These audits will be repeated twice a year to ensure nothing was overlooked and any new screening tools or techniques incorporated into our validation methods are used on all previously approved reviews. We may, in our sole discretion, report any such transgressions to the Competition Bureau.

With nearly 30% of all reviews failing our screening methods we feel very confident in our ability to sniff out the phonies but despite our best efforts we know that some users managed to slip their false reviews by our validation team. If you're one of them, we strongly urge you to contact us at before February 1st. In your emails include your company name and which reviews are false.

Any member that contacts us and admits to submitting false reviews before our audit begins on February 1st will NOT be reported to the Competition Bureau however, your false reviews will be removed, overall rating adjusted and a penalty will be applied that will affect your ranking.

As a leading source for safe and trusted contractor reviews you have our guarantee that TrustedPros will continue to research new and improved ways to identify deceitful testimonials and expose the companies that post them.

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