1st Step Stairs Inc

We were very pleased with the work that Glenn did for us. From the very beginning he put us at ease with options he offered and he actually listened to what we had to say and then followed through. We have had many compliments on the steps and we feel confident in giving his name out and recommending him for work.

Merv and Donna B

I am very satisfied with Glenn's renovation of my basement. His attention to detail was meticulous. He went above and beyond making sure the wiring, framing and other hidden components of a renovation were up to code before beginning the finishing work. He took time to explain everything he was doing and included me in each step of the renovation process. He was very organized and cleaned the work site daily. I highly recommend his work.

Very pleased with the quality of work completed. Glenn and Heather were a pleasure to work with and very accommodating. Great job completed.

Glen was very professional, knowledgeable, neat and meticulous.

Work performed was to:

- replace some rotten deck boards - done very neatly without ripping gouges out of the substrate timbers

- Install two overhead cabinets

- Remove 4' x 4' concrete sidewalk portion and replace with new re-bar and concrete. He did a very nice job on this.

I am quite particular in work quality, so for me to say I recommend Glen and his company, it is well earned.

I am very happy with the quality of the drywall finishing (mud and taping.) They came every day on a regular schedule until the work was completed. When I checked on the progress I was surprised that there was no visible dust from sanding. All the mud joints are very smooth and it looks great after painting. When they were done they cleaned up the rooms as well.

Glenn at 1st step stairs completed our basement bathroom development which included a custom tile shower installation, plumbing, electrical, tile floor, drywalling (hanging, muddling, taping), painting. Glenns communication was top notch, he always kept us up to date on progress and managed our expectations. Glenn keeps a very tidy work place and treats the home as if it were his own. I would highly recommend Glenn with the utmost confidence.

As a result Glenn has also completed jobs for both my parents and my brother, which have all been done with the same diligence and professionalism.

Glenn was very friendly, helpful and thorough. I liked working with Glenn and here's why.

Initially when we were shopping around it was important that people returned calls promptly, Glenn did. Also in good time, he came out to our home to take a look on site and measure. He had suggestions, photos to help us choose. He also directed me to the place I could view other styles to help in my decision on style and colour.

The railing turned out excellent - looks great and functions very well.

Highly recommend 1st Step Stairs Inc.

Over the years we have asked Glen Shaw to come into our home and complete a broad range of tasks.

What strikes me most over the time we have known him, is what an absolute pleasure he is to work with !

As an example, most recently while he was completing a repair in our home, my five year old son was curious, Glen made sure it the work environment was safe first, then began to work with my son as his assistant.

We had a plumbing issue several years back, and my wife has an interest in plumbing, Glen took on an mentor-ship role, and walked my wife through the process, it was such a fun experience for all.

I do not know too many other contractors we have hired over the years that I would use the word FUN to define the experience.

It goes so much more beyond the fact that he completes the job on time, on budget and as promised. I would define having Glen in your home as an extension to your family experience.