More then a general contractor, we do the work ourselves, which means we take full responsibility for the end result. Quality and customer service is our number one goal.
We called Cris and he came and gave a quote in July. He was to start on July 15. We had to remove all the carpeting before he came, which has been done since night before. We have been living with our furniture stuffed into kitchen and with the plywood floors ever since. No show. Said he had a sick father-in-law and he would be back on July 27 then he changed it to August 1. Said he would start floors on August 4th. Told us to order supplies from his person. Did that on 24 of July. Now we are at nearly 1 pm on Monday the 4th and a no show again. Very sketchy person, not reliable, does not return phone calls. Says he can't start without bullnose that I ordered from his person that only he can pick up and didn't. Also on day of job he also claimed he didn't have " cleats" which is something he would use everyday. DO NOT HIRE THIS MAN FOR ANY JOB.
Chris was scheduled to come at 8:30 am on Monday morning. I left him a voice mail at 9:37 am. He texted me back at 9:46 saying he would call me in 30 minutes. He didn't call. He texted back at 10:38 to say he couldn't make it until Thursday. So I waited more than 2 hours to be told he couldn't make it that day. I was left with all my upstairs tenants stuff in my living room, which could not stay there until Thursday. I am a senior, and this was far too stressful for me. When Chris came on Friday, he did excellent work. But he needs to improve his customer communications skills.
I would like to make my self clear on this review. I was scheduled for 9am. I texted Jennifer at 930 told her I could not make it that day because my daughter was sick and I had to stay home with her. I told her I would call back in 30 min. I Called her back I got no answer. She texted me 10 min later. Take care of your little girl I got someone else. I texted her back telling her I could send someone else to installed the floor. She never replied back. 3 days later she texted me to call her she needs help with her floor. I called her back she told me the contractor she hired to install her floor messed up her floor really bad. So I said yes i wound go and help her. I went riped out the 2 halls fixed her floor. She was very upset with the other contractor because of what he did. At the end of the job she said to me that this is all my fault because I did not come that day. I told her I had a sick kid a home I wanted to send someone else she never got back to me. I just think we can not blame someone for something like this I went in did a wonderful job for her. She said she was very happy with the work but I think she was looking for someone to blame.
4 U Home Improvements has a TrustScore™ of 3.1. The average TrustScore™ for other businesses providing similar services in Cambridge and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Busines Name(s)||Southwest Flooring(Rated 4 / 5)|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Yes|
|In Business Since||2007|
|Member of TrustedPros Since||2009|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
4 U Home Improvements has been recognized for their skills and expertise by their peers in the following categories
Cris is a great guy and honest. Call him for your flooring needs
|Main contact(s):||Cristian Garovat , Lisa Garovat|
|Alternate Phone Numbers:||519-722-2348, 519-249-1356|
|Affiliations:||<a target="_blank" style="text-decoration:none;color:#0077cf" href="https://trustedpros.ca/company/southwest-flooring">Southwest Flooring</a>(Rated 4 / 5)|
|Listed with TrustedPros since:||2009|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact 4 U Home Improvements to request licensing info.|
|Insurance information:||Contact 4 U Home Improvements to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.