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5starbasement stand behind the products and services it provides and offer some of the best warranties in the business. 5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100% Financing available: This includes everything from start to finish her  read more...

Contact Details

Contact 5 Star Basement

833-433-9463 |Website 900 Adelaide St South RPO 37027, London ON N6E 3T3

9 Customer Reviews

Rating of 5 / 5 from 9 Reviews

5 5

5 Star Basement began operations in 1994 and has received 9 reviews for an overall customer rating of 5. The average rating for businesses providing similar services in the London area is 4.2. Write a review

Overall Rating Summary

Quality of Work Quality 4.9
Timeliness Timeliness 4.9
Cleanliness Cleanliness 5.0
Budget Budget 5.0
Communication Communication 5.0
Courteous Courteous 5.0

Rating Distribution

Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0
X

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TrustScore™

5 Star Basement has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.

3.6
TrustScore
TrustScore 3.6 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 9 12
Approved 7 9
Unverified 2 3
Suspicious 0 0
Overall Rating 5/5 5/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 0 0
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Questionable Affiliation/Association
Busines Name(s) First Class Renovations / London (Rated 3.6 / 5)
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Transparency
Posted License Information Available upon request License Information
Posted Liability Insurance Available upon request
Posted Workers Compensation Available upon request
Company Website Yes
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 1994
Member of TrustedPros Since 2021

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

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Overview Continued

Overview

5starbasement stand behind the products and services it provides and offer some of the best warranties in the business.

5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100%

Financing available:

This includes everything from start to finish

here is the link click on apply now once on our website

NO MONEY DOWN REQUIRED EVER!

HST ON US IF BOOKED IN 2021 COVID-19 DISCOUNT

**WE PRICE MATCH ANY WRITTEN QUOTE AND BEAT IT

WITH USING SIMILAR QUALITY BUILDING MATERIALS GURANTEED**

Additional Information

Main contact(s) Micheal Gonzales
Affiliations or other locations: First Class Renovations / London (Rated 3.6 / 5)
Listed with TrustedPros since: 2021
Residential work Yes
Commercial work Yes
Warranty WARRANTY INFORMATION Our standard workmanship warranty is 10 years. We also can offer our customers our iron clads 15-year workmanship warranty 5starbasement Roof is a Certified Preferred Contractor with thousands of basements under our belt. We can offer our customers a 15-year manufacturer’s non-prorated warranty that is transferable once. This means that if an issue occurs in the next 15 years we will pay the cost of removal, labor, and damage 100% provided 5starbasement replaced the basement from the start to finish.
Accepts credit cards Yes
Year established 1994
Offers financing Yes
24 Hour emergency service Yes
Legal structure Incorporated
Licensing information Licensing information available upon request
Insurance information Insurance information available upon request

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

Answers

5 Star Basement has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum

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