5starbasement stand behind the products and services it provides and offer some of the best warranties in the business. 5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100% Financing available: This includes everything from start to finish her read more...
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5 star basement completed our basement for us. This included adding a new washroom complete with walk-in shower and sauna. Mike and his team were excellent to deal with through the planning process, recommended how to do things efficiently but also meet what we want. They are quick and timely finishing the project exactly when they estimated. They were clean and respectful when working in our home. Highly recommend 5 Star Basement for your Reno projects.
Our decision to renovate our entire main floor led us to the discovery of 5starbasement and its owner, Mike. Right from our initial meeting, Mike's friendly and knowledgeable demeanor, combined with his creative insights, assured us that we had found the perfect partner for our project. Mike's extensive experience made the entire process seamless, as he not only grasped our vision but also anticipated and addressed potential challenges effortlessly. His remarkable ability to coordinate various aspects of the project ensured everything ran smoothly, adhered to the schedule, and stayed within budget. The speed at which our project came together, even with multiple contractors on-site simultaneously, left us impressed. We wholeheartedly recommend 5-star basement for your renovation needs and eagerly anticipate future collaborations with them.
5 star basement did an outstanding job in meeting our needs in design, cost, and completion times. He runs his business with integrity, honesty, and professionalism that I haven't seen in this line of work for a while.
We were very particular about a few concepts during the renovation and did a great job finding solutions and ideas to give us the end result that we would truly enjoy, because who wants a reno that they don't like.
This is my third renovation and my first time working with 5 star basement. I will be using Leandross and his awesome team in the future.
We recently used 5 Star Basements to finish our basement in Kitchener, Ontario. We had seen their sign around town, and figured we should inquire about their service and finishing system. We did inquire with some other companies as well, but found 5 Star Basement presentation made the most sense for us. We are pleased to say that everything — from the first response of our inquiry, to the finished product — has been very seamless and actually quite enjoyable.“
5 Star Basement is a very professional group. We were impressed with the company from the initial consultation to the finished job. Each contracting team that entered our home was respectful and they always left the work area clean. Weekly communication with the Senior Project Manager was excellent and I am sure help to make the project run smoothly and completion on time. When we had questions they were address immediately. It was a comforting and enlightening experience and we are very pleased with our finished basement and the team that put it all together for us. They are the best and I highly recommend them.
Thank you James
You were a pleasure to work with
We are starting your brother's project in a few days wse just got the permit :)
Thank you for the referral
All the best
Happy holidays to you and your family
Mark GTA operations manager
We recently had our basement finished by 5 Star Basement Remodeling, and we could not be more pleased with the results. The entire process, from start to finish, was exceptional. We began by meeting with the basement designer team The cost was reasonable, the work was high quality, and the process was completely hassle-free. , who provided us with expert knowledge and consultation to help us decide how we wanted to design our basement.
Thank you Brian
You were a pleasure to work with
You had a great vision of what you wanted and the designer and your wife really got some Treat work done together
Thank you for your kind hospitality to my crew wand staff
Please recommend all your friends and family as we are taking on new client's
Thank you
Mike
I cannot recommend the 5star basement services enough! They helped scope the project, find the right contractor, manage the project throughout, and then stayed involved until the very end to make sure I was 100% satisfied.
Thank you was a pleasure working at your place
Plz refer us to your family and friends
5starbasement
I had a basement developed professionally 10 years ago so I was excited to see what has changed since then. I interviewed several companies and what set 5starbasement.ca apart from the others right away was the speed of service. I received a call back right away (within a day) and my appointment in a week. Mike & Ivan came over and was able to take my list and at once turn it into a plan of action incorporating everything I wanted.
Seriously I had drawings right then to look at! I was impressed and then blown further away when I had a quote within the hour...! This was extremely quick but still did my painful due diligence and waited for the other quotes.
I will not speak negatively towards the other companies, but some had quotes within a day or two and some within a week or two and one never arrived. The process was interactive and comfortable, the first day on the job we were shown the layout chalked onto the floor allowing for a further visual which were then able to make a few minor adjustments.
In a separate meeting the electrical was decided. I loved that it was not just off a pre-planned drawing like my other basement was because I could put plugs according to my furniture meaning no extension cords! The result was better than expected and I am sure you will agree when you see the pictures on the website... I cannot thank you enough!
Thank you for a brilliant job! Every aspect of the project was done in such a timely manner. We are very happy with our new basement bathroom. 5 Star Basement team have been very punctual and detail oriented. We are impressed with both the level of professionalism and workmanship we have seen during the course of the project. We will recommend 5 STAR BASEMENT to our friends. We thank you for your professionalism and attention to detail.
We are very pleased with the work of 5 star basement. They are very knowledgeable in the aspects of their trade skill as well as regulatory requirements. His electrician and plumbers were also easy going person with very good service attitude. They really score big in keeping the site neat and clean during and after the construction. We will consider hiring them in our next construction/remodel project for sure.
5 Star Basement has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 5 | 15 |
Approved | 4 | 14 |
Unverified | 1 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Questionable Affiliation/Association | |
---|---|
Busines Name(s) | First Class Renovations / London (Rated 3.6 / 5) |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1994 |
Member of TrustedPros Since | 2021 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Basement Lowering, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drafting Service, Drywalling, Electrical, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, Gas Lines, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Home Theaters, Hot Tubs, Insulation, Interior Design, Masonry, Mold Removal, Painting, Plumbing, Property Maintenance, Roofing, Siding, Skylights, Solar Energy, Stonework, Structural Engineering, Stucco, Sunrooms, Windows and Doors
5starbasement stand behind the products and services it provides and offer some of the best warranties in the business.
5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100%
Financing available:
This includes everything from start to finish
here is the link click on apply now once on our website
NO MONEY DOWN REQUIRED EVER!
HST ON US IF BOOKED IN 2021 COVID-19 DISCOUNT
**WE PRICE MATCH ANY WRITTEN QUOTE AND BEAT IT
WITH USING SIMILAR QUALITY BUILDING MATERIALS GURANTEED**
Main contact(s) | Micheal Gonzales |
Affiliations or other locations: | First Class Renovations / London (Rated 3.6 / 5) |
Listed with TrustedPros since: | 2021 |
Residential work | Yes |
Commercial work | Yes |
Warranty | WARRANTY INFORMATION Our standard workmanship warranty is 10 years. We also can offer our customers our iron clads 15-year workmanship warranty 5starbasement Roof is a Certified Preferred Contractor with thousands of basements under our belt. We can offer our customers a 15-year manufacturer’s non-prorated warranty that is transferable once. This means that if an issue occurs in the next 15 years we will pay the cost of removal, labor, and damage 100% provided 5starbasement replaced the basement from the start to finish. |
Accepts credit cards | Yes |
Year established | 1994 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
5 Star Basement has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum