5starbasement stand behind the products and services it provides and offer some of the best warranties in the business. 5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100% Financing available: This includes everything from start to finish her read more...
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5 Star Basement is a very professional group. We were impressed with the company from the initial consultation to the finished job. Each contracting team that entered our home was respectful and they always left the work area clean. Weekly communication with the Senior Project Manager was excellent and I am sure help to make the project run smoothly and completion on time. When we had questions they were address immediately. It was a comforting and enlightening experience and we are very pleased with our finished basement and the team that put it all together for us. They are the best and I highly recommend them.
Thank you James
You were a pleasure to work with
We are starting your brother's project in a few days wse just got the permit :)
Thank you for the referral
All the best
Happy holidays to you and your family
Mark GTA operations manager
We recently had our basement finished by 5 Star Basement Remodeling, and we could not be more pleased with the results. The entire process, from start to finish, was exceptional. We began by meeting with the basement designer team The cost was reasonable, the work was high quality, and the process was completely hassle-free. , who provided us with expert knowledge and consultation to help us decide how we wanted to design our basement.
Thank you Brian
You were a pleasure to work with
You had a great vision of what you wanted and the designer and your wife really got some Treat work done together
Thank you for your kind hospitality to my crew wand staff
Please recommend all your friends and family as we are taking on new client's
Thank you
Mike
I cannot recommend the 5star basement services enough! They helped scope the project, find the right contractor, manage the project throughout, and then stayed involved until the very end to make sure I was 100% satisfied.
Thank you was a pleasure working at your place
Plz refer us to your family and friends
5starbasement
I had a basement developed professionally 10 years ago so I was excited to see what has changed since then. I interviewed several companies and what set 5starbasement.ca apart from the others right away was the speed of service. I received a call back right away (within a day) and my appointment in a week. Mike & Ivan came over and was able to take my list and at once turn it into a plan of action incorporating everything I wanted.
Seriously I had drawings right then to look at! I was impressed and then blown further away when I had a quote within the hour...! This was extremely quick but still did my painful due diligence and waited for the other quotes.
I will not speak negatively towards the other companies, but some had quotes within a day or two and some within a week or two and one never arrived. The process was interactive and comfortable, the first day on the job we were shown the layout chalked onto the floor allowing for a further visual which were then able to make a few minor adjustments.
In a separate meeting the electrical was decided. I loved that it was not just off a pre-planned drawing like my other basement was because I could put plugs according to my furniture meaning no extension cords! The result was better than expected and I am sure you will agree when you see the pictures on the website... I cannot thank you enough!
Thank you for a brilliant job! Every aspect of the project was done in such a timely manner. We are very happy with our new basement bathroom. 5 Star Basement team have been very punctual and detail oriented. We are impressed with both the level of professionalism and workmanship we have seen during the course of the project. We will recommend 5 STAR BASEMENT to our friends. We thank you for your professionalism and attention to detail.
We are very pleased with the work of 5 star basement. They are very knowledgeable in the aspects of their trade skill as well as regulatory requirements. His electrician and plumbers were also easy going person with very good service attitude. They really score big in keeping the site neat and clean during and after the construction. We will consider hiring them in our next construction/remodel project for sure.
We are so happy with our renovation, and just as importantly, we were really impressed with how the work was done. 5-Star-Basement renovation team were easy to work with, highly professional. Even while the work was being done, the basement was tidy and organized. We were never pressured to do more than we wanted. The work was done on time and they always respected our budget. I highly recommend 5-Star-Basement. Thank u for an amazing job on our basement renovation.
After comparing a number of basement renovation companies, my husband and I choose to finish our basement with 5-star-basement. We were originally recommended their service by a friend who had them finish his basement. He constantly told us about their great service and selection of options to choose from. They ensure to pay attention to every meticulous detail all throughout the renovation. After the job was completed, we now understand why our friend recommended their service and we are already starting to recommend their service as well.
I had a contract with Mike (the owner) for demolition work and then a complete install of drywall in a London Ontario rental property. His team completed the work to my satisfaction. Despite unforeseen delays such as city inspector delays and/or changes to previously ready approved installs, the project never stalled. The renovation was completed as promised and met my expectations.
Thank you Richard have a great day
Best regards mike
P.s I drive a sclass lol inside joke
Basement renovation. Was done in timing as promised. They did an excellent job and met all my expectations. Now my basement is finished , me and my family we enjoy it every single day. Now we spend more time in basement than upstairs.
Hi Christian
Thank you. We always do our best and gets results. All the best.
5 Star Basement has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 5 | 13 |
Approved | 3 | 10 |
Unverified | 2 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Questionable Affiliation/Association | |
---|---|
Busines Name(s) | First Class Renovations / London (Rated 3.6 / 5) |
Transparency | |
---|---|
Posted License Information |
Available upon request
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Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1994 |
Member of TrustedPros Since | 2021 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Basement Lowering, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drafting Service, Drywalling, Electrical, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, Gas Lines, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Home Theaters, Hot Tubs, Insulation, Interior Design, Masonry, Mold Removal, Painting, Plumbing, Property Maintenance, Roofing, Siding, Skylights, Solar Energy, Stonework, Structural Engineering, Stucco, Sunrooms, Windows and Doors
5starbasement stand behind the products and services it provides and offer some of the best warranties in the business.
5starbasement has been in business & experience for over 60 years. Our warranties are truly valuable. We stand behind our workmanship warranties 100%
Financing available:
This includes everything from start to finish
here is the link click on apply now once on our website
NO MONEY DOWN REQUIRED EVER!
HST ON US IF BOOKED IN 2021 COVID-19 DISCOUNT
**WE PRICE MATCH ANY WRITTEN QUOTE AND BEAT IT
WITH USING SIMILAR QUALITY BUILDING MATERIALS GURANTEED**
Main contact(s) | Micheal Gonzales |
Affiliations or other locations: | First Class Renovations / London (Rated 3.6 / 5) |
Listed with TrustedPros since: | 2021 |
Residential work | Yes |
Commercial work | Yes |
Warranty | WARRANTY INFORMATION Our standard workmanship warranty is 10 years. We also can offer our customers our iron clads 15-year workmanship warranty 5starbasement Roof is a Certified Preferred Contractor with thousands of basements under our belt. We can offer our customers a 15-year manufacturer’s non-prorated warranty that is transferable once. This means that if an issue occurs in the next 15 years we will pay the cost of removal, labor, and damage 100% provided 5starbasement replaced the basement from the start to finish. |
Accepts credit cards | Yes |
Year established | 1994 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
5 Star Basement has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum