Response from A Few Good Men Construction and Services
First off, if there was any concerns regarding the work ethic, cleanliness, or contract obligations, they should have been brought to my attention rather then leave a bad review.
With that said, my concerns are with the cleanliness of the home before work began, the condition of the bathroom, hallway, bedroom, etc. I personally paid for a professional cleaner to clean the home once the contract was fulfilled.
As for the garbage in the driveway, I was a little preoccupied with the construction within the home, rather then the remaining debris that was in the driveway, consisting of cardboard boxes from the new tub, sink, cabinet etc. which by the way was never an obstruction from everyday use, as I was parking in the driveway as well as my employee.
Paint on the ceiling, is due to bad plaster work from previous construction, so to follow a straight line, even tape would not allow it to be possible. Straight lines only follow the condition of the wall construction given. Personal opinion is the entire hallway should have been redone along with the bathroom.
No door on the bathroom, I have texts to verify that I requested the door with exact swing and measurements, the door was never purchased, therefore was never installed, nor did that scope of work exist in the signed contract. If you were concerned about a door, you should have purchased it when I requested it.
The condition of the bathroom was completely unbearable let alone livable for anyone, especially a child. If you were concerned about nails in the hallway, what took so long to find a contractor to remove the black mold that was apparently not a new discovery as it had made its way through plaster and framing onto the new layer of drywall that was installed over it to hide it? To contest the nail concern, I personally banged every nail down myself and I was very thorough due to knowing it was an entrance way to the bathroom and the daughters room. I'm a parent, so I would not jeopardize the health or safety of another person's child(ren)
As for the plumbing, it was never done wrong, the husband was present when direction of the new toilet drain was being installed, but he had never asked or suggested that it be run in a different direction before any glue was applied to the piping, which common sense prevails, once it's glued, it is basically all garbage. That's a miscommunication! A week and a half after all the plumbing was completed, it was asked that it be re-routed for future basement construction. I was asked to move it on a specific date, I agreed, I honoured it, and never charged them for the materials. Where is the problem in that?
I honoured my contract, supplied all materials within my contract, one day over contract date due to plumbing re-route and I get a bad review?
Pictures of the condition of the work area are available (before and afters, mold removal, and new Construction of the bathroom that exists now) signed contract, receipts are available as well as the text messages requesting the door, and any materials that were to be supplied by the customer.
I think this review is bogus and disrespectful, and I would not advise any other contractors to deal with this couple. Just my professional opinion.
In closing, i have a reputation to uphold as a professional, and I will continue to do so with my future and past customers.
Thanks for the opportunity to give my opinion, and good luck with all your future construction.
A Few Good Men Construction and Services