Local, Licensed, Insured & Experienced. A1 Plumbing, Pumps and Water Treatment is a father and son(s) business. Proudly serving the Quinte and surrounding area. We specialize in residential service work and strive to respond to our calls the same day. Our goal of fast, friendly service has helped us maintain long term relationship read more...
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I contacted A1 plumbing belleville for a job. An hour before they came randy demanded aprox $2700 before the job. They roughed in one shower toilet and sink in the wrong place. They said the bathtub didn’t count. I had by that time had to leave my kitchen ceiling open because originally they would come back. They agreed to come back and never did. They never answered my calls. My carpenter had to move the sink and instal the p-trap for the bath. It added up to thousands of dollars lost. Asked for $900 back nothing. Good pay for 5 hours work. I have to add a year ago it cost me 5000 for a toilet which they put in but the angles were wrong and nowhere to put your knees. Again my carpenter had to redo the work. The worse part of it was the no communication after the great communication getting the cash.
I m very sorry we did not meet your expectations. I know this project was difficult for you even before we became involved. We had a few red flags from the beginning (no plan/design, no general contractor, unrealistic timeline, budget issues, other contractors walking away), but we felt for your situation and agreed to help. We did request a deposit for the rough in quote, which you paid. Thank you. We did complete all the work outlined in that quote. However, I understand this work did not meet your timeline and the original vision you had for the project. We also had concerns related to how the job was managed, which was leading to changes and additional work on our part that we couldn t control and didn t account for. Despite all this we completed the rough in work that you paid us for. We let you know that we would not collect on the balance remaining as an attempt to alleviate some concerns you had. I m sorry this was not enough. If you truly feel we have been dishonest or have charged you unfairly please contact us directly and we can review the details together or with a 3rd party and hopefully come to a better understanding.
We were delighted with the fast and friendly response. We just arrived to a new home and needed this service for weekend guests visiting. Adam was our plumber and he solved the problem quickly. Adam also reviewed other plumbing areas. Thanks alot to Home Hardware for this great referral.
Thanks for the kind words. Adam was happy to hear you took the time to write a review.
Excellent Service. Steven was the Gentleman that came to fix my issues. Totally satisfied with Job. Why call anybody else. A1 looks after you like Family. On Time and JOB done Right.
We appreciate the opportunity to earn your business. Thanks for the review!
They came into my home for a very old broken water softener. Gave me a great quote on a new one. Fast service. Very polite. Came when they said they would. The install was done fast. Explained everything to us.Took old softener away. No mess left. Will be calling them for all our future plumbing needs.
We appreciate the opportunity to earn your business.Thanks for the review. Enjoy the new softener!
A1 Plumbing, Pumps & Water Treatment has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Frankford and the surrounding areas is 4.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1991|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
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Local, Licensed, Insured & Experienced.
A1 Plumbing, Pumps and Water Treatment is a father and son(s) business. Proudly serving the Quinte and surrounding area. We specialize in residential service work and strive to respond to our calls the same day. Our goal of fast, friendly service has helped us maintain long term relationships with customers and meet new ones everyday. In addition to Plumbing we have extensive knowledge and experience in Water Treatment, Pressure Systems and Septic Systems.
A1 Plumbing, Pumps & Water Treatment was awarded Best of TrustedPros in 2017 for Plumbing in Frankford.
A1 Plumbing, Pumps & Water Treatment was awarded Best of TrustedPros in 2016 for Plumbing in Frankford.
|Main contact(s)||Jeff McKerracher , Randy|
|Alternate Phone Numbers||613-438-8500,|
|Listed with TrustedPros since:||2011|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Contact A1 Plumbing, Pumps & Water Treatment to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.