This Etobicoke area flooring contractor is rated 1.0 from 2 reviews. Services offered include flooring, floor refinishing and tiling work. Read their reviews, ask about license and insurance information, and request a quote.
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Initial customer service was excellent because they want to make a sale. They assured me that I could bring all UNOPENED boxes back for refund, knowing that we were not having the floors delivered until a few months later when we were at that part of the renovation. They never once discussed a 30 day return policy. When we attempted to return 700 square feet of unopened boxes (a very good amount for them to resell) they would not honour their word. Not only did they not take the wood back, but the owner was the rudest person I have ever dealt with in the customer service world.
I strongly recommend not to use AA Floors & More for floor installation. My husband and I had the worst experience we ever had dealing with renovation people. They required full payment before the floor was delivered and the installation started. As soon as the installation started, the installer complaint that he wouldn't be able to finish the work according to the agreed-upon timeline at all, and told me that we chose to install the floor in a inferior way therefore there will be problems after installation, even though the sales person told us to do it this way and it would be a better way. We were then charged more because they claim our house is bigger than I said, the materials were short for the whole basement, even though the dimensions I used were from the purchasing agreement when I bought my house, and I added 6% on top to make sure the floor will be enough. Again, we were required to pay the full additional amount before we even saw the floor. The installer also told me that after a year or two the floor will squeak, which was different from what the sales person told us. We confronted with the sales person, the person asked us not to listen to the installer, it should be at least 5-6 years. The next day after the installation was done, the floor was squeaking everywhere. Besides, they insisted not to do caulking for the baseboards, so we had to ask our painters to do it and were charged for it. The painters told us that this is supposed to be part of the baseboard installation, not a painter's job. During the floor installation, the installers soaked my newly purchased down duvet in dirty water and broke my toilet cover, and refused to admit it. When we requested them to fix the damage they made, AA Floors threatened to sue us. There was no contract for the floor installation, only a receipt that briefly lists the tasks and the charge for each of them. For the tasks, it didn't clearly state the owner. Of course as a customer I would think the tasks are for AA Floors to complete, but in the end, they claimed that certain tasks are for me, not for them. The whole installation process was full of ridiculous issues and we had major trust issue with AA Floors. I really regret using them and would advice other people not to use them.
Sufficient data is not available to establish a TrustScore for AA Floors & More Ltd.. The average TrustScore™ for other businesses providing similar services in Etobicoke and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact AA Floors & More Ltd. to inquire about their full list of services.
This Etobicoke area flooring contractor is rated 1.0 from 2 reviews. Services offered include flooring, floor refinishing and tiling work. Read their reviews, ask about license and insurance information, and request a quote.
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.