Aaben Windows & Doors

Great service and product. Work was completed on time and the service people was excellent.

We automatically contact Aaben when windows need attention. The original owners of our house dealt with them so they know the house. We have always been happy with our relationship with Aaben.

A wonderful experience from the first call, through the process of choosing a product, to the installation! We originally went to Aaben Windows and Doors as they were the only local company who had the high quality product we wanted. The options they provide are of such quality and quantity that the most difficult part of the process was making a choice! They were infinitely patient with us as we worked through several versions and provided knowledgeable advice and guidance that resulted in a quality door that was the best option for our space at a price that worked. And the installers (like all the staff we dealt with) were quick, clean and polite.

A truly positive experience in an age of increasingly poor customer service. We are going back to them for our next door!

Lynne

Overall, I am happy with the installation to the extent that I have even ordered two additional windows to match the first installation.

I understood from my discussion with the installers that they would before leaving fill in with plastic wood the nail holes and a couple of areas where the wood needed minor attention.. They evidently forgot to do this, and I am hoping they will do this when installing the next window project that is on order. This will give the plastic wood enough time to dry completely before the Painters come to finish the job.

I was disappointed that those jobs eligible for the Ontario Greenon program were not rescheduled to meet Doug Ford's October 31, 2018 termination date for Greenon Rebates. Even if the non-eligible customers were offered say a $50 rebate to accept a slight delay to protect the customers behind them in the queue from losing $500 per window. I am sure many customers would have been happy to co-operate with a minor inconvenience to "help their fellow customers".

I would highly recommend Aaben Windows to anyone that needs windows. They are very friendly and easy to deal with. They were great at keeping a line of communication open from quote to installation. Great company!

The estimator was very careful, and listened to my concerns about installing new on an old building. Measurements turned out to be 100%, to install new into an old creaky and crooked house.

It took some time to get the order fulfilled, because of inclement weather holding up installers on jobs ahead of mine on their roster. I had a custom order, so I expected a delay anyway. The estimator was very good at balancing my concerns of esthetics and budget.

The installers arrived on time, and worked quietly, efficiently, and were polite and friendly. They repaired a small tear in the vinyl flooring without having to be asked.

Dealing with head office was easy, and there was no bafflegab. Prices were competitive.

I will call on Aaben for future projects.

Aaben Windows recently replaced our 50+ year old windows. We contracted them after a previous excellent experience we had when they replaced other windows and doors. Frank Hawley visited our home, discussed options available and provided a prompt quote. He was friendly, knowledgeable and professional. The work was completed as scheduled despite an increased work load due to cancellation of the GreenOn Program. The workers were friendly and efficiently completed the work and clean-up. The windows look great and we strongly recommend Aaben!

We had an excellent experience from start to finish and we feel we got good value for our money.

The people in the showroom were very helpful and we could easily see what we were getting. The person who came to do the measurements was helpful and the installer was great. The topper was when he pulled out his vacuum and cleaned up the work area.

We have no hesitation recommending Aaben, just an excellent experience !

The installers were very friendly and professional, responded to our questions, and made suggestions as needed. We are very pleased with the final product and would recommend Aaben without reservation. A most satisfying experience.

All my new windows for many years have been installed by Aaben. They respond quickly to any inquiries and usually manage to send someone out within a few days. Their advice is always helpful and well informed. Installation has always been done meticulously, the clean-up is immaculate, and the windows are beautiful. They were also very helpful in taking me through the process of getting a GreenOn rebate.

We recently had 10 windows replaced in our home in Wellington-on-the Lake. The job took 2 days and was done with skilled trade people and care and pride in workmanship.

We could not be more satisfied after completion of the installation.

From the first visit of the sale person, the establishing of the contract and the actual work done by skilled workers, we were very satisfied. Hopefully the windows will proof to be as good as the look when summer turns into our very cold winters and help reducing heating costs.

Performance and clean up were to the utmost standard.

Thank you.

Christine and Bruce

We used Aaben Windows & Doors to replace all of our windows upstairs this year. We were not looking forward to this unpleasant task, however, they made it rather pleasurable. Starting from our first meeting they were very patient with answering all of our numerous questions to the installation of the windows. Their employees are excellent, we will be returning again to replace the main floor windows & doors.

We liked the service provided with our new window. Frank Hawley was very helpful with the proper window we should have and explaining the steps for the installation. Matthew Wambolt and his assistant installer were very efficient and friendly.They did a very good job and clean up after they were finished.

The two guys completing this work, Don and Steve, did an amazing job and were a pleasure to have around.

This is the second time we have hired Aaben, and will not be the last. The patio door installation was thoroughly professional. Every aspect of the job was managed efficiently, including the clean-up, and the finished product is excellent. The installers were friendly, respectful and wasted no time. Very pleased!

Courteous and efficient service person.

Job well done.

We have used Aaban to upgrade most of the windows in our house over the last 10 or so years. For the most part, we have been very pleased with the work. Twice they had to come back to make adjustments, but the did and in in good time. The last time, we had to wait a couple of months to get a booking and I suspect they are more expensive than other providers, but the do good work