Abell Pest Control

Yass of Scarborough did a horrible job re ridding my mother's vacant house of mice. He was referred to me, so I trusted giving him a key to my mother's house. Big Mistake. Yass actually left poison bait stations out without poison in them. He also left wooden spring traps out with no peanut butter in them. Obviously, the mice weren't killed. His boss, Alex, reimbursed me the entire fee I paid. He's still working for Abell Pest Control.

Instructions about what I needed to do were vague: "Clothes within bedside night stands or otherwise stored close to beds should be bagged and laundered." I have clothes in a chest of drawers across the room from my bed, so left those there. I vacated the house. and 15 minutes later my landlord called to say that Abell was going to leave the house untreated because those clothes hadn't been bagged up. I headed back and 5 minutes later spoke to the technician, who said she's not going to go back in because the instructions weren't met. I told her I could get the clothes bagged up in 5 minutes, and she proceeded to very rudely and curtly act as though I'd ruined her entire day and was asking her to move mountains by waiting for her. She used phrases like "Do you not understand??" and was all in all a self-entitled ninny.

Unfortunately we have had a poor experience. Beginning with the information given over the phone. We were quoted a specific amount over the phone and there was an outline of the work that was included. $280 included a home visit to look for points of entry, traps and 100 days to have the traps checked. We had this service done mid July and the representive from the office nor the field worker has called or checked back. We were told they would return in a week. The quote provided also was not accurate as to what the field worker charged at the time of the inspection- we were caught off guard with a new bill of over $300. This $300 got us 4 mouse traps and 30 mins of walking around our house with "guestimations". I have found this company to provide inconsistent information, unthorough work, and no follow up. The lack of professionalism is disappointing. I was told he would arrive at 9, did not show up until 1030. He also wore his boots all through our house. This was a waste of money. I would advise that you set your own traps before calling.