Able Plumbing And Heating Ltd was started 1977. Specializing in service of existing equipment as well as the installation of replacement equipment in your home or business. We are a smaller shop focused on the principle of delivering great service quality material at a fair price. We work on all makes of furnace water heater and boilers give us a call if yo read more...
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Not impressed with Able. Installed a high efficiency two stage furnace. No explanation at all about how it worked. In the spring didn’t know how to turn off the fan. Called them and an elderly man came, took off the front panel and showed me how to twist together different wires to stop the fan. I thought this must be crazy. A friend told me there should be a fan switch on or near the furnace. There was no switch. I called them again. They had difficulty understanding my problem and sent another repairman. Turned out a fan switch had never been installed. This all took weeks to reach a solution. Last year I could hear clicking from the furnace. Called them and they asked me lots of questions. No they hadn’t a clue what it was. Warned me it could be serious. Repairman arrived and all it was was the pump had failed. Not covered by the warranty of course. I had to pay couple of hundred for a new one. I also have a thermostat in Fahrenheit. I mean this is Canada right? I also found out that I could have bought the furnace about $1000 cheaper elsewhere. My next furnace won’t be coming from Able.
Thank you Linda for taking the time to write to us. We appreciate the opportunity to clarify what happened.
Below is a high level overview of what our records show in regards to the services provided.
On November 12th, 2008 you purchased a two stage high efficiency furnace (variable DC fan). At that time the furnace was sold with a 7 year warranty. External components such as a condensate pump carry a 2 year warranty.
On November 14th, 2008, you called and were worried the furnace wasn t working properly as the fan was constantly running. For all our customers we recommend setting the fan to on as it has been shown to save customers money by having more even temperatures in the home resulting in the heat running less. Your house does not have 4 wires for the thermostat so we used a jumper in the furnace to activate the fan. We understood you preferred to not have the fan run constantly so our technician came out and removed the jumper. A very typical practice in the Plumbing and Heating sector.
On April 5th, 2013, you set up another appointment for one of our technician to perform a home heating tune up. Everything was in working order and no concerns were reported.
On October 10th, 2016, you set up an appointment to have the furnace cleaned and serviced. No concerns were reported.
On April 21st, 2017, I spoke with you on the phone regarding a ticking noise in your furnace. I asked you several questions to get a better sense of the problem and potential parts that would be required prior to sending out a technician. The condensate pump was replaced. The Warranty on the pump as well as the furnace had expired unfortunately
I am a very approachable person and take customer critics very seriously. We would be happy to change the thermostat from Fahrenheit to Celsius. As you know this was not brought to our attention in all the times we were at your house. I am hoping this helps to clarify your concerns and if you wish to discuss this further please contact me directly.
We've had Able Plumbing come in and install a dishwasher and fix a broken p-trap. Each time they were very professional and did great work. It takes time to get an appointment with them but otherwise very happy with their services. Would definitely recommend them!
Able Plumbing & Heating has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Regina and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1977|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Supplying and installing quality hvac equipment. Furnaces and air conditioners carrying a 10 yr parts warranty. We have a full sheet metal shop to be able to better serve and produce the quality installs for any situation.
we repair, alter and install natural gas and propane gas lines. If you are looking for a new installation or want to add something new we can help.
We are a full plumbing service shop. We do everything from new installs to repairing leaks.
supply and install as well as service all types of water heaters. tank style natural draft or power vent water heaters as well a the high efficent tankless water heaters we can help.
Able Plumbing And Heating Ltd was started 1977. Specializing in service of existing equipment as well as the installation of replacement equipment in your home or business. We are a smaller shop focused on the principle of delivering great service quality material at a fair price. We work on all makes of furnace water heater and boilers give us a call if you need help.
|Main contact(s)||Jeff Serson|
|Listed with TrustedPros since:||2013|
|Warranty||Warranty for everything we do is 1 year on the labor and parts. The appliances we supply and install can carry up to a 10 year parts and labor warranty depending on the manufacturer. Our furnaces/ air conditioners carry a 10 year parts warranty with the option of having a 10 year labour warranty as well.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Able Plumbing & Heating to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.