Abris Mondial specializes in residential and commercial car shelters as well as awnings offering premium quality products at a reasonable price.
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J’suis vraiment content de mon nouvel abris! Ouais, j’avoue, il y avait quelques soucis au début, mais honnêtement, c’pas la fin du monde. L’équipe était super réactive, ils m’ont tout arrangé en un rien d’temps. Leur service à la clientèle, c’pas comme les autres, ils prennent vraiment soin de toi. J’ai fait ma demande en septembre et bam, j’ai mon abris prêt à l’emploi. Pour le prix, franchement, ça vaut le coup. Pas besoin de se déplacer à Laval ou quoi, tout se fait en ligne ou par téléphone. Un gros merci à l'équipe, vous êtes au top! Je recommende fortement!
J'ai reçu mon abris avec 8 écrous papillons manquants. Ils ne veulent pas me les envoyer par la poste et me demandent de passer au magasin qui est à Laval. Je demeure à Varennes sur la rive sud. J'ai payé $2480 pour un abris neuf que J'ai fait livré et qui n'est pas complet. On n'est pas capable de s'entendre pour 8 écrous. Le service se fout des clients. Attention!
Serge the salesman hangs up on our face while we are talking and he talks so aggressively when we tell him there is parts missing. He asked me where I live to deliver the parts and said no problem after I told him and he then said I’ll call u back ….he never did then i called him and he said by the end of the week when my installers are on my driveway trying to install the shelter. And can’t do to missing parts. He even spoke rudely about the installer they have as a contractor to do they’re shelters. Told me to tell the installer to contact Tony the owner. When I asked to speak to him he said Tony isn’t here. We pay the installer separately why would he say no problem I’ll will fix this for you to get the missing parts right away so the installer can starts the job and then turn around he can’t do anything to wait couple days to have the missing parts delivered so who will install them ???
I don’t care if the man is knowledgeable as the owner keeps saying. It’s no excuse to speak to paying customers that keep ur business running.
Compagnie très peu axée sur le service client toile envoyé en réparation il y a deux mois aucun diagnostique sur si la toile doit être réparée ou remplacée, il neigera cette semaine aucune idée de si on aura une toile avant qu'il neige. Aucune solution apporté lors de ma visite au magasin. Je déconseille fortement cette compagnie si vous voulez avoir un service après-vente.
J'ai commandé un abri d'auto la dernière semaine en expliquant à plusieurs reprises (à Mario) que je veux 9.5 ×32 à installer à côté de mur. J'ai reçu 11× 32 qui doit être installer en avant. J'ai parlé au boss qui m'a dit tu peux le retourner en payant le frais de livraison aller et retour.
Received an installation for my Abris Double and it was 1 month late due to issues between them and there installers which I accepted since It can reasonably happen however this year which is a little less than three year my tempo got damaged due to snow and customer service barely tried to be polite. This guy was barely capable of saying hello or even making you feel like an important customer considering I had spent 1500$ with there business... I was panicked by the damage and asked if I could buy a new one at a lower price, perhaps my request was a bit rash but his answer was : "why do I owe you anything?" and afterwards tried convincing me to declare the damage on my house insurance...... hearing that showed how untrustworthy this company is as the owner clearly doesn't care about his customers or otherwise he wouldn't permit such toxic individuals on the phone. Abris Mondial should change its moto to : " Your only as good as your last paycheck"
I called another abris company that told me to simply buy new parts to replace the broken ones and to never call insurance for that unless your car or someone else car was damaged... Abris Mondial is a huge disappointment and not worth your money.
Abris Mondial has a TrustScore™ of 1.3. The average TrustScore™ for other businesses providing similar services in Laval and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 6 | 18 |
Approved | 4 | 11 |
Unverified | 0 | 5 |
Suspicious | 2 | 2 |
Overall Rating | 3.8/5 | 2.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Abris Mondial specializes in residential and commercial car shelters as well as awnings offering premium quality products at a reasonable price.
Main contact(s) | Tony Silla |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Abris Mondial to request licensing info. |
Insurance information | Contact Abris Mondial to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.