At ACCEL Drywall & Ceiling Repair we consider ourselves the drywall and ceiling repair specialist, specializing in small to medium jobs. We are ticketed journeymen with certification in water damage and smoke and fire damage along with drywall finishing. We repair textured ceililngs and can make your old walls look new again. We also remove popcorn ceil read more...
In a time of need, Kevin was very quick to reply and get his team started. I will say in the beginning the lines of communication were both impressive and brilliant. Then once the job was done, a short time later cracks were noticed, and the "texturing" made the walls very rough and noticeable. On first glance you saw the improvement, but with detailed judgement you could see were improvements could be made. Everything was paid for on the day of the bill, and things were done. When the cracks were noticed, Kevin had his partner come in and patch it up, and said that they may need to do further work, if this did not solve it, or if more occurred.
Only a few weeks later more occurred, and the request was placed for some additional work to be done, and a quote asked for. This took place in the Fall of 2015.... the text messages and emails continued for about a month, and then suddenly both Kevin and his partner stopped replying. Never coming back to fix what they promised, and also not even considering taking on the next job, not so much as saying, no we have no time.
This review is written as more of a "I am disappointed" then I did not like. What started off great, now has me looking for a new contractor to complete my home.
We do not recommend this company due to their poor communication and unprofessional manner in dealing with a complaint. They began sanding prior to having our kitchen contents covered, when we were told they weren't going to start sanding until the last day. They were to tent areas off and that wasn't done. Then they put a fan on to dry the area they mudded, which then blew all the dust around.
However, the worse part is that a worker unplugged our fridge which we was still in use, and contained frozen halibut and coho from a fishing trip. It was ruined since it was two full days before we discovered it. We have lost over $600 worth of food.
The owner of the company blamed us for having the fridge there, yet at the start of the job said "no problem" - his crew can work around it. Now we are left with a partly finished job since they will not own up to their mistake.
In addition to the fridge problem, they started the job a day later than promised, with two men and not three. This company does not follow through on what they say, or listen to the homeowner should any problem arise. How they handled our concerns were more frustrating than the actual problems, which could have been resolved.
This is a scam. We have had over 1200 clients in 10 years and not one complaint. After an investigation on this client the BBB actually raised our rating to an A plus the highest rating. They had to post his false complaint however after a chat they realized we had several positive testimonials written in and that this client was a scam.
This client refused to pay a deposit, had unsafe work conditions and refused to bring the area to a safe area after promising repeatedly. We will under no circumstances allow our workers safety to be compromised. I walked and ate over $1400. He kept adding patches and extras and did not comply with worksafe rules and I finally had enough. He was also abusive to my workers and I called him out on it and he did apologize. We did paper and use drop cloths as seen in his photos. We didn't even waste our time cleaning as he had no intention of paying so we walked and went on to legitimate customers. I was going to lien his house, and should have however we may be taking legal action. Businesses need protection from scammers who want free work and know the system. Please see the legitimate testimonials on our website and on many other websites.
Accel Drywall & Ceiling Repair has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Langley and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1994|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
At ACCEL Drywall & Ceiling Repair we consider ourselves the drywall and ceiling repair specialist, specializing in small to medium jobs. We are ticketed journeymen with certification in water damage and smoke and fire damage along with drywall finishing. We repair textured ceililngs and can make your old walls look new again. We also remove popcorn ceilings and can match texture to any ceiling to save you time and money.
We are an accredited BBB member with a complaint free history. We are based in Langley and serve in a 25 mile radius. We also drywall small renovations and basement suites.
Another trade is painting ceilings and walls and restoring work and holes made by plumbers and electricians or just old walls and ceilings that need repairs and updating. We specialize in residential, commercial and stratas.
Call Kevin for your free estimate today at 778-908-0070
|Main contact(s):||Kevin Dyke , Haidalyn|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Accel Drywall & Ceiling Repair to request licensing info.|
|Insurance information:||Contact Accel Drywall & Ceiling Repair to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.