Ace Renovations is a full service company with many years of experience in the following categories: Additions, Garages, Basements, Kitchens, Baths, Flooring, Windows & Doors, Decks and Landscaping. No job is too small or too big. Free estimates and design help.
I found Peter and his family run company to be a very satisfying experience. They are are well organized and extremely helpful in outlining what is to be done as well as answering any questions you might have regarding the work being done. The end result was a beautiful job on the floor as well as an improved look of our bathroom over all.
I would highly recommend ACE renovations to anyone.
Finally a contractor who can be trusted and held to his words.
Peter and his team of workers were friendly helpful and hardworking it was a pleasure having them at my home.
Peter was on time for all his apointments he arranged with us his quote was bang on and his quality of work was above and beyond expectations I can't wait to have him work on other projects for me.
We had a small kitchen with a dropped "Florida" style ceiling, old flooring, and two small walls bracketing the entrance to the dining room. Ace Reno removed the walls, ceiling, flooring and drywall. They patched and framed where needed and re-did all the drywall. leaving it paint-ready for cabinets.
I was impressed by Peter and his crew, and will use them again in a heartbeat. I only wish all contractors were such a pleasure to deal with.
I liked the fact that Peter apparently ran a legitimate company - he has a website, some great reviews etc. I also liked the fact that Peter provided a great quote. It was significantly lower than his competitors, but as the saying goes "If it seems too good to be true, it probably is."
I can't blame Peter entirely for my reality television-worthy experience, because I was foolish enough to break most of my rules when it comes to hiring anyone to do work for me. Please read about SOME of my experiences below:
1. He gave me an estimate for materials, approx. $500 - they ended up costing closer to $800.
2. He made numerous oversights - For example he forgot to include the cost of drawer frames to the quote.
3. He did not properly follow my drawings. For example he built my TV stand with a 37.5" width, instead of the 42" on the drawing - said he thought it would be more sturdy at 37.5"...which is a good argument, the problem is Peter measured my TV at 40" wide. He then decided to blame me for the error - I "made too many design changes."
4. He lacks professionalism and customer services skills. For example
-He will not provide detailed final drawings or contracts.
-He sent me an extremely long disrespectful email to fire me as a client. I had a good laugh with other family members based on how bad it was. He referred to my project as "glorified shelving" even said I was anal. Don't believe me? I have it saved! I plan on sharing it with future clients to illustrate how not to deal with customers.
After "firing me" he delivered the unfinished product to my house, which I though was nice of him. He came about 30min after the scheduled time, so I was no longer available and instead of bringing the materials in my home - he told my wife that he'd wasted enough time on the project - so he left them outside instead. Apart from stacking them nicely this was not cool, so one of the only positives in this patience building experience, was messed up yet again by Peter Reeder.
My story might seem unreal so I took a photo of what he left on the side of my house, there was a lot more at the front, but I couldn't bother taking more photos.
All in all I would strongly advise if you plan on getting your project done on time, within budget and properly that you hire a professional. Hence, do not use Ace Renovations.
I was approached to build a simple tv / bookcase type of unit. Simple lines, just a large box. I have built numerous such units as well as complete kitchen cabinets in the past. I quoted $500 for oak veneered material plus a few hundred for labour. A month after acquiring the material it was still sitting in my workshop / garage unassembled because of numerous changes the client kept making. The cost went up because of added hardware that was not specified at the start: brass drawer locks, fancy hinges, better drawer slides, not "forgotten" ones.etc. There were not numerous oversights. That is an outright misrepresentation.
The client had a full size notebook with page after page of drawings and notes. The project was micro managed to a ridiculous point. I was constantly receiving emails requesting new drawings for every tiny change. I did submit some drawings but for a few hundred dollars I wasn't going to spend hours every time there was another small change that was so obvious it didn't need a whole new illustration.
The tv was supposed to be free standing with no walls around it. The material was cut according to the original drawings. You can't cut a piece longer, only shorter. I would never make a statement as quoted re being " sturdier ".
In the end I wasted dozens of hours without receiving a single penny for my time including time spent with the client acquiring the materials, selecting finishing stains, hardware, preparing and cutting the material. We mutually agreed to go our separate ways. There was no firing on my part, just a great frustration at all the time wasted while the client treated the project like we were building a rocket to the moon. When I delivered the material to his home ( I could have insisted he come and get it or kept it to cover my wasted time ) he didn't have the courtesy to see me or help me unload it all from my truck and his wife expected me to take it all to their basement like I was some delivery boy. That was the last straw. So I left it at his door. I could have left it in the street.....
In 40 plus years in this business you quickly learn there is one client in every hundred who will never be satisfied or will drive you crazy with unreasonable demands. I have hundreds of past clients who were very satisfied with our work to the point that we were rehired to do many more projects for them. Read our other reviews!
I would love to know if anyone else on this sight took up the project and how that turned out.
Ace Renovations has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1975|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Ground floor, front, rear, side or second or third floor. Bungalow to two storey conversion or higher, we can make it happen for you from drawings to move in day!
From complete rip outs to the bare walls or just replacing a toilet, we can fulfill any requirements you may have to give you the bathroom of your dreams.
Structural changes, new cabinets or just a new countertop, we can give you the kitchen you've always dreamed of!
We do it all from the ground up. Additions, garages, free standing home, baths, kitchens, basements, decks, landscaping. We'll make your dream come true.
Relax and forget the troubles of the world for a few hours in your own private movie theatre! Any size, shape or theme, we can give you a movie experience you'll love.
Pressure treated, cedar or composite, we can build the deck you've always wanted at a reasonable cost. Any size, style or level, we can do it for you.
Ceramics, marble, hardwood, parquet, laminate and engineered hardwood, we have years of experience in installing whichever finish you care to use.
We finish all types, sizes, and styles of basements. We can custom build cabinetry to any size or shape for kitchens, bath, offices, etc.
Want to knock a wall down? Move or add a new feature? We can help you decide what is feasible and how it will look from drawings to finished project.
Want to remove that ugly garage or other structure? We can do it for you in a safe and orderly fashion with a minimum of inconvenience.
Basement framing to garages to whole house structures to decks and sheds, we can make your needs fulfilled. Custom cabinetry also.
From preliminary drawings to full permit applications to the finished building, we can assist you in making your dreams a reality.
Decks, walkways, gardens, plantings, etc. we can give you an oasis of tranquility in your private space.
Flood, fire or wind, we can give you back the home you had before mother nature took a dump on you!
From the basement floor to the roof we can guide you through all the stages from paperwork to last shingle!
Single or two car or with second floor loft included, we can build to suit whatever your needs.
From just changing a faucet to a whole new washroom, we can take care of whatever you need.
Ace Renovations was awarded Best of TrustedPros in 2015 for Basement Renovations in Brampton.
|Main contact(s):||Peter Reeder|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
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Ace Renovations has contributed 10 responses to the following questions posted in the 'Ask the Pros' forum