Adept Services

Adept Services has done great work for the renovations at our bakery. They demolished several walls, did an opening in an existing one, installed new floor tiles. They were very accommodating with our store hours and employees working at the same time, they protected with plastic film all areas where they were working to limit dust. I would like to add that they are unusually respectful and clean...a breath of fresh air, everyone appreciated their politeness and their kindness. We are very happy with the work they have done for us and will not hesitate to ask them again, actually, we did and it is spotless.

Josée

Adept built a new covered deck screen room and it's awesome. Very sturdy, looks good and passed inspections perfectly each time. Steve and Christine paid excellent attention to detail and were very easy to work with.

We hired Adept Services to paint our exterior walls, parge exterior foundation, fill in the gaps in brick (pointing) and replace some aluminum siding with cedar siding. This is our second time using Adept Services because we were so pleased with their professionalism and quality of work. Steven and Ana handled our change requests promptly and seamlessly. When the work was done, they left no messes and cleared all equipment and garbage. Payment was easy, transparent and straightforward even with multiple change requests. If you want work done right and to your satisfaction, go with Adept Services!

Terrible Reno experience. Commitments not followed through on throughout the project. Would not give our house keys back to us when asked. They held them hostage and made the entire process tremendously stressful!!! Promise the world but unable to deliver and made many changes to the agreement but made it sound like it was all in our favour. To start off - they came to the job site hours late. Unprepared! no dolly, no tarps. 3 days in and still hadn't completed demo to remove flooring of a very small area. No man power. Never met any of they're timeframes. Couldn't determine how long it would take to complete each task. Blamed lack of progress on our building but I talked to her and she had a totally different story. Not to mention how dirty everything was left on a daily basis. They put our furniture on top of saw dust they created and didn't take any care in protecting our home. Numerous times I had to place the tarps back on the furniture that I went out to purchase. None of workers had safety gear - no safety glasses, nothing to cut the flooring on - used they're leg. Totally unprofessional and super dangerous but no supervisor was on site. We were told that the baseboards would come finished but this is not true they were filled with caulking - seams were awful, they left nails sticking out of them, they glued together short pieces, left tape and glue on the floor. We now have another issue where one of the thresholds came off. We spent 15k on this Reno - the most expensive quote we received - very disappointed for costly Reno.

We have used Adept Services for multiple upgrades to our former home. When we bought this home we knew who we could trust. After 5 months of total renovation (during a Pandemic), we are very happy with the outcome.

Stephen,

I want to thank you and the team at Adept for the amazing work over the past three months. Both the team and you Stephen, were always professional and responded quickly and dealt with all concerns as they arose.

All the work was within budget and on schedule, including:

• Building new wooden fences along the perimeter of both sides of the yard

• Upgrading the large second floor balcony

• Adding deck railings and gates to the main deck on the ground level to keep our grand children safe

• Repairing a chain fence along the back of the yard connecting to a ravine with a river (to keep the grand children safe)

• On the koi pond

o Rebuilding the two bridges with railings connecting to the island

o Rebuilding the existing deck at the one end on the pond

o Building a new raft

o Building a new bridge with railings and steps to the top of the three waterfalls

• Building a tree house for our grand daughters fifth birthday party. The request for the tree house was dropped on you and you pulled out all stops and got it built! The one carpenter commented to me on the high quality of wood that they were provided by Adept. I was impressed that a carpenter who specialized in building stairs was brought in to ensure that the stairs going up approximately nine feet with railings to the tree house was safe for the kids.

Finally, you ensured that allmaterials remaining etc. after completion of the work was removed and the yard left clean (e.g. free of nails etc.). This was important as there were approximately 15 children between the ages of three & five that attended the partyand were running around at times without shoes. The kids gravitated to the tree house. My three sons were impressed and commented on the quality of the workmanship.

Thank you so much!

Best

Debra & Bill Evans

Each time my husband and I have remodelling, Adept Services are the people we trust. The quality of work is superb. Stephen has proven himself to be honest and a real gentleman. Thank you to your team Stephen!

The crew at Adept Services were very professional to work with and were very flexible to making last minute changes and going that extra mile to get the job done. Even when problems arose, they were quick to find solutions and adapt. They stuck to the budget and followed up with minor adjustments after completion of the project. Would recommend them for any job!

Adept services renovated our bathroom to accommodate a walk in shower. The tiles were installed and doors added. A professionally completed job. No hesitation to hire them again.

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

Worst Experience I have ever had. Great front end, will promise the world, but the complete lack of experience has shown through. We are into 4 months on a job that should have taken less than 6 weeks. Continued promises and horrible results should be a warning. Do not hire these people. Do your homework and hire professionals.