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The project included tearing off the old shower stall, and installing the new base, tiles, shower unit, glass door, toilet, as well as exhaust fan and lighting. The job has been done with high quality at reasonable price. I would recommend Phil to others. Thank you!
It was my pleasure!
We paid Filip $1,055 for his time and mortar (approx. $35). He refunded us $400. This doesn’t include other materials purchased ie. tile, grout, etc.
We “showed and told” Filip about the deficiencies after paying him. Wish I hadn’t paid him.
He offered to fix what he could, but I couldn’t see the point. He asked us if we wanted to have him to tear it out and do over again.
He refunded us $400 which left us in the hole for approximately $1,300. Then we had to pay someone else to tear it out and redo it, plus materials which were much more as additional tile was needed to make it work the way it should.
Here's the list of deficiencies and some pictures to illustrate.
The first picture looks really nice, then it goes downhill.
1. Meal edging spaced too far away from edge of wall. Response: that’s what contractor said to do. Wrong, only the half wall was to be kept an half inch away to allow for drywall installation.
2. Chipped tile and tile set too high above flooring. Response: Aren’t you putting in new flooring. Yes, but it’s the same as what’s there, just a different colour.
3. Extra thick line of grout at top of shared wall.
4. 1” high tiles narrow to ½” where tile meets ceiling leaving the wood wall behind visible.
5. Grout smeared along ceiling following top edge of tile.
6. Pyramids of grout in many corners as well as niches.
7. Metal edging cut raggedly around niches.
8. Metal edging butt joints don’t actually butt.
9. Porcelain tile chipping prevalent. Response: You always have chipping with porcelain, impossible. Get a diamond blade and a wet saw and that’ll eliminate problem.
10. Wasn’t able to utilize tiles in a way that factory edges landed at metal edging.
11. Didn’t sand or grout so cut edges of textured tile aren’t sharp.
12. Marble bottom of niches was supposed to wrap around the tile wall. Response: We never to do that. Tilemaster has a wonderful display of this.
13. Marble ledges aren’t same depth. (fuzzy pic).
14. Marble top for half wall wasn’t cut to mimic edge of wall and wasn’t sanded or polished to chamfer the edges so you wouldn’t cut your had were you to slip and grab.
15. Tile lines not level. Distinct upswing on niche as well as perfect collection point for water in niche as not angled to force water back into tub.
16. Tile abutting top of half wall has huge chip filled in with grout. Grout sunk into hole.
17. Tub filler faucet set (Grohe) not protected from grout/mortar. GC had to use a plastic knife to clean.
18. Left a terrible mess in tub, as well as a pile of unused cut tile left in bathroom. These were left on top of smaller 4 x 20 tiles to be used around vanity. GC didn’t know they were there so we had to hunt through the garbage for them.
19. The 4 x 20 Griege colour tiles were used by Filip but were meant to be used around vanity. He never mentioned that he’d used these which are way more expensive to replace than the 8 x 20 tiles used in the rest of the project.
20. The vertical tiles don’t have the same or a consistent amount (or even enough to notice) of grout compared to the rest of the tiles.
21. Left a fine almost powder like layer on the deck of either grout or mortar (not sure which or a combination). Response: I swept it. Our GC came the day after Filip “completed” the job and power washed the deck, chairs, snowblower, deck storage,etc., but didn’t erase the damage done to the deck, et al.
22. Didn’t caulk with silicone along metal edging, niches, tile/tub edges, etc.
23. Lastly, we didn’t know this until we tore it all apart, that he didn’t apply grout to the Kerdi, then butter the back. He put two or three globs of mortar on back of tile and pushed against the wall. There was no mortar on the wall after the tiles were pulled off. Didn’t have to replace Kerdi either as it didn’t get damaged with demo. That’s just crazy. We figure the tiles would have started falling off within the year.
Phil is a very organized , punctual tile setter who takes pride in his work.Phil is very knowledgeable and proficient in tile setting.Phil finished our bathroom with 24 by 24 inch tiles and did it in a very clean and professional manner. We would highly recommend Phil to friends and family and anyone who is looking to have a job well done.
Thanks again Phil for a job well done....
Tony and Grace
It was my pleasure!
Fil did an awesome job installing my new tiled tub surround and front entrance flooring.
He did a very nice clean job and the finishing product looks amazing.
I would recommend Fil for any tiling or any backsplash jobs.
Thanks for the positive review! :)
This is the first time I have used this service and am very pleased with the results.
Phil was courteous, prompt, arrived when he said he would, and did a very nice job tiling the shower.
Thank you very much for your feedback and review!
Called Phil of Kijiji was spectacle at first, yet all of his reviews on the web seemed great. Phil showed up for the estimate and the job timing as planned, he is easy going and genuine, the workmanship is beautiful. Thank you Phil he is highly recommended.
Thank you Yoed!
After reading the reviews on trustedpros.ca I gave Phil a call and asked him to quote me for laying approx 860sqft of wood look tile. Phil arrived when promised and gave me a very reasonable and honest quote. I had approx 3 other quotes and Phil's came in exactly around the price I was expecting to pay. Once a start date was arranged Phil arrived as discussed and went right to work. Phil kept us up to date in his progress and did an excellent job. Phil completed the job in the expected time frame and worked clean/ efficiently the entire time. I would highly recommend his business and will be to anyone needing flooring/ tile setting.
Thank you very much !
Recently I had Phil remodel my bathroom. He moved some pluming over installed an acrylic shower and glass doors, all in all I'm more then pleased with the outcome. The quality of work was worth more then I paid. His prices are very reasonable and completed the remodel in a timely manor as well as he kept everything very clean and organized. I would definitely have Phil to do more work for me as well as recommend him to anyone.
I had phil come in and do a marble backsplash for my kitchen. He finished in a timely manner and did some excellent work, very personable and his pricing was on point. Ill be recommending him to family and friends from now on.
Much appreciated.
Northern Quality Tile has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 25 |
Approved | 0 | 21 |
Unverified | 0 | 1 |
Suspicious | 0 | 3 |
Overall Rating | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Northern Quality Tile may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.