Advantage Flooring

Purchased Hardwood Flooring; very responsive and extremely fast shipping. Great service!

From our original inquiry, to planning the projects, and picking the finishes, Advantage Flooring was great to work with.

Vivian was always easy to reach, had great ideas for our projects, and made the process so smooth!

The crew members that completed the renovations were thorough, but also got the job done on time. They also kept the space clean and organized,

We are very pleased with all the work done and would highly recommend.

Advantage quickly sent a team of two workmen to remove a hearth and repair a damaged hardwood floor. The men arrived promptly, did a great job, and cleaned up before their departure. Very happy with the result!

Considering the difficulties faced by the Pandemic, 'Advantage Flooring' did an admirable job. They were professional, hard working, and always on time - the workmanship was excellent. I have no problem recommending them.

Nightmare with Advantage Flooring and owner.

After signature of the contract, I was asked to pay 1/3 installment. I did, even though it was not specified in the contract.

The second day of the work I realized the plan mentionned in the contract was not followed. One major step was skipped.

The third day, the worker did not come to work. I was told by the Project manager he was sick or had a family issue.

The fourth day, the worker came just to pick up his tools. He told me he gave his demission at the beginning of the third day. Reason: Did not agree with the project manager as he realized that I was not happy with the work.

I asked the owner to come to the site, He made it conditonnal to receiving a second 1/3 installment. Not mentionned in the contract. I refused. He never came.

At one point I cancelled the contract, and hired a company to undo the work done the second day, and do the work as planned. Which they did (very well at a much lower cost by the way).

I am asking for a partial refund from the first installment I paid, only willing to pay for one day of work and material left in my house.

What did Advantage Flooring owner? He hired a Collection company to have me pay the Full amount of the contract (forgetting I already paid a third), and he pretends I stoll material and work? How can that be.

My friendly advice to you. Hire any company but Advantage Flooring, in any case you will be better served.

Jay and his team were amazing. They installed new carpet into our basement always respectful, professional and safe during the COVID-19 pandemic. Our family now has a comfortable place to play and be together. Thank you!

We've had a very pleasant experience with Advantage Flooring from day one when we contacted them for an estimate. Always responded timely and professionally, even though that was during their busiest time of the year. The hardwood was delivered on time, the installation started as promised and the crew managed to do all the work in 3 days instead of 4 as it was originally estimated. All work was done with professionalism and high quality and they even accommodated an extra request from us, which was another half day of work. Thank you Brooke, Jay, Cameron, and the entire crew at Advantage Flooring!

We hired Advantage Flooring to refinish our floors in July, 2019. The price was fair and they had good reviews online so we accepted a contract expecting everything to go smoothly. They provided us a quote about 10 days before we moved in and said the job could realistically be completed before we moved in. The job ended up being completed more than 3 weeks later leaving us without access to our living room or dinning room. The first few days before we moved in were lost due to scheduling issues on the contractor’s side.

Things got worse once I started dealing with the owner Jay. He would tell me that he had a crew coming in and give me a 3 hour window the night before, which was reasonable. They did not show up at least 3 times and many times they would show up very late and only do some of the work. The first guy who was sanding the floors actually quit mid job due to some issues with the owner. I spent so much time at working coordinating between the workers at my house and Jay who were never on the same page. My wife would leave the house every time work was supposed to be done with our baby to avoid fumes and sanding. Little progress had been made.

Finally we had a professional guy show up to our house towards the end of the job. He came on time and was very courteous. He was going to finish the sanding and apply 2 coats to the floor, with a final coat the next day. Unfortunately, as he even admitted, he had never used the type of coating for our floor (matte clear finish) and was unsure of how to apply it.

Honestly, if the floors looked good after all this, I would be able to get over the inconvenience of the whole experience. Unfortunately, it looks like it was done by amateurs. I don’t know if not enough product was applied or it was how it was applied, but you can see a glare in the light that shows it was not fully covered. The final results were very disappointing. The workers also scratched our freshly painted walls which I had to repaint and did not cover our vents before sanding.

We actually had an electrician come in our house and recommend a professional to redo our floors a week after they were done. My wife and I have completed most of the renovations for our fixer upper ourselves, surprisingly pretty successfully, without much past experience. I really regret spending $1,500 for this job as I feel I could have got better end results and saved myself this terrible experience.

Avoid Advantage Flooring at all costs.

Under no circumstances should anyone hire Jay Behl or his company (1803856 Ontario Inc./Advantage Flooring/Painting) to complete work. He is unprofessional and dishonest. The work was deficient & our home was treated with absolute disrespect (for example, at one point during the work, Jay asked us by text to change the entry code on the door that was being used because some of his equipment had been taken by workers. When we expressed astonishment that he could be saying that to us and asked how that was possible & who it was that he had going through our home unattended, he tried to brush off his comments (we have screenshots of this conversation by text). Flooring was laid unevenly and in ways that required unnecessary transitions. Transitions that were laid to try to fix the shoddy work were also done poorly and aren't flush. Damaged and scratched cuts of flooring were used in several spots. Jay was aware of our timeline from the outset, although he tried to argue later that we changed it. I have extensive written proof this is not true. A schedule was set out in writing. It was not met at all. We arrived to our home on moving day to find portions of the main floor not complete, glass railings from a staircase removed & precariously leaned up against appliances in the kitchen leaving the stairs to the basement entirely open, a smashed custom shutter from a bedroom, garbage strewn about, paint splatters & damage throughout the interior & exterior (all over a fence, deck and pool pump outside), open paint cans, dirty brushes and trays, etc. Wine glasses removed from our kitchen pantry & used to store screws. Dirt, debris & equipment everywhere. I have extensive written documentation by email and text and photo evidence of everything, We reduced the remaining invoice amount for delay, damages & deficiencies. Jay Behl proceeded to send us accusatory and harassing emails & texts, repeatedly, with sometimes 7 emails over the course of 10 minutes. He sent texts to a subcontractor who we hired under a separate contract to complete other work asking him what work he was doing for us and to tell him to charge us as much as he possibly could (I have copies of these messages). Jay Behl caused immense stress, extra time and money for us and we hugely regret ever hiring him for any of the work. We are now left in the position of fixing the damage to our home & the deficient work that was done by hiring other contractors & are way behind on settling into our new home.

We purchased a house that needed some serious reno work. We contacted Jay at Advantage flooring and he helped work with us to set up the delivery and install dates so that the work would be completed, prior to us moving our family in.

Throughout the purchase, Jay was very professional and was a pleasure to deal with. We changed our mind a few times about dates and types of flooring, and he was always accommodating.

On the install date, his team showed up (to Kingston!) early and had the work completed in 2 days. They stripped carpet, install Hardwood, 1/4 round, and all finishers. They were always polite and respectful to myself and my family. (over 900 sq feet of Hardwood)

Eventually we will redo the flooring on the entire upper level and we will, without a doubt, go with Advantage Flooring.