This Burnaby area fence company is rated 3.7 from 3 reviews with a TrustScore of 2.3. Services offered include fence and deck building work. Read their reviews, ask about license and insurance information, and request a quote.
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I hired Aim Cedar Works in March to build a modern smooth fence to match my existing fence, creating a facade to cover my neighbours wall. I asked Jim to match the existing fence and showed him a magazine photo of a similar fence as an example of what I was looking for in a finished product.
When the installer arrived I also showed him the front fence and said this is what we are matching. Once the fence was built I was surprised to see that the wood was extremely textured. I asked Jim about the quality of the cedar as it was very rough.
He confirmed it was the same as my front fence. I paid for it accepting that I must have just gotten a bad batch of lumber
A few weeks later I was removing the clear stain from my front fence and realized that there is a rough and smooth side to the cedar boards. I immediately called Jim to make him aware that the fencing should have been installed with the smooth side facing out. I was told that we always put the rough side forward. I reminded him that Aim was supposed to match my existing fence with the smooth side facing out and received no constructive reply. After repeated emails asking Jim and Aim what we could do to resolve this problem, I have received no calls from anyone at Aim, or an offer of how we might resolve this significant design flaw.
I was completely disappointed with my experience with Aim Cedar Works. If you care about quality, customer service, a company that cares and has an eye for detail with their craftsmanship and lumber I suggest you hire someone else.
Arranging the build with Chris was straightforward. From the delivery of materials to the actual two days of building it was all done in a friendly professional manner. The guys building the deck consulted with me when they needed clarification. At the end, they cleaned up and sure to leave the site tidy. The deck is beautiful. Thanks AIM Cedar Works!!
I used the awesome guys from Aim cedar works for my new deck and am very impressed. Chris the general contractor was great to deal with and explained every step in great detail. The quote was reasonable and the price never changed. I would not hesitate in recommending these guys. Thanks again.
Aim Cedar Works Ltd has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Burnaby and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Aim Cedar Works Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2024 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Burnaby area fence company is rated 3.7 from 3 reviews with a TrustScore of 2.3. Services offered include fence and deck building work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Chris Lang |
Listed with TrustedPros since: | 2024 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 1 year labour warranty on cedar fence and deck 2 year warrranty on labour / 25 manufacturer warranty on Trex Decking Installation |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Services listed by Aim Cedar Works Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Aim Cedar Works Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.