Growing communities in Greater Victoria like Colwood and Saanich have many residents in new living situations such as an expanding family, relocating for retirement, or attending college or university away from home. Alair Victoria's team customizes homes to meet those specific needs, and enhance lifestyle with often simple and practical con read more...
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Victor is a knowledgeable manager. But characteristic has both a positive and a negative side. He knows how to speak beautifully, but ... He took up our project with enthusiasm. We have signed a preliminary contract with him, paid and he started to do his assessment and documentation work. Having made a partial assessment, he refused to lead the project. It's OK if it turns out in a short time. But we, as customers, believed him and hoped for cooperation. After some period of time he he refused to lead our project, but at the same time but did not report on the work done, did not submit quotas on time that he promised, did not partially return the money for unfinished work (we asked for a refund of 50% of the prepayment made to him). He did not miss his benefit by receiving a payment, but did not complete his work. The cost of his services (this was not immediately clear) is more than 20%. The time of the customer's lost profit is not essential for him. Why bother if he has already received his money! He finally sent the quotas he had only a month later, after another reminder! It's too late, after this period of time they are no longer relevant.
Be vigilant, Victor is an unreliable partner, does not care about customers, he is easy to find a way to get around you!
My wife and I were in the market to purchase a piece of property to build our dream home. I approached Mike Holstein from Alair Homes Victoria to consult on the potential properties and the necessary building process.
Mike was a pleasure to work with right from the start. He made all the necessary arrangements with the realtors, gathered the required documentation on the properties and made sure he was familiar with the lots before we viewed them.
He took the time to walk the forested lots, and discussed potential benefits and downfalls to each of them to ensure nothing would surprise us. Mike answered all my questions thoroughly and was willing to work with us through the entire design and construction phase customizing our vision of the new lot.
Thank you for your professionalism and knowledge in making the process easy and informative. After getting to know Mike and his company, I would highly recommend Alair Homes for the construction of your next project regardless of its size…
I hired Alair Homes to renovate my condo and was very pleased with the results. I was kept aware of all expenses as they happened, I had total input on decisions of colours, style, materials used and was involved in all the steps. There was a small delay with the countertop, due to the shop machinery (not Alair’s fault) and the snow. My own contractor, Victor, always kept in touch by text, phone or email. I love the final product!
Mike and his team were outstanding. Price point was good and the work was performed to excellent standards. We love our new living space and will definitely call on Mike again for any other renovation projects.
Completely disorganized. Multiple mistakes and redoes that we are expected to pay for.
Terrible service and no attempt to mitigate our concerns. Would never use them again.
Sorry to hear you had a bad experience. I would like to let you know that Alair Homes Victoria is under new ownership and if there is anything we can do to make things right, we will do so at no cost to you.
Please contact me if you would like to meet or discuss your project details.
I hope to hear from you.
We just moved into our new home, and are very satisfied with the quality of the workmanship. I visited the worksite on a daily basis during construction. I found the subcontractors professional, well experienced in building custom homes. Any concerns or questions were dealt with by management in a prompt, professional manner.On the financial side, given the size of the project I am very comfortable with the results. I found the co-construct program to be very useful and informative as it provided a daily status report on the project.
I have provided letters of recomendation to two couples looking for a contractor. I would not hesitate to provide additional recomendations.
Alair Renovations completed a two bedroom basement suite renovation for my wife and I on time and on budget. The staff were courteous and didn't mind all the changes my wife made. I would highly recommend Alair Renovations for their ability to communicate effectively and be proactive in the challenges that are inherit in the world of renovations.
My family used Alair Homes to build us a new family home. After sitting down with Blair and Ken, and looking at the numbers, we decided to build our dream home. We were kept in constant contact throughout the build and the team at Alair Homes always took care of any little problems we had. I would have no problem referring Alair Homes to anyone!
Alair Homes Victoria has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 8 |
Approved | 1 | 8 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.4/5 | 4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2002 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Creating your home begins with our 100% transparent discovery and design process. Based on your guidance we draw up plans, create 3D models, and secure fixed-price quotes; we want you to stop imagining that home and start seeing it. From design to construction you have total control and insight.
We provide clients with valuable insight. As your construction expert we will advise you on the most sound and cost effective solutions that will bring your project in on budget, on time and of the highest quality possible. We hope to have the opportunity to meet with you soon and share our passion!
From design and permits to pluming changes, electrical or structural work, we do it all with professional courtesy and cost savings. Plus, with our impressive buying power we are able to pass our savings on to you, keeping your project cost affordable without sacrificing quality! Free quotes!
We have experience renovating and building hundreds of bathrooms, from complete teardown and custom builds to updating old bathrooms to have the latest necessities. We keep all of our construction sites clean and orderly so that you never have to worry about dirt or debris spreading to your home.
Alair provides renovation service to wood frame commercial buildings. design, permits, structural changes, plumbing, electrical, finishing and flooring. Call today for complimentary budget.
Garage Construction, Home Restoration, Home Additions, Interior Design, Kitchen Renovations
Growing communities in Greater Victoria like Colwood and Saanich have many residents in new living situations such as an expanding family, relocating for retirement, or attending college or university away from home. Alair Victoria's team customizes homes to meet those specific needs, and enhance lifestyle with often simple and practical concepts applied to a construction design. As the population grows, as does the need for newly developed housing, where Alair's custom home and multi-family project development teams are there to service private owners and investors alike.
Our ability to offer high-quality renovations and custom builds for less is due to our national network of Alair partners sharing volume discounts from materials suppliers, and the incredible local trade relationships we have developed through years in the home construction field. We pass our buying power on to the consumer, and this allows us to use the finest materials and workmanship on every project at market-competitive rates.
At Alair Victoria, we believe that no job is too big or too small for the highest level of attention and our assurance of unparalleled client satisfaction. Some of our successful projects have included full interior and exterior remodels, adding outdoor living spaces, completing spa-like bathroom renovations and creating designer kitchens worthy of the finest chefs.
If you are considering a custom home, renovation to create a better space for your family, or an investment project, give us a call to learn more about our award winning design and construction processes today.
Main contact(s) | Victor Reynolds |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Pacific 2-5-10 New Home Warranty |
Accepts credit cards | No |
Year established | 2002 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.