I contacted Alf's Roofing to give us an estimate to replace the shingles on our home. The estimator was out in two days to inspect the roof and discuss the different shingles that were available. We received the estimate within the week and the price quoted was very competitive with the other estimates so we gave them the job. The roof was replaced in one day and the cleanup was excellent. Thanks to Brian and his crew to explain in detail the process and take the extra time to make sure everything was done right. We will certainly call Alf's again when we need a roof.
Thanks for your review Peter. It was a pleasure working for you!
Excellent customer service. Received the quote within a few days and samples were brought to my home! Roof was done in one day and everything was left very tidy.
We really appreciate you taking the time for a review!
Alf's Roofing LTD has refused to honor a warranty they used to get our business and are now telling us to go the supplier for a "prorated settlement". They also claim because the roof is 18 years old that it is old and they did not know it would not last when they offerred the 20 year warranty. Well isn't that the point of warranty? If a product or service does not last should not the company honor the warrenty.
So as can be seen by Alf's rebuttal they have no intention of honoring a warranty. For one thing a roof installed in 1998 is 18 years old not 19 years old. The other thing is the warrenty said 20 years, not 18 years. Of course we were satisfied when they were first put in as we thought they would last 20 years as promised. Fast forward to now they did not last 20 years.
Hi Gale, I see we did your roof in 1998 with 20 year shingles and you were very happy with our service then. As we tried to explain to you the shingles will not look brand new after almost 19 years. As they are at the very end of their life span you will need a new roof in the next few years. This is normal wear and tear and not a warranty issue.
If you feel there is a manufacturer defect please contact the shingle manufacturer directly. Please note all manufacturer warranties are prorated.
Pleasant surprises! Our house sprung five small leaks during the first storm of this summer. I looked at the various roofers available and chose Alf's. A pleasant young man was there to give us a surprisingly low quote (we were expecting more than double from what we'd been told). His quote was confirmed. A date was set to begin, but when I asked how I could do a "stop gap" application on the roof edge to keep water out, Jennifer graciously moved up our installation date by 10 days. The crew of three worked 11 hours to get the job done. I watched and noted they didn't clean off the whole roof at one time so that they would be caught in the rain. Very well satisfied with the whole experience.
Alf's Roofing Ltd. has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1978|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Jennifer Weimann|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Limited Partnership|
|Licensing information:||Contact Alf's Roofing Ltd. to request licensing info.|
|Insurance information:||Contact Alf's Roofing Ltd. to request insurance details.|
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