Why Alliance Van Lines is right for you? Alliance Van Lines is committed to providing relocation services built on trust and integrity. We know that your move is unique to you. As a professional household carrier, our customized approach to relocating your belongings is crafter to meet your unique needs. Alliance Van Lines team being one of th read more...
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I only had boxes to move and over half of them arrived crushed, items broken and a fireplace mantle arrived in 3 pieces. It took over a month to receive my belongings. I also had my vehicle shipped through their contracted vehicle movers, who were great, however Alliance did not relay vital pick up and delivery information to them. The people who picked up my things in Barrie lacked customer service skills as did their affiliated delivery people in Edmonton. The driver was nice but the young guys offloading were very unprofessional. Thankfully I don't have another move planned, ever, but if I ever change my mind, I certainly will NOT use Alliance. BEWARE.
1 month late in delivering our furniture and house contents, 98% of all the NEW cardboard boxes severely damaged with broken dishes and vases inside them. 2 new flat screen tvs wrapped but yet broken, 2 ottomans, damaged beyond any use, guitar amp missing, stainless garbage can severely dented, coffee and end tables dented, chipped and scratched, washing machine, scratched and severely dented, air conditioner electric panel, broken and tapped to hide the damage. Make up table beyond broken, it was SMASHED! Everything had some amount of damage, clearly these people do not care about your furniture, home contents or personal treasures and memories. Im getting sick to my stomach again just sharing this experience!! Do yourself a favor pay a few bucks more and STAY AWAY from these incompetent moving company, use anyone else!!!
Here is a realistic review from a person actually having to deal with this GOD AWFUL company.
First and foremost STAY AWAY. DO NOT ALLOW THEM TO COME ANYWHERE NEAR YOUR HOME.
They will give you a quote that seems pretty reasonable and lower than the other companies (do not listen to them and pay a few hundred more to go with someone else)
Once you agree to choose them (big mistake) they will start off askijg for an $800 deductible. Then they will tell you it will be $0.50 a lb afterwards but they will weigh it once it gets to their warehouse and you'll pay the remainder when it gets to your final destination.
Their quote for a 1 bedroom apartment will be around $1500. What they won't tell you is that there is a minimum weight they will charge you, so if you have less youre still paying out the ass for their service as they will only change the price IF you have a heavier load and they can get away with charging you more.
They will show up, act like they care about your belongings and pretend they will handle with care but what they will really do is throw your belongings around and in my case possible step on some things. They will pick up another load and throw that in there completely destroying everything you own.
They will tell you it will take 3 weeks to get to the final destination, that will be a lie, you will have nothing for over a month. Then when they finally arrive items will be broken and lost and they will just tell you it can be fixed and leave.
When you check everything and tell them how much they damaged you will fill out a form, it will take 12 weeks for then to even respond and after another phonecall you'll receive an email stating that although they destroyed almost $400 worth of items they will reimburse you $50. So not only did you spend $2300 to have this company move you from 1 province to another you're now spending the money to replace the missing and damaged items and they are getting away with being disrespectful and destroying property for $50.
How this company is even still in business is beyond me. They are rude and careless and obviously do not understand the concept of customer service nor care about you or your belongings as they treat everything like it is worthless.
Seriously, go with ANYONE ELSE. These guys are garbage.
Alliance Van Lines Inc. has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2007|
|Member of TrustedPros Since||2017|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Why Alliance Van Lines is right for you?
Alliance Van Lines is committed to providing relocation services built on trust and integrity. We know that your move is unique to you. As a professional household carrier, our customized approach to relocating your belongings is crafter to meet your unique needs.
Alliance Van Lines team being one of the largest carriers in North America will work with your needs and plans to ensure a smooth transition. Our relocation specialists are trained to treat all relocations with care, response and attention that they deserve.
At Alliance Van Lines we offer each and every relocation a customized approach:
o Professional courteous and caring relocation specialist
o Courteous, caring and professional crew
o Exceptional Customer Service
o A written quote and moving reservation
o Protection of your household goods
o Open communication during your moving process
o A dedicated relocation specialist
When choosing Alliance Van Lines - your satisfaction is our goal. You can expect only higher standards and personal approach from one of the top moving companies in North America. Simply give us a call, and we will guide you through your move.
|Main contact(s)||Ivy Wright|
|Listed with TrustedPros since:||2017|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Contact Alliance Van Lines Inc. to request licensing info.|
|Insurance information||Contact Alliance Van Lines Inc. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.