This company is poison.They installed windows with an incorrect configuration and promised to replace them but continued to ignore me for months on end. It was only when I filed a complaint with the BBB they they promised in writing to replace my windows. That never happened. Finally, I received a call from an owner, Mickey, who insisted I withdraw my complaint and then he would replace my windows. I said I would withdraw my complaint immediately after he replaced my windows. Mickey replied with an arrogance that astounded me and told me I should withdraw my complaint immediately because he wasn't going to do anything and if I didn't like it I could sue him. Which I probably will. In the meantime the BBB has advised me they have recommended to their board of directors that this company's BBB membership be suspended until they respond to my complaint. This company from the owners on down hasn't a clue about customer service.
Aloplast claims to manufacture windows and doors however the sticker on the casement window they installed says Ligor Ltd. Maybe they are affiliated? I really don't know. Aloplast is not a SAWDAC member. They did quick a neat job of installing a casement bathroom window (nice frosting too) and an insulated steel side door with sliding window. It was installed brick to brick so as not to lose door width. The installer was clean and meticulous in the installation. Nice capping and caulking job. Existing interior window frame in bathroom was untouched by the installation - just as I requested Overall I was happy with the price and the job. The casement window was not low-e or argon filled.
Aloplast Duke Windows and Doors and Renovation has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in North York and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2|
|Member of TrustedPros Since||2008|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Dube Weig , Mickey|
|Alternate Phone Numbers:||888-881-7774,|
|Affiliations:||Ultimate Canada Group Renovations (Rated 3.6 / 5)|
|Listed with TrustedPros since:||2008|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Contact Aloplast Duke Windows and Doors and Renovation to request licensing info.|
|Insurance Information:||Contact Aloplast Duke Windows and Doors and Renovation to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.