AnTa Plumbing Inc is a locally owned specialty construction company, specializing in solving plumbing and drainage problems, undertaking all aspects of drainage and water supply works for the domestic, commercial and industrial markets. Trenchless Technology are available for our customers to save landscaping and money to upgrade water supply l read more...
Anta Plumbing Inc. began operations in 2003 and has received 11 reviews for an overall customer rating of 4.3. The average rating for businesses providing similar services in the Toronto area is 4.5. Write a review
4.3
4.5
4.4
4.2
4.3
4.3
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4.7
I had a slow leak in the watermain since I moved to my new house. The challenge is, the watermain is over 100 meters (one hundred METERS) long. Rresponses I got were either to use torpedoes (given the distance, about 6 torpedoes), or find someone to excavate the tranche. Torpedoes were quoted at 24K, the lowest excavation quote came at 15K.
Anta use a different technology: horizontal drilling. I spoke to Tanya, who was very professional in her responses to my questions about the service. The initial quote was 4.5K for the full watermain replacement; I pointed out that we have hard soil with lots of rocks, yet Tanya responded that the company does lots of jobs in Georgetown. Tanya also provided an alternative of finding exact leak spot to replace a piece of pipe, about half price of full replacement. Given other alternative quotes, I decided to go on with the full watermain replacement.
The job was scheduled for Friday, August 3, 2018. The first surprise was on the day before - I got a call around lunch time confirming the day, and in the evening that day, I noticed some movements around my neighbours - apparently Anta guys brought some equipment to unload. To give guys a justice, there was a call I missed around 3pm. Another surprise was when the master driller, Slava, looked at the spot and figured out the job is more challenging when initially estimated, so the price raised to 10800+HST, to the total of 12204. I anticipated that the price will rise (aftermath: 4500 is the price for the job in perfect conditions - pure soil, no rocks / tree roots), although hoped for a smaller rise... anyway I agreed, still the price seemed reasonable versus other options.
On Friday, guys showed up on time (around 8:30am). The drilling began, to reveal that the job IS a challenge: hard clay soil with lots of rocks big enough to prevent the machine from easy drilling. Slava got stuck several times, every time pulling the drill back and starting it all other again. At the end of a day, he drilled up to about 8 meters from the house. The job was to be continued on Tuesday, August 7.
The guys showed up on time around 8 am. They planned to pass the last 8 m by torpedo, yet hard soil full of rock proved it difficult. After a full day of hard work, guys were able to drill between the shut-off and the house (it is another 20 m from shut-off to the T-connection), and to put temporary water connection to restore water supply to the house. Slava estimated they will be back in about 2-3 weeks to complete the job.
On Thursday, August 9, temporary connection fell off, and water was fountaining in my basement. The good: water was draining out of the basement through the existing drain (minimum damage); I was able to reach to Anta plumbing, and Slava call me back in 15 minutes, instructed me how to shut off the water supply, and promised to come in about 2 hours from another job they were wrapping up at the moment. He was up to his word, found out that the connection part is likely to have manufacturer's defect, tightened the connection, and promised to replace the faulty parts once they are back to complete the job.
On Friday I got a call that the guys are able to come on Saturday, August 11, to complete the job. Long story short, on Saturday, guys showed up around 8am, and by 8pm, completed all the drilling and connections.
Overall, I am highly impressed with the professionalism and quality of the work done. Thank you, Slava, Vitaly, Andrey, Sergey, and Anatoly. I unequivocally recommend Anta Plumbing for any horizontal drilling work, and will certainly give them a call when I have another project that requires horizontal drilling.
I took one star off for the budget (I would really appreciate someone to come by in advance, for an accurate estimate).
I took one star off for cleanliness: guys did an amazing job cleaning in the basement, and levelling excavated areas, but please: do not bury cigarette butts, put them into ashtrays!
5
We had an excellent experience with Anta Plumbing. We ran out of hot water because one of our water heaters broke. As a hair salon, that is an extremely emergent situation. Anta Plumbing solved our problem quickly and promptly. The gentleman who was sent to us was polite and got the job done. We highly recommend Anta Plumbing and would use them again.
Thank you James! We try to react on calls like yours as fast as we possible can. You are in a service business and quality of your work is 99% of your success this days. Thank you for your time and appreciate your feedback! We wish you great year ahead, and million great customers! Anta Team with care
5
Igor the technician arrived when promised, he promptly introduced himself and gave me the price and details as soon as he diagnosed the problem. He was very polite and very good, he tackled the job right away and was very thorough. I would highly recommend Anta Plumbing!
Thank you Jane! We always happy to see feedback and work on our weak points to make service better in a future, it helps us to find the problems and award plumbers on a meetings to make them happy and proud. Appreciate your time and wish you great upcoming Holiday season, Anta Team with warm wishes.
5
I have used other plumbers in the past some were expensive and others did not know what they were doing. I have to say that I would use this company again if need be because they show up on time, they were cost efficient and professional.
Thank you Mary! It is very important to us have a feedback opinion to keep the best plumbers and keep the same routine - training, training, training! We believe only qualification can make the job more efficient and reliable. We send plumbers to upgrade classes, conferences, new technology seminars. Office dispatchers are not just a students on a summer breaks but trained dispatchers who 've been on a job site and touch the pipes, saw serious repairs and re-build to have better understanding of plumbing and drain system to help customers over the phone better and assign right plumbers to the jobs.
Thank you for your review and we hope your plumbing will be in a great shape for many years! Anta Team with care!
5
A few days back we noticed that we had water seeping into our basement all around. We tried to call a few plumbers and had one company come in, I wont point any fingers, but our problem was still not fixed. Obviously we wanted this fixed and our friend recommended Anta. We called Anta and they sent us Yuriy very fast. We were pleased with Yuriy's estimate for us, he came on time and used a camera to check all of our storm and sanitation pipes. He eventually discovered the storm line was not connected to anything and was just leaking into our basement. Anta sent a crew the next day and they quickly excavated the connection point and re-connected the line. We no longer have any leaking! Thanks Anta. I highly recommend these guys for any plumbing or drain needs, they were very clean, friendly and efficient. We will definitely be recommending them to our friends and family.
Thank you Leslie! Most of the customers call to our office with thank you feedback, and we are very happy to assist each and every person. BUT! We are so much appreciated when customers have time to share their experience online, this days Internet makes huge selection, a lot of bad reviews can kill workers and leave them with no job and most of the time it will be not fair company reputation. Most of the happy customers and it is normal this way just tell us thank you when we leave. We know that w' ve done great performance, but another customers will never find this feedback. We saw a lot of fake reviews on Google or another web sites, at this moment we stays on a position to provide great service, great workmanship, train and upgrade technicians with no additional pressure to customers to run to the computers and write the review. It is very interesting statistic collected for many years - most of our clients share by mouth to their friends and colleges. I want to thank you for your review because it makes us to choose great plumbers and let poor plumbers to go. Quality is everything today!
1
After sending a licensed plumber to estimate the work, the next day they sent two "drain technicians" to do the work.
They passed themselves off as plumbers and it wasn't until all was said and done i managed to get that info out of them. To make matters worse, they billed me as if they were union plumbers.
LOOK AT INDIVIDUAL LICENSES you wouldn't pay for a Ferrari and accept a ford would you?
Thank you for your review! All our work is under plumbing license, we have inspectors on a sites. I think the reason for that review that the price is the issue. Most of the customers collect couple estimates and choose the price they can afford and also workmanship they will accept. Out plumbing license is T94-4304188. We appreciate any fair review but we will probably ask you to be fair for plumbers who work 24/7 even when it is "-42C" outside. We know that everybody think that UNION plumbers are really great and getting "big bucks". We don't hire them because those plumbers most of them are not able to service not you not your family, not your friends. They have limited training for unique section of plumbing industry. For the last couple years we had to fire 5 unionized plumbers for bad performance and not professional workmanship, for poor knowledge. Unionized plumber will not be able to fix your drain problems, most of them don't know what is the camera CCTV is for. Nothing bad about union, but different fields. We have absolutely the best technicians in a city, they can do the projects that nobody will be able to make it. To read review like this is very painful. No one word about the job, just price! Make sure that any project you run take couple quotes, choose the cheapest and you will see the difference.
5
My tenants were having an issue with a shower handle that was loose. I called Anta Plumbing and Alex showed up early the next day. It took him 5 minutes to diagnose the problem and. He said he would go find a replacement part and schedule with my tenant for another time to come back to install it. He called me after about an hour to say he found the part for $19, and said he would call my tenant to see if he could get back in the same day to fix the problem. He said it would take him 10 minutes tops. He called me again later to say the job was done and explained that with the warranty he would follow up if there is any issue with the installation. When I received the bill, it was much less than what I thought initially. It is comforting to have a reliable plumber that you can trust. Alex is wonderful to work with.
5
Anta plumbers such as Igor and Andrew were a pleasure to deal with, particularly when dealing with a damaged sewer pipe underground. The conditions of the pipe caused flooding three weeks ago at my house. I was very impressed with Tony 's quick return of my calls, and of his clear assessment of the problem . In terms of money, Anta ranges somewhere in the middle, but I would still choose them because of their great customer service, professional dispatchers and managers. It makes a big difference to feel that you and your problem are very important and everything is under control. They also provided me with rebate forms to apply for city rebate of 3000$, which was helpful for my budget.
Thanks Anta!
-Mr. S.
Thank you Sharma for taking your time and submitting this review on our performance, really appreciate this days any warm reviews, we are all busy working and it is no time to get back and have time to write reviews on a company, just people who didn't find satisfaction trying to get opinion available (even those can contact company directly and get problem solved easily, we are all hard working people and understand that it is difficult to reach specific point of satisfaction to each and every one) When we see such a great reviews, all of us getting even more concentrated and more professional with a positive attitude and it make our days more brighter and warmer even it is -10C outside. Thank you, Sharma, and we wish you all the best in upcoming 2014, to you and your family as well, Anta Team
1.7
In early November I had an issue regarding the heat in my house. After having another company come and say they couldnt do anything i contacted Anta Plumping due to their website advertises free quotes and estimates.
Anta's technician arrived the next day and looked at the issue. Approximately 10 minutes later, he did not touch anything or even turn a knob the technician said the only thing he could do is remove the mixing valve but did not recommend it. He then proceeded to charge $180 plus tax. Even though they have 'free' estimates/quotes he had to charge because it was 'research'.
I placed repeated calls to the office to get a better explanation about what 'research' he did but simply received that he must have done something. The receptionist stated they will contact the technician to get a better explanation. Approximately a week later they return my call and state that the charge is valid as the technician is advising them he did 'research' but they could not explain what.
Definitely will be using this at my job. "Sorry boss, I know it looks like i am sitting here doing nothing, but in fact, i am doing research".
Will definitely not be using this company or recommending them again.
I still have not received an answer as to what the difference between 'research' and estimate is.
Hi Mike, thank you for sharing your experience with us. Plumber brought to the office contract you signed and credit card you agreed to pay for the service plumber provided. It says to us that you were happy to find this plumber helpful. We were not aware that later you changed your mind and though that it will be better to ask money back because your problem with tank seems like turn to another source to repair with company you rent it out with.
You question is what is free estimate? Answer - ask me how much is cost to install toilet, I will open the price book and tell you the price with no charge. We are happy to discuss problem with customer and solve them instead of writing not fare complains. On another web site you copy-past the same review 7 times, and one of your mark TIME you put "0" from 5. Just as a proof of quality of your review, appointment was booked from 12 to 1 (in this time frame plumber supposed to get to the house), we have GPS system in a VANs, plumber arrived at 12.01pm I tried to contact you through the different sites, sending you offers to get your money back just to stop putting dirty water to our plumber who is really very professional technician, he arrived on time, he find the problem, tank is rented, he is not allowed to cut and change the parts on it. Thank you for the review, it keeps plumbers tuned up to be aware that customer is always right, even if he is not right :)
Anta Plumbing Inc. has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 13 |
| Approved | 0 | 11 |
| Unverified | 0 | 1 |
| Suspicious | 0 | 1 |
| Overall Rating | 4.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2003 |
| Member of TrustedPros Since | 2007 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Sewer pipes relocation, sewer pipe installation (brand new construction with connection to the City side). Lining existing pipe to avoid excavation or in a tree protection zone, pipe bursting TRENCHLESS method for existing building.
Plumbing services - toilet, faucet, bathtub, taps, sinks, lavatory sinks, new installation, and repair. New building plumbing for inspection, existing plumbing re-locations.
Drain pipes replacement, drain pipe relocation, drain pipe re-LINING, water main pipe installation, repair, and replacement. Connection to the City lines, french drain installation. Catch basin installation.
Power washing to catch basins, drain pipes, restaurants, existing and new building as commercial as residential. 3 types of equipment for 1750psi up to 5000psi. Commercial, industrial and residential power washing.
Plumbing rough-in, drain rough-in for condo, townhouse, houses. With inspection, toilet installation, faucet installation, bathtub, taps, shower head, shower sets. Final installation as well.
CCTV - Camera inspections to drain pipes before and after-sale. Video recording drain pipes conditions, plumbing inspections before and after the sale of your house. Written estimates provided on the end of the inspection.
Back Flow Prevenots installation, and test. Any commercial rough-ins, installations as water, storm, drain pipes, any plumbing fixtures.
AnTa Plumbing Inc is a locally owned specialty construction company, specializing in solving plumbing and drainage problems, undertaking all aspects of drainage and water supply works for the domestic, commercial and industrial markets. Trenchless Technology are available for our customers to save landscaping and money to upgrade water supply line and repair existing sewer system. Our company is licensed by City of Toronto to apply for Drain Grant Application (Green Program, Rebate).
Emergency service 24/7, Camera Inspection is free with any drain project. Get our Technician for consultation for FREE.
AnTa Plumbing Inc. is proud member of Better Business Bureau, 5% of our profit we send to Donations to keep our city healthy, clean and help save our community for our next generation.
| Main contact(s) | Tony Syvak |
| Alternate Phone Numbers | 416-695-2682 |
| Listed with TrustedPros since: | 2007 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | 25 years on sewer installation 10 years on water service 3 years on plumbing installation 1 year on plumbing repair |
| Accepts credit cards | Yes |
| Year established | 2003 |
| Offers financing | No |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Contact Anta Plumbing Inc. to request licensing info. |
| Insurance information | Contact Anta Plumbing Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Anta Plumbing Inc. has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum
