AnTa Plumbing Inc is a locally owned specialty construction company, specializing in solving plumbing and drainage problems, undertaking all aspects of drainage and water supply works for the domestic, commercial and industrial markets. Trenchless Technology are available for our customers to save landscaping and money to upgrade water supply l read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
I had a slow leak in the watermain since I moved to my new house. The challenge is, the watermain is over 100 meters (one hundred METERS) long. Rresponses I got were either to use torpedoes (given the distance, about 6 torpedoes), or find someone to excavate the tranche. Torpedoes were quoted at 24K, the lowest excavation quote came at 15K.
Anta use a different technology: horizontal drilling. I spoke to Tanya, who was very professional in her responses to my questions about the service. The initial quote was 4.5K for the full watermain replacement; I pointed out that we have hard soil with lots of rocks, yet Tanya responded that the company does lots of jobs in Georgetown. Tanya also provided an alternative of finding exact leak spot to replace a piece of pipe, about half price of full replacement. Given other alternative quotes, I decided to go on with the full watermain replacement.
The job was scheduled for Friday, August 3, 2018. The first surprise was on the day before - I got a call around lunch time confirming the day, and in the evening that day, I noticed some movements around my neighbours - apparently Anta guys brought some equipment to unload. To give guys a justice, there was a call I missed around 3pm. Another surprise was when the master driller, Slava, looked at the spot and figured out the job is more challenging when initially estimated, so the price raised to 10800+HST, to the total of 12204. I anticipated that the price will rise (aftermath: 4500 is the price for the job in perfect conditions - pure soil, no rocks / tree roots), although hoped for a smaller rise... anyway I agreed, still the price seemed reasonable versus other options.
On Friday, guys showed up on time (around 8:30am). The drilling began, to reveal that the job IS a challenge: hard clay soil with lots of rocks big enough to prevent the machine from easy drilling. Slava got stuck several times, every time pulling the drill back and starting it all other again. At the end of a day, he drilled up to about 8 meters from the house. The job was to be continued on Tuesday, August 7.
The guys showed up on time around 8 am. They planned to pass the last 8 m by torpedo, yet hard soil full of rock proved it difficult. After a full day of hard work, guys were able to drill between the shut-off and the house (it is another 20 m from shut-off to the T-connection), and to put temporary water connection to restore water supply to the house. Slava estimated they will be back in about 2-3 weeks to complete the job.
On Thursday, August 9, temporary connection fell off, and water was fountaining in my basement. The good: water was draining out of the basement through the existing drain (minimum damage); I was able to reach to Anta plumbing, and Slava call me back in 15 minutes, instructed me how to shut off the water supply, and promised to come in about 2 hours from another job they were wrapping up at the moment. He was up to his word, found out that the connection part is likely to have manufacturer's defect, tightened the connection, and promised to replace the faulty parts once they are back to complete the job.
On Friday I got a call that the guys are able to come on Saturday, August 11, to complete the job. Long story short, on Saturday, guys showed up around 8am, and by 8pm, completed all the drilling and connections.
Overall, I am highly impressed with the professionalism and quality of the work done. Thank you, Slava, Vitaly, Andrey, Sergey, and Anatoly. I unequivocally recommend Anta Plumbing for any horizontal drilling work, and will certainly give them a call when I have another project that requires horizontal drilling.
I took one star off for the budget (I would really appreciate someone to come by in advance, for an accurate estimate).
I took one star off for cleanliness: guys did an amazing job cleaning in the basement, and levelling excavated areas, but please: do not bury cigarette butts, put them into ashtrays!
We had an excellent experience with Anta Plumbing. We ran out of hot water because one of our water heaters broke. As a hair salon, that is an extremely emergent situation. Anta Plumbing solved our problem quickly and promptly. The gentleman who was sent to us was polite and got the job done. We highly recommend Anta Plumbing and would use them again.
Thank you James! We try to react on calls like yours as fast as we possible can. You are in a service business and quality of your work is 99% of your success this days. Thank you for your time and appreciate your feedback! We wish you great year ahead, and million great customers! Anta Team with care
Igor the technician arrived when promised, he promptly introduced himself and gave me the price and details as soon as he diagnosed the problem. He was very polite and very good, he tackled the job right away and was very thorough. I would highly recommend Anta Plumbing!
Thank you Jane! We always happy to see feedback and work on our weak points to make service better in a future, it helps us to find the problems and award plumbers on a meetings to make them happy and proud. Appreciate your time and wish you great upcoming Holiday season, Anta Team with warm wishes.
I have used other plumbers in the past some were expensive and others did not know what they were doing. I have to say that I would use this company again if need be because they show up on time, they were cost efficient and professional.
Thank you Mary! It is very important to us have a feedback opinion to keep the best plumbers and keep the same routine - training, training, training! We believe only qualification can make the job more efficient and reliable. We send plumbers to upgrade classes, conferences, new technology seminars. Office dispatchers are not just a students on a summer breaks but trained dispatchers who 've been on a job site and touch the pipes, saw serious repairs and re-build to have better understanding of plumbing and drain system to help customers over the phone better and assign right plumbers to the jobs.
Thank you for your review and we hope your plumbing will be in a great shape for many years! Anta Team with care!
Anta Plumbing Inc. has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2003|
|Member of TrustedPros Since||2007|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
AnTa Plumbing Inc is a locally owned specialty construction company, specializing in solving plumbing and drainage problems, undertaking all aspects of drainage and water supply works for the domestic, commercial and industrial markets. Trenchless Technology are available for our customers to save landscaping and money to upgrade water supply line and repair existing sewer system. Our company is licensed by City of Toronto to apply for Drain Grant Application (Green Program, Rebate).
Emergency service 24/7, Camera Inspection is free with any drain project. Get our Technician for consultation for FREE.
AnTa Plumbing Inc. is proud member of Better Business Bureau, 5% of our profit we send to Donations to keep our city healthy, clean and help save our community for our next generation.
|Main contact(s)||Tony Syvak|
|Alternate Phone Numbers||416-695-2682|
|Listed with TrustedPros since:||2007|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Insurance information||Contact Anta Plumbing Inc. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.