APPFIX Inc. provides you with the following home appliance repair services: • Broken or malfunctioning appliance diagnostics and repair; • Replacement and installation of parts for home appliances; • Correct installation and routine service of new home appliances; • Friendly and professional service that is tailored to your needs! Our insured read more...
Technician Vitaly turned up punctually and at a time arranged out of normal business hours, he is very pleasant and knowledgeable. He disassembled the stove and diagnosed the concern very quickly, explained our options and ordered the required part straight away. Within 48hrs the part was installed and stove again working normally. Very professional, can recommend Vitaly and Appfix without any reservations.
Last week my dishwasher started making very bad noses. I was looking for a reliable technician to come and check it . One of my friends recommended Appfix, after recent good experience with the company .
The technician came on the same day, had very professional approach , detected the problem and proposed a reasonable price , that included warranty .
I'm very satisfied with the service, would definitely recommend them!
Water was dripping from top of my 2 year old GE refrigerator inside.
I called this company and a technician came to my place to diagnose it on October 06, 2015. There's a fee of $79+HST for the service call as it is common for the appliance repair companies.
He opened the panel inside of top freezer and inspected it.
He told me that no parts were needed to be replaced which was good for me.
But he was asking $320.00 + HST to make it sure it drains well and if every parts are working properly with warranty for the future for the same problem.
I thought it was too expensive based on my previous experiences with other companies. $320+HST without any new parts? Really???
But he told me that any company would ask same rate. He also mentioned that he had another service call so he was so fine even though I didn't accept the price.
He was asking too much so I just let him leave. I paid the $79+HST service call fee(I called and tried to talk to a manager about the price but the lady told me she didn't know anything but dispatching calls).
After he left, I melted the frozen draining hole myself and made it sure the water was coming out to the hose at the back of the refrigerator.
Now it is working very well without any water dripping. It took me about 30 minutes to do it. This means he asked more than $320 per hour for his labour. I respect a reasonable larbour for technicians. But I think this is too much. And I was disappointed with his attitude. It felt like "I have another service call to make money so I am fine if you don't accept the rate. At least I make $79+HST anyway for this call".
I cannot recommend this company to any one.
First of all - thank you for your feedback.
Now let us try to explain the situation from the professional point of view.
1) The technician came and did the diagnostics to determine the issue. Nothing was wrong with that stage, as we believe.
2) Based on his professional experience with that type of job and that type of the appliance, he gave you the quote for the repair. He explained you, how he is going to handle the problem, showed you the ice on the drain, pointed to the fact, that most probably no parts are needed. Looks like a honest and professional approach at that stage too.
3) You did not accept the quote. It is certainly your right as a customer, and we respect that. The technician never starts the repair before the customer approves the upcoming charge.
4) Based on our technician explanation, you had enough knowledge to try to fix the problem yourself. We are happy that the fridge works fine now. Just a couple of points for your consideration:
- The frozen drain is the result and not the root of the problem. The technician's service goes far beyond melting the ice or checking the pipe. There could be possible damage that you might expect in the future.
- Hopefully, the problem is resolved and you will not see the leakage. But it may return. That is why we provide warranty for our labour.Happy Thanksgiving.
Appfix Inc has a TrustScore™ of 3.5. The average TrustScore™ for other businesses providing similar services in Innisfil and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2015|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Professional, certified technicians servicing all major home appliances - washer repairs, dryer repairs, dishwasher repairs, refrigerator repairs, stove / range repairs. Responsible and professional service tailored to your needs!
Fast and professional home appliance repairs, competitive prices and responsible work!
APPFIX Inc. provides you with the following home appliance repair services:
Broken or malfunctioning appliance diagnostics and repair;
Replacement and installation of parts for home appliances;
Correct installation and routine service of new home appliances;
Friendly and professional service that is tailored to your needs!
Our insured and Ontario Certified technicians are a united team of open-minded professionals with high ethical and work standards. APPFIX appliance technicians will make sure that you receive the best possible service and you are satisfied with their work.
Our company offers professional and fast response to your call, providing appliance repair in Toronto, Simcoe and Northern GTA region, including Barrie, Orilla, Newmarket and Aurora. With competitive prices and skilful technicians, we are here to help!
|Main Contact(s):||Will Krav|
|Alternate Phone Numbers:||705-805-0105,|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Appfix Inc to request licensing info.|
|Insurance Information:||Contact Appfix Inc to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.