This Guelph area plumber is rated 4.7 from 11 reviews with a TrustScore of 3.4. Services offered include plumbing, water heater installation and water treatment work. Read their reviews, ask about license and insurance information, and request a quote.
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Justin tightened a packing nut that was causing the leak. I could have done it myself if I had known OR he had shown me.
He charged us the minimum 135 dollars for the 6 minutes he was at the house. I understand that there are fixed costs involved but this amount is a bit steep don't you think? Even 20-30 bucks off would be nice!!
We highly recommend Justin and his team for any plumbing solutions. We were impressed with the quality of workmanship as well as they were always on time for appointments. Both technicians were courteous, and explained everything to us in a manner we could easily understand. Honestly is a trait we highly value and this company doesn’t disappoint. Above all their services were very reasonably priced.
We plan to call Arbuckle Plumbing Solutions the next time we need any plumbing services.
I recently had an issue with one of my toilets and had to call a plumber. I have since had another toilet fixed and a kitchen sink. When I noticed that one of the toilet handles was cracked I purchased a new one. As I could get the old one off I contacted Justin. Not only did he replace the cracked handle but he replaced a shower head at no charge. The feeling of knowing these things are fixed and fixed correctly is priceless. If your looking for a friendly, trustworthy and knowledgeable plumber I would highly recommend Arbuckle Plumbing Solutions.
We have used Arbuckle Plumbing six or seven times over the past 6 months to service a residential rental property that was undergoing extensive renovations in Guelph. The owner, Justin, handled the calls himself and was always available to discuss, quote and resolve our various plumbing issues.
All calls or messages that were left for Arbuckle Plumbing were answered within hours, usually faster. Quotes were accurate and provided in a timely manner. All work was handled very professionally.
Justin gives you the date and time that he will arrive and is always right on time for his appointments, which we greatly appreciated.
We found Justin to be honest, reliable, knowledgeable and personable. We would highly recommend Arbuckle Plumbing for your residential needs.
Justin was great. He was organized and professional, and best of all he left the work area neat and tidy. I really appreciated that he took the time to make some suggestions to improve the convenience and usability of the project, he had great ideas and they have worked out very well. I will definitely give Justin a call the next time that I have a plumbing project.
Justin is a nice guy, his Dad is also a handy guy who is great.
Though the project did not go well overall. He wanted payment before it was done. Which I agreed to. He began to leave the job as last priority, only fitting it in early morning or night around his other more important jobs. The job should have been done in one week, but its now the end of week two and the job is not done and there is no sign of Justin or Tip top tilers.
Justin recommended tip top tilers in Guelph. They did a fantastic job on the tiles themselves. However, the rest of the place was left fairly messy. They also poured concrete and grout after being asked not to down the drain in the laundry tub, clogging it up. The tiler denied doing it, though, it was obvious they did with all the concrete in the tub, and the hours I spent trying to clean it out and unclog it, to no avail. This left my family with no laundry going forward and a mess to deal with before the holidays.
The tilers never came back to finish their work around the toilet and wanted an extra $200 to finish the trim, after they got paid.
Justin refused to help unclog the laundry tub unless paid for a second job after I paid him a large/ agreed upon amount.
As it stands Justin still has not put all the pieces on the trim kit in the bath. The drywall is left uncompleted, as he left it for his Dad, who is now out of the country.
He caused me a lot of stress before work the one day, as he insisted on texting back and forth re why he is refusing to help resolve the work needed to be done. He refused to call me to sort it out. His interaction was very impersonal and disappointing in the end.
His rate was better than others, though the spout was put on crooked and when I mentioned it he just blamed me for being unhappy with his work, never offering to come and correct the issue.
If you need a small issue done quick, this is your man.
If you need a qualified person repsonible for a project, you better call someone else.
Our cleaning service called us as they were leaving our house to say the kitchen sink was leaking under sink and flooding the cabinet. I contacted Justin at TriCity Plumbing Solutions in the car on my way home. It was already close to 5:00 PM but he said to call him when I was home and he would come over if I needed him too. After I saw the flow of water I called Justin back to say that it was indeed a steady flow and couldn't wait. Even though it was late in the day, he came right over and checked the piping under the sink. While it turned out to be a very simple fix, the speed and professionalism displayed by Justin made the experience a very positive one. There was no attempt to drive the price up or imply we needed to replace things. He simply fixed it well, fixed it fast and very courteously took payment and sent an receipt on the spot. I hope I don't need a plumber for a while but if I do I know who I'll call.
Arbuckle Plumbing Solutions has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Guelph and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 11 |
Approved | 0 | 11 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2015 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Guelph area plumber is rated 4.7 from 11 reviews with a TrustScore of 3.4. Services offered include plumbing, water heater installation and water treatment work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Justin Arbuckle |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | one year parts and labour |
Accepts credit cards | Yes |
Year established | 2015 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Arbuckle Plumbing Solutions to request licensing info. |
Insurance information | Contact Arbuckle Plumbing Solutions to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Arbuckle Plumbing Solutions has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum