Armour Van Lines prides itself in outstanding and exceptional customer service as a part of our ongoing commitment to our customers. Our experienced professionals, and highly trained personnel will be there for you throughout every step of the move, assisting you with your every need. We are dedicated to help you during your pre-move plan stages i read more...
I an the husband of Linda. We finally got our stuff boxes and bins all broken. We too believe we were overcharged for the weight. Only furniture we had was a microwave, TV and a cat tree rest was boxes and bins which only one or two were heavy. They said our weight was 2500 lbs no way as I said no furniture cause we wanted to pay very little so we got rid of it. Our TV is broken we had it wrapped tightly in a TV box and a whole box of dishes broken I had wrapped with bubble wrap and towels. Never use this company they rip you off.
Worst move ever!! Lily very nice and professional to begin with, very sympathetic when everything ...and I mean everything goes wrong then offers $86 dollars for lost and damaged belongings.
Movers showed up 4 hours late, but before they came they called at 22:30 hours and asked me to make phone calls to get movers to help. They were quite distressed that I had no one to call. (If I knew movers what would I need them for? They then came in a smaller truck, I had stated I had a 4 bedroom house to move, they emptied their truck into the street, moved my belongings onto the front grass, and into the back yard while I ran round and tagged every box as they didn't have time. They then stated I needed to pay for plastic coverings for all my furniture as the company wouldn't take fabric furniture unless it was wrapped in plastic - then they didn't use the wrap and when the furniture was returned to me damaged and filthy, Lily stated dirty wasn't covered - no compensation for that. Happy to supply pictures of damages, written responses, and all correspondence from this company.
Almost all furniture was damaged, and when they offered 86.00 as compensation for thousands of dollars of damage due to their negligence, Lily won't come to the phone while her assistant laughs. They did not supply the weigh bill as requested as I was surprised that the weight was so heavy. Although not an expert when I asked for a quote on 4 bedroom house, they sent quote based on 4000 lbs, I upped the quote to 6000 lbs and it came in over 10000 lbs. They also tried to give me the barbecue that ripped the sectional couch, a 42 inch tv that belonged to someone else, and 2 boxes that were someone else's property. No wonder they didn't 'find' my missing property.
My stuff was picked up in Edmonton, june 25. the date on my reservation sheet said it would be leaving Edmonton june 30th and will arrive july 5th never happened. It is now july 28th, still don't have my stuff. I had to buy a bed and a tv and a few extras because my stuff hasn't been delivered. They can't keep their word. Now when we are phoning they said delivery isn't guaranteed, well according to my reservation sheet I had a guarantee. On top of that on the day they picked our stuff they were 3 hours late.
This is by far the worse experience I had. Lily the general manager is very helpful with my whole move but the experience of moving is by far the worse. Firstly, the moving company in Edmonton charged me for wrapping my tv with boxes when that was suppose to be included. Secondly, nothing I mean NOTHING not even my tv was wrapped in blankets when I was told it would be. Thirdly, they told me it would take 5 to 10 business day for my items to arrive and it was late so I had to stay in a hotel longer then I expected. When I got my items some stuff was broken, indented, chipped, cracked and unusable. So I paid for items to be shipped that I'm not able to use. As of right now I am dealing with the claim which will take 4 to 6 weeks to process.
Armour Van Lines has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in North York and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2007|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Armour Van Lines prides itself in outstanding and exceptional customer service as a part of our ongoing commitment to our customers. Our experienced professionals, and highly trained personnel will be there for you throughout every step of the move, assisting you with your every need.
We are dedicated to help you during your pre-move plan stages in selecting the services that you need until the last box arrives gets offloaded at destination. Armour Van Lines professionals will interact with you throughout every step of your move.
QUALITY AND SERVICE AT AFFORDABLE RATE
Armour Van Lines allows you to be in control of your move. This will help save you money during your relocation by eliminating those services that you don't need and don't have to pay for.
ARMOUR VAN LINES HOUSEHOLD GOODS AND SERVICES INCLUDE:
Full Loading and offloading Services
Packing services, full service, fragile or do-it-yourself, unpacking services
Custom crating service
Storage Services at all major locations
Disassembly and assembly at destination
Vehicle transportation services
Re-delivery services from major storage facilities to your new destination
And many more
|Main Contact(s):||Lily Goldberg|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Armour Van Lines to request licensing info.|
|Insurance Information:||Contact Armour Van Lines to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.