One of the main factors of a successful renovation is finding the right Home Contractor for the job; Artistic Stone is your renovation specialist. Let us help you to turn your renovation dream into reality. Since 1995, Artistic Stone has been committed to offering our customers expertise in renovation and home improvement projects from initial concept t read more...
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Biggest mistake of my life hiring this guy! 8 day renovation of a 5x7 bathroom took months. He doesn't have a clue what he's doing, hire people he doesn't know off the internet to do work for him. Had to have a plumber because he didn't do plumbing right, said plumber ruined a brand new tub, letting hot solider drop in the acrylic never used tub. Stone stopped above the tub edge, never chalked it, so first shower water runs down into the walls. He didn't put the porcelain for in costing more money for new tiles. Actually called my husband at work and cried on the phone. He had the most inventive lies every time he walked through the door. Run far from this guy, $10,000.00 renovation that we've had to redo.
We hired Shaun Watkins last December 2014 to renovate our house. In the contract, he was supposed to begin the renovation mid-December ad finish it at the end of January 2015.
We have paid him in advance with cheques (preferred being paid cash). Mid-March, he removed all his tools from the site and refused to complete the work. The following weeks, we received some texts from his phone telling us that he will send an employee to finish the tiling in the main bathroom, because it was under warranty... nothing has been done so far despite several requests from us.
He knew that we needed to list our property for sale as soon the renovations were completed. It appears that important information was not taken seriously by him.
Furthermore, we asked him to give back our house key, no answer from him. We needed to hire another contractor to finish and repair the work not done properly (walls in the shower not straight, cracks, no caulking, holes). The new contractor has to do a hole in the kitchen wall to add copper pipes to fix the plumbing.
During the renovation, he did not send us up-dates for the work done. He always ask for more cheques and was very fast to cash them. He always had good excuses for not showing up and most of the time worked only in the week-ends. We saw more his children on the site than his employees.
We have already filled complaints to Ministry of Government and Consumer Services and to Better Business Bureau. We do not recommend this contractor to anyone considering the dishonesty and the poor quality job he done.
Shawn is dishonest and left me with an unfinished staircase he was not qualified to do. His contract stated seven to ten business days it had been over for months he left me with a mess and unfinished stairs and steel exposed on my walls where he did damage he refuses to fix. He would scream at me on the phone and I took three days off work to accomodate him and he never showed up. He only took cask ss a payment he was paid in full and did not come back. The person above must be his friend as this is a contractor you need to avoid. His stainer spilled stain all over my rug and he did not replace it.
Had the entire foundation of my home redone as there were two locations leaking water into the basement. Shaun came across as helpful and knowledgeable, and made a good case for getting the work. The project was finished before winter, and we noticed that there was a a section near the one area that as needing repair that was collapsing inward. It took us until this summer (July 2015) to get in and attempt to repair the work he did in August 2014. When the area was dug out, it was discovered that Shaun lied about having completed a section of work. He actually made the problem worse! He dig out the section that needed repair, then didn't waterproof or coat it, and has still not been buy to fix it. We paid him to do this work, he said it was done, lied, and then tried to cover it up. He then also tried tog et more money from us to do another repair as opposed to completing the first one. Having extreme issues with him and his communication now too. He dug up the yard again (which was how we discovered his previous lie) and has now vanished, and is being evasive with contact. If he doesn't get the job done soon, we will be reporting him to the Better Business Bureau and other appropriate authorities.
Artistic Stone has a TrustScore™ of 1.4. The average TrustScore™ for other businesses providing similar services in Newmarket and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||1|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1995|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
At Artistic Stone, we understand that what makes a great Kitchen is attention to detail and quality craftsmanship. A fine Kitchen Remodel instantly raises the value of your home, provides you with a more effective, useable cooking space, and makes you the envy of all. Call today for a free quote!
Artistic Stone will work with you to create a bathroom that boasts fabulous style and function. We will listen to your ideas, consult with you on best options, and deliver your dream bathroom oasis. Our commitment is the delivery of quality service that exceeds expectations! Call us today!
Artistic Stone has received complaints from their suppliers and/or creditors
Complaint: On 2015-02-05, Artistic Stone purchased a TrustedPros Premium membership. In conjunction with the foregoing, Artistic Stone agreed to pay a set membership fee. Artistic Stone has failed to pay such membership fee and has not, to date, rectified such failure.
One of the main factors of a successful renovation is finding the right Home Contractor for the job; Artistic Stone is your renovation specialist. Let us help you to turn your renovation dream into reality. Since 1995, Artistic Stone has been committed to offering our customers expertise in renovation and home improvement projects from initial concept to project completion. We believe that our continued growth and success is due to our commitment to quality workmanship and the delivery of World Class Customer Service.
The experienced team at Artistic Stone has worked with homeowners just like you who have dreamed of rejuvenating or expanding their current space. Whether you are looking to remodel your kitchen or bathroom, add an addition to the existing structure, or Create the perfect backyard BBQ Kitchen; we offer a full range of services that can help you to complete your project.
We encourage you to look around our site and see what we have to offer. We are reliable, reputable and offer our customers quality workmanship at affordable rates - we guarantee it! If you don't see what you are looking for, call us and we will be happy to discuss your needs.
|Main contact(s)||Shaun Watkins|
|Listed with TrustedPros since:||2015|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Contact Artistic Stone to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.