ATD Contractors in Oakville Ontario uses over 20 years of experience to deliver the highest quality home improvements to you and your family. We offer services for the entire home including Custom Home Additions, Kitchen & Main Floor Renovations, New Home Build, Full Basement Renovations, Bathroom Renovations and much more! We also o read more...
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Things started going sideways about half way through our estimated 5 month renovation. To keep this review short I will leave out the lengthy list of troubles and deficiencies and keep my review focused on the 2 guys completely responsible for the money management and dealings that destroyed the company. Once they have their hands on your funds good luck to you! Everything is put back on you as the client, nothing is their fault, funds are mixed with other projects, trades are mid pack at best. Joe is now associated with a home renovation company called ATRIA which operates out of Oakville and Justin has vanished. Do your own due diligence but please please please think twice before handing 1 red cent over to these two.
We hired ATD Contracting based on recommendations from Friends and Family. This was a complete Demo and then a rebuild of Kitchen and Dining Room. The scope of the project was suppose to be ~8 to 10 weeks but was never completed by this contractor. The problems we encountered started on week 2 and are too long to list but a couple of examples are: Removal of Load Bearing walls without the contractor getting proper city permits which resulted in an additional 2K to the project for LVL support beams, Skylight which was improperly installed and leaked 3 times and cost us another 2K to repair our roof which they damaged, holes drilled in ceiling in the wrong place for pot lights, incomplete delivery of kitchen cabinets and finishing pieces, Crown Moulding damaged and never replaced and the list goes on and on. We currently have a law suit in small claims court against the Owner of this business Justin Rubatscher for close to 10K in damages and non delivery of services despite the fact that this company has gone out of business. Throughout this project, Justin tried to claim that we the home owners were to blame for all of the problems but I can assure you, my wife and I had to deal with months of Justin bullying us, making threats several times to halt the project and forced us to pay more money upfront versus our contract agreement and then never completed the job. We ended up terminating their services because they simply would not come back and complete the job. In addition, his co-owner Joe (brother-in-law) was little or no help at all to us. For anyone reading this review I strongly recommend that you post your reviews if you encountered problems dealing with this contractor and would advise not do to business with them should they start up a new company.
After months of delays and reassurances that our reno would begin, we recently learned that ATD is going out of business.
We contacted ATD to begin discussions and scope of work in January 2020. The contractor was paid a deposit in early March 2020. With delays due to Covid19 - We remained patient for several months as communities and families everywhere stayed home to flatten the curve. Once the province of Ontario was cleared to resume work in the May, we had been informed by ATD that our renovation would begin in July.
As of July 31st, we learned that ATD group was stopping operations and if we wanted to continue with our renovations we "could" start with some of the same people but it would not be with the old company name of ATD. More important - our deposit would be lost. This is from the same company that recently finished a close family member's full home renovation and addition. How could ATD go south so quickly? We are VERY upset. No work was done, only design phase discussions and meetings. We have asked for the contact to be rescinded and money returned. This should not be how a consumer is treated after paying a large sum of money for starting a home renovation.
After interviewing several contractors to complete our whole home renovation we decided to go with ATD. My initial interview to decide if we would hire ATD was with Brad Greenlee, through my conversation with Brad I knew he was extremely knowledgeable in the area of permits, drawings and code requirements. As our conversation continued Valerie Cochrane and Joe Aragona joined our conversation, the more we spoke the more I knew I had met the right group to do our renovations. Brad, Valerie and Joe were extremely polite, professional and realistic.
When the time came to start the project (an original back split home built in 1959) I met more of the ATD crew and we were never disappointed. At the job site I met with Justin Rubatscher and the crew many times to keep us updated on the progress, Justin under promised and over delivered! The team at ATD clearly knows what they are doing and are experts! We are extremely happy we decided to go with ATD, we are still amazed by the timeline, quality and design.
Valerie was our designer and she developed an incredible design for us, what we originally had in mind was not what we went for because of Valerie’s expertise. Valerie made everything realistic giving us the most beautiful kitchen, bathroom and extreme details throughout the house. We are very thankful for having her as our designer, she is extremely polite, friendly, professional and responsive.
Brad completed all our drawings and permits in an extremely timely fashion. In the drawings he captured every little detail to ensure that we did not waste any time going back and forth with the City of Mississauga, any minor issues we had he dealt with them immediately and kept us up to date. His easy going approach and professionalism makes him very pleasant to deal with.
Joe and Justin kept everything on track, we gave them a timeline and they met our requests. Having dealt with contractors in the past this was very rare, not a day went by where I was not updated on the status of the project, they made us feel like we were their only clients. This was greatly appreciate because we did not have to reach out to them, instead they reached out to us. When I did have questions for them they were very responsive.
Overall, hiring ATD was the best decision we made because they kept their promise and did not disappoint. They truly pay Attention To Detail! Months after moving in we are still amazed by the work they did and the details in our home!
To all the other ATD crew that worked tirelessly we would like to thank you for your hard work and keeping up with the timeline of the project. You guys are amazing!
Absolutely fantastic service and finished work product for our full-house reno. From the very beginning, Joe (co-owner) and Valerie (primary designer) were amazing to work with. We were very nervous taking on such a large and expensive project, but we went with our instinct and we picked the team we thought cared the most, was the most responsive and had the most creative ideas within our budget. Valerie's design ideas were stunning and she worked very closely with my wife to come up with a beautiful design for our new kitchen and washrooms and I worked closely with Joe to make sure that we could find a way to do it without blowing the budget. We moved out of our house for 8 weeks, so we held them to a very tight schedule and they finished the whole project on time and completely on budget (literally down to the cent).
I also can't say enough good things about Justin and his delivery team, including Paul and Matt. On more than a few occasions, they came over on their days off to help us finish something that wasn't quite right. We were actually hosting a party one day after we had moved back in and a few of the vent covers were missing, so Paul came over within 30 minutes to install them. We needed help one day with a faucet and the plumber showed up within an hour on a Sunday morning (on his day off) to fix it. Just absolutely incredible service from start to finish.
We will eventually hire them to finish our basement and the one remaining washroom upstairs that we didn't do as part of this project. We would STRONGLY recommend ATD for your most important home renovation projects, without hesitation and with great pleasure.
ATD did an amazing job! We had them gut our entire main floor, including removing a wall and put in an entirely new kitchen with a completely different configuration than we had before. They also did our master bathroom, removed the popcorn ceilings throughout and installed new floors everywhere. It was a major project, and we had a tight timeline as we were willing to move out, but only for about eight weeks. Even when we moved home, they were respectful with trying to keep our living space as normal as possible. They were even considerate of my dog (who jumped on them and licked them repeatedly)! We are so pleased with the way it turned out. I highly recommend this company, and we plan to hire them again in the future when we do the other washroom and basement.
I really don't have anything bad to say about them. Very good work, very down to earth. Polite, mindful of privacy. Cleaned up everyday to keep down dust and dirt. Reasonable to deal with (maybe not the cheapest, but that was not my highest consideration). Provided design ideas (with those CGI type pictures to give you an idea of the finished product). Good workmanship with mostly young but by excellent trades people. Provides realistic timelines and then sticks to them.
All in all a very good experienced. They were recommended to me and I would (and am here) recommending them.
We hired ATD to build an In-Law suite in our 1600 sq ft basement. We found the work average (although the kitchen was really good for the price) but we found the finishing and detail work very poorly done. When speaking with the owner Joe was much more professional, but Justin was just full of excuses and was actually confrontational, rude and lied. The floor is splitting, there are pot lights with large gaps to the drywall, there are spots paint was missed, the home was left filthy. I absolutely would not recommend ATD.
Unfortunately, with this being a pending matter we are not able to publicly discuss specific details of your claim at this time. However, we do take all feedback from our clients very seriously, and we re sorry you felt as though your experience with ATD was less than stellar.
As reflected by other reviews posted from our clients, our commitment to providing an unbeatable quality of service is our top priority. We are always looking for ways to improve, and appreciate the time you took to provide your evaluation.
The ATD crew took on our project and executed all areas with a quick proficiency and stuck to our deadline. All staff in each of their areas of expertise were extremely courteous and professional. Each day our home was left clean and neat.
We couldn't be happier with every aspect of our Reno!
We would recommend them to anyone !
Thank you, Sean and Rosamaria! It was a pleasure working with you both!
Excellent job. Quick and clean and processional.
We would defiantly use again.
Thank you, Jason! We hope to work with you again in the future!
ATD Contracting Services Inc. has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Ajax and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 26 |
Approved | 0 | 25 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by ATD Contracting Services Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2011 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
ATD Contractors in Oakville Ontario uses over 20 years of experience to deliver the highest quality home improvements to you and your family.
We offer services for the entire home including Custom Home Additions, Kitchen & Main Floor Renovations, New Home Build, Full Basement Renovations, Bathroom Renovations and much more! We also offer Full Landscape Design and Build Services.
At ATD Contracting Services, we are committed to providing a stress free renovation experience by managing your project from concept to completion, paying close attention to detail and offering unbeatable quality service. We are licensed, fully insured and covered by WSIB.
Contact us today for your free estimate.
Main contact(s) | Justin Rubatscher |
Alternate Phone Numbers | 905-510-7724, 905-510-7724 |
Listed with TrustedPros since: | 2012 |
Residential work | No |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2011 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Services listed by ATD Contracting Services Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact ATD Contracting Services Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.