Augusta Movers Toronto Inc.

Very disappointed with the Admin staff. They did a site visit and gave us an estimate. After day 1 they request for a second day. No cost was conveyed to us.

When we received the invoice's - they charged us for Day 1 (agreed terms) and day 2 that were not agreed upon as we had no knowledge of charges being applied. Contrary to their company policy that not Job will be done unless the document is signed - they assumed that we agreeded for day 2. Still waiting for a resolution - 2 weeks later....

Worst move of my life and I have moved more than 25 times ! They didn’t protect or take care of my furnitures as they should have and when they were delivered to the new address they were broken dirty and damaged for thousands of dollars. The staff waisted a lot of time just chatting on the phone, standing in vein and assembling furniture the wrong way. On Google I saw a bad review I wish I had listened to my guts and went with another company. I had to open an insurance claim for all the damaged furnitures absolutely the worst move of my life.

You know when things go so smoothly you're waiting for something bad to happen? That was my move yesterday. The movers arrived early and worked quickly. They went above and beyond to wrap and protect my stuff and ensure everything was packed in a way that would limit movement in the truck. They even rolled out red carpets to protect my floors. When we got to my new apartment, they worked quickly to unload the truck, never complaining about the heat, humidity or difficult and narrow hallways in the building they had to navigate. They were personable and professional during the entire move and I still can't believe how easy they made everything. Because of their amazing work, I was moved and unpacked(!) in less than 8 hours. I have already recommended them to several people in less than 12 hours and I will continue to recommend them whenever asked. I hope I don't have to move again, but if I do, I will absolutely call Agusta Movers. Fast, professional and fair priced. They were perfect.

We used Augusta movers for our relocation from Toronto to Montreal and are extremely happy we did!

Dinko was amazing at keeping us informed about scheduling and sent updates along the route to Montreal. Storage was paid for monthly which made things easier for our uncertain timeline.

The entire crew on both ends was super friendly and hardworking. I would 100% recommend Augusta movers for anyone looking for a reliable team.

Thanks guys!

Either the 5 star reviews of this Colman’s are fake or they’re people who don’t realize they’re being scammed at every possible opportunity with every trick in the book.

First trick: they take your credit card info to “guarantee your pickup date with a $99 deposit”, but really they’re setting you up to hold that number ransom at the end of you complain about their inflated pricing, telling you that if you don’t pay exactly what they tell you that they will just charge it back to your card at the office along with a sizable “administration fee”.

Second trick: they tell you the time required for your job on one page of the estimate then write the price for a much shorter time on a different page, making it seem like a competitive price that actually is not.

Third trick: the contract says they will use google maps to determine the time required to drive from the shop to your pickup and destination and charge you appropriately (in my case 20 minutes). The reality, they just tack on an extra hour each way and tell you that’s industry standard.

Fourth trick: they charge you for the time they “estimated” whether you use it or not. Then add the travel time on top of that, and any additional fees they can think up. For me that meant an additional 3 hours of time.

Fifth trick: they showed up 20 minutes late and still charged for the designated pickup time because “that’s what you agreed to”, apparently by telling them what time to come.

Sixth trick: they use an unnecessary amount of blankets and a ton of tape. At first you think it means they’re doing a good job, but by the end it’s clear it’s just to waste more time and money as they take time out at the destination after every piece of furniture to carefully pull off every piece of tape from the blankets and fold them nice and neat. It’s like watching paint dry. A good moving company will do this after the bill has been paid, not mid-move. For example they used two blankets to wrap steel bed rails (why?), and wrapped the tape around them probably 15 times.

Seventh trick: they walk like they are on a casual stroll. No rush whatsoever.

Eigth trick: we moved into a condo which was six doors from the loading area on the first floor (no elevator required) and they charged us an extra half hour as a “long walk fee”. Can’t imagine what they would have charged if I was at the end of the hallway or on an upper floor. Ridiculous.

Ultimately it took longer and cost more to move about 12 pieces of loose furniture than it has taken other companies to move entire houses for me in the past. These guys are scam artists from start to finish, and trying to complain to the office is a waste of time.

Had an easy time dealing with a very helpful and professional team from Augusta Movers, that moved some furniture for us from Toronto to Berry.

Clean truck, clean and well spoken staff. On time and on budget!

Could not have asked for a better experience! Will recommend to everyone!

This company would not take responsibility for botched moving job that cost me time, money, and a lot of headaches. Here is what they did to me.

After putting my belongings in their trucks to move me from one condo to another in downtown Toronto (the condos are a 5 minute drive apart), they disappeared for 2.5 hours and arrived at the new place, leaving themselves after setting up the service elevator JUST 45 MINUTES BEFORE THE CUTOFF TIME TO MOVE ME INTO THE NEW PLACE! The crew leader yelled at me because the 'elevators were slow' and 'I should have told them that'. I think they should have checked ahead but regardless, no one can can move two trucks up a service elevator in 45 minutes.

They told me that I WOULD HAVE TO MAKE MY OWN ARRANGEMENTS TO STORE MY OWN BELONGINGS THAT EVENING or they would KEEP MY BELONGING FOR THE NEXT TWO WEEKS supposedly their next available time to move my stuff. It was really difficult to find and arrange storage at that time of day but I managed to find a place in east Toronto.

The next day I hired a different moving company to get me into my new place. They showed up ahead of time and moved me into the new place under exactly the same elevator conditions and from further away. I had to pay for two moves! What a waste of money and time using Augusta Movers.

The owner has taken no responsibility nor has he apologised for their incompetence. NEVER USE THIS COMPANY!

Augusta Movers and I chatted on the phone which at once came to my attention at how professional they are. Everything from the estimate to the move to the final moving box was handled with care and professionalism. Their kindness shines through with a smile. I recommend Augusta Movers!