AYM Custom Homes Inc

When we first looked at the house which was partially completed we really liked the kitchen and stonework in the living room. We went way higher in our budget than planned as the home was on a one-acre lot and near Edmonton.

When we moved in we started to notice several things wrong. Drywall had not been sanded before painting and the paint was very thin on the walls. If you wash the walls the paint actually comes off the wall.

There were many things that went wrong with trades and the contractor. We would be told to be there for a tradesperson then they would not show up.

The contractor was rarely around to supervise the trades. The driveway, sidewalks, and garage floor all looked poorly done. The garage pad started to crack in less than a month before we started to drive on it.

The contractor would leave piles of garbage in the yard for several months and make no attempt to remove the piles unless we constantly messaged or called. Many of our neighbors started to complain so we ended up moving the garbage ourselves along with another contractor who hauled away the majority of the wood and left-over building material.

Some of the contractors damaged items within our home or the home itself. When we told the contractor, he would say I will ask them if they did and nothing would be done to fix the issue.

I could list over twenty-five issues that are still not resolved.

The worst part was the customer service, there was none. The contractor rarely called back and would not reply to our concerns most of the time. This is nearly a million-dollar home one would expect at least 4-star service but for the price, it should be 5 stars.

We are now starting litigation against the company and its officers. I would not recommend this nightmare to anyone.