The kitchen is the heart of every home, where families gather to celebrate and share what life has to offer. Nicola Clarizio understands the importance of family. He’s the creator of Baresa Kitchens – a family owned and operated business established in 1975. Baresa kitchens offers a wide range of services – from measurements and consultation to Millw read more...
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A Nightmare - 6 months and still an incomplete job. Have attempted to contact Tony about the finishing paint job on the main kitchen staircase but we have been ignored multiple times, so I am proceeding to share my experience.
Tony is difficult to reach, even when he scheduled an appointment to talk at their shop, we arrived promptly where he wasn't present and Teresa wasn't even aware - first bad Omen. Teresa guided us through the plan for our kitchens (which were great plans done by Tony) and we selected prospective materials but perhaps misspoke and we were under the impression the final quote included all work needed, it did not we had to come back another day and talked into having to pay a handyman/contractor to do the main kitchen demolition, flooring, drywalling, painting (the grunt work). The extra fee was also paid in full and a very stressful process ensued.
The contractor (Herman) and the lack of professionalism from Baresa Kitchens were the issues, Herman didn't seem to be as skilled as advertised, and cut corners (attempted to apply laminate flooring over tiles, when we paid for de-tiling and re-flooring with laminate), brought his own sister to help him paint the walls (blotches and drips of paint can be seen on our walls, didn't tape before painting), and left gaps in the flooring among other small blemishes in our 'dream kitchen'. Mid-way through this process and leaving the staircase unfinished, Herman quit and left, never to come back.
No other contractor came to finish that paint job except for two that were assigned to finish the staircase trim and window trim. Along with a great plumber who courteously installed our dishwasher and laundry on behalf of Baresa (which is appreciated). To this day, we are still trying to contact Tony and Baresa Kitchens to finish that last step.
Tony had planned to keep the laundry room beside the basement kitchenette, we disagreed that the basement is too small, and until the kitchenette with a big panel in the front was installed (all installers and plumbers were great!) he realized it wasn't feasible. Due to the many events during the main kitchen reno, he also offered to cut that panel and replace it with 2 doors to make a cabinet, which we agreed and were pleased with the courtesy, he seemed to try to make things as right as possible given how our experience was thus far. To date, we still have no doors, instead we have a hole in the kitchenette instead!
Although still incomplete, the planning, installing, and the look of the kitchen is good, just the professionalism, contractor complications, blemishes/errors, miscommunications and not finishing our kitchen while we have paid in full has dulled our experience completely.
We just wish they can reach Tony and Baresa kitchens to finally finish our kitchen and be done with this ordeal.
Unfortunately I cannot sincerely recommend Baresa kitchens based on the communication and professionalism at this time, They are great cabinet installers, but they did not impress as competent kitchen renovators. The best advice for this business is to study their prospective contractors, make sure they do quality work to represent your company, and have them work with an experienced contractor if they are new' not as skilled.
Rose from Hamilton Mountain
Kitchen Cabinets Reno
We had gone for a consultation with Baresa Kitchens and we hired them right away. Extremely Happy and satisfied customer We Are!!!
We dealt with Lisa(Isa),Nick(Sr),Tony, Teresa and Rosie.
Lisa went out her way with details and plans to make our kitchen beautiful!!
I could not believe how fast, efficient and wonderful my cabinets turned out!! I thought for sure it would take much longer but Baresa Kitchen delivered before our schedule time.
The installation crew was courteous, and professional.
I would not hesitate to give a strong recommendation and refer this Fabulous company! I already have and will continue!!
Thank you for Our Beautiful Kitchen Cabinets and our beautiful Vanity!!!!
Very Satisfied Customer!!!
Lisa is extremely unprofessional both on the phone and in writing. Quick cabinet completion and installation timelines were exaggerated by Nick Jr. to assure the sale. We received poor communication from Nick Jr. He missed several of the consultation appointments and did not cancel until we arrived at the shop to meet him. Installation of the cabinets took 8 weeks longer than the agreed upon timelines. After 8 weeks of “ I will call you tomorrow”, Lisa confirmed six different installation dates (via email) and cancelled each time with a different “emergency with another client”. Unfortunately, a portion of our new cabinets were made to incorrect specifications. Nick Sr. finally agreed to fix the error and remake them since they were “ being nice not because they made a mistake “.... LOL. Get everything in writing and read the fine print. Better yet, do not use this company. Not worth the cost —— we received over one hundred unpleasant /rude emails and had to make daily (often twice daily) phone calls to Lisa. This was frustrating to say the least. John is a hardworking, knowledgeable and experienced installer. Thanks to him, the cabinets look great ! Also, thanks to Teresa for her help in holding Lisa accountable to the customer. We completed an entire two floor renovation project this past summer, and service by Baresa Kitchens was the biggest disappointment by far. Beware!
My wife and I are very pleased by the level of service and quality and finish of our new kitchen. From the start of the process to the end, Lisa, Teresa and their team made this a very easy and pain free experience and staying on time. I would recommend Baresa to anyone looking for new kitchen. The prices they offer are very competitive, and unlike others we got quotes from, the all in price is the all in price and it doesn't reflect in lower quality. My wife and I have been getting nothing but complements about our kitchen from friends and family.
Thank you Baresa for your professionalism, friendliness and true customer service. So rare to find these qualities now a days in business!
We at Lucaria Design have teamed up with Baresa on all our projects. They specialize in custom kitchens, vanities and even any built in you require. On many occasions I literally just walk in provide my design and they execute exactly what I was looking for in a short period of time. If you are looking for quality, custom and amazing customer service than Baresa should be your choice.
We did a whole kitchen renovation with the help of Lisa and Tony. It was a great experience! Lisa helped us design our new kitchen, we appreciated her expertise and suggestions. She was able to see things that we didn't. They are very professional and caring, making sure we were happy with every aspect of our design.
The quality and workmanship are supherb!!
A big THANK YOU to Baresa Kitchens for making my dream come true!
I hired Baresa Kitchens to renovate my kitchen. I'm extremely happy with the job. Thank you to Andy who did the installation and to Frank who came out an did all the measurements and helped me pick the door style and handles.
I get so many compliments on how the kitchen looks.
I would recommend Baresa kitchens.
Thank you,
Anna
My experience with Baresa Kitchens was amazing. They were so professional and really listened to my vision. They weren’t satisfied until I was, and went above and beyond to ensure that I was completely satisfied. They exceeded my expectations, and my kitchen looks beyond amazing. Their craftsmanship and attention to detail are extraordinary. I absolutely love it and would highly recommend them.
Baresa Kitchens has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 12 |
Approved | 1 | 12 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.3/5 | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1974 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The kitchen is the heart of every home, where families gather to celebrate and share what life has to offer. Nicola Clarizio understands the importance of family. He s the creator of Baresa Kitchens a family owned and operated business established in 1975.
Baresa kitchens offers a wide range of services from measurements and consultation to Millwork, custom kitchen cabinets and complete installation. While the company specializes in kitchens, anything that can be created from wood falls within their expertise. Baresa kitchens can design custom bathroom cabinets, mantels, bar units, desk units, and furniture.
Main contact(s) | Lisa Clarizio , Teresa |
Alternate Phone Numbers | 905-549-2023 |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1974 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Yes |
Insurance information | Contact Baresa Kitchens to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Baresa Kitchens has contributed 5 responses to the following questions posted in the 'Ask the Pros' forum