Our professional builders and architects take each project to heart and strive always to create their makeovers according to your specifications. We will do everything we can to build the way you want, and if your design is physically possible we always deliver.
Basement Bro is a sham. Not only did our 500 sq foot basement reno take 3 times as long as they had estimated, but also the quality was very poor. There are two pot lights that were never wires properly so they don't turn on and there is one electrical outlet that has no power. There are multiple crooked walls due to framing errors. Cracked tiles were installed in the bathroom. Mant pieces of trim are not properly jointed and look unappealing. They did not even paint the walls and just left primer. There was exterior damage to our washer and dryer. They also left garbage outside our house for a month and we repeatedly asked them to take it away and we had to eventually hire junk collectors to remove it. There was poor communication by the contractors throughout. They cut corners wherever they could and used the cheapest materials every time they thought they could get away with it.
I do not recommend using this company. Stay far, far away.
Hired this contractor to do my 2nd room in my partial finished basement Feb 2015 during winter. At first I am satisfied however when summer came July 2015 we found our A/C not cooling anymore( which was perfectly working summer 2014).
Cambridge came and we found out there is freon leakage. On the same room that they did when they installed the ceiling there 2 screws hit the A/C freon pipe. We called them to fix the ceiling again and charge how much charged the cambridge since their guy hit the A/C freon pipe. They refused to fix the ceiling and pay the damage and deny they work on that room. I asked Elina to send the project Manager Alex to verify the area but they ignored my last request.
The reason it is late we found it because we don't use A/C during winter. And I trust this contractor that they are professional enough that they know what they are doing which apparently not.
Contract was 1 week for one room but ended 3 weeks.
This is the last communication from them
"I am sorry but we cannot be responsible for AC pipes as ceiling work didn't involve any AC ducts. Our work took place over 6 months and the furnace never gave you any issues. We examined the pictures.
I spoke to Alex and he said that we could have not damaged any pipes as they were working in a different area."
Therefore, if they broke something not part of their scope of work they won't be responsible.
Make sure if you make a deal with this contractor put in the contract that whatever damaged done due to their construction and cost of the repair, they must pay otherwise you will shoulder every thing for the repair.
Basement Bro Corp. has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2001|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Bogdan Muzychka|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Basement Bro Corp. to request licensing info.|
|Insurance Information:||Contact Basement Bro Corp. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.