The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
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Project proposal was reviewed and a fair contract price was provided, with a proposed start date and projected six week time identified. Some excellent plan suggestions were given. Start was on time. During work good communication as to activities to expect were provided. Work was done in a very professional manner, with care taken to minimize problems and maximize general home safety, cleanliness and decorum. The result was very high quality workmanship finishing. I am very pleased and happy with the project execution the results, which exceeded my expectations. I would recommend this company.
Jeff, Tyler, Maggie, Glenn and the entire team at Bates Home Improvements have renovated our bathrooms to perfection. We absolutely love how everything turned out and we really enjoyed working with them on these projects - they have had a lot of patience educating us on what can/can't be done, what works/doesn't work, provided prompt help and support along the way, gave us thoughtful options when we ran into issues, kept us in the loop even when we didn't fully understand all the words in the conversation and always being professional and courteous.
We were really lucky to find them and can't recommend them highly enough!
We must say that Tyler and his team from Bates have been outstanding. We were so happy with the daily care, work ethics, and attention to detail we experienced from them during the entire renovation. The quality of work was so extremely impressive and so satisfied with the finished product. Not only fully functional, we now have a cosmetically beautiful on-suite and have so much pride to show off to our family and friends. Referral was recommended by Cadieux Plumbing which also were outstanding in a total satisfying experience. We couldn’t say enough to recommend Bates for your future home renovations. 10+ stars easily. Lee & Diane.
We were very happy with the work that Tyler and his crew did in our basement. The basement is gorgeous with a high end modern look. I followed the process along as the guys did the work. Tyler had lots of great ideas and always took our feedback into account.
I know that the work is as solid on the inside as it is beautiful on the outside. The team paid close attention to detail and made sure we were happy with the results.
We were especially happy with how clean the work area was at the end of each day. With our four kids and two cats, it was very important to have a safe and tidy work area each day at the end of the day.
We were impressed with the job Jeff and crew did on our ensuite - very professionally done. Everyone in the company was pleasant to work with, advising us when we asked for their opinions and doing a few “extras ” that we asked for. We feel their prices were reasonable and although the job took longer than expected due to problems with supply, that wasn’t their fault.
We would not hesitate to recommend this company to our friends.
We hired Bates Home Improvements to renovate our basement and we couldn’t be happier with our decision of hiring Jeff and his team.
I interviewed a few contractors before Jeff but as soon as I talked with Jeff I knew I found the right person for our job. I wished I could score Jeff and his team a 10 instead of 5 for their professionalism, responsiveness and effective communication, knowledge of their trades, workmanship, organization, cleanliness, and honestly. They delivered what they promised and I would even say that they exceeded our expectations.
We do not live in Ottawa, so proper communication with our contractor became extremely important for us. Jeff and his son Tyler explained their renovation process clearly and sent us pictures of the work in progress frequently. They replied to our questions in a timely fashion and met with us as needed when we visited our property in Ottawa.
Jeff and his team were flexible with our needs and wants when we ordered our materials for our renovation. They picked up our ordered items from any warehouse that had our items in stock.
I found them innovative in the way they operated and designed our basement. For example, we had a very small space under our basement stairs which we turned into a laundry room using three sliding doors - Having the three slide doors was their idea and it actually looks quite nice and functional!
Jeff never cut corners with our project and they were fair with their prices. They also were accommodating and flexible to work with the other contractors that we send to our property.
It was a pleasure to work with Jeff and his son Tyler. Their pleasant personality and easy-going attitude turn what could have been a stressful time for us into an exciting and pleasant time!
Thank you Bates Improvements team for what you did for us we couldn’t have asked for a better contractor. We look forward to working with you again! :D
I was most impressed by BHI’s professional and courteous owners and staff. They were easy to communicate with and always arrived on time, worked a full day and cleaned up after every day’s work. They accommodated our living needs and renovation ideas as much as possible during construction. The flooring job, over 1500 sq. ft., turned out beautiful! We love the new maple hardwood flooring which had some tricky cuts around a fireplace hearth and the travertine-style tiles with narrow grout lines. All-in-all a great job done! Many thanks BHI!
I’ve had renovations done before and never had such good services as with Bates Home Improvements. Every day they were always on time, very professional, very pleasant to deal with and the job was done to perfection, they even went out of their way to help me. I’ve already recommended them to my daughter who wants to redo her bathroom.
What an easy process right from the start of showing what we wanted right done to the completed bathroom. The quote was absolutely fair their experience was incredible. The job site was always kept clean and the crew always kept us in the loop of what was happening each day. We can’t wait to get the other bathrooms done.
Bates Home Improvements has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Stittsville and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 57 |
Approved | 4 | 57 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2022 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2021 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2019 for Bathroom Renovations, Kitchen Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2017 for Bathroom Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
Main contact(s) | Jeff Bates , Maggi Bonnah |
Alternate Phone Numbers | 613-277-6520, 613-277-6520 |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 2 year warranty on workmanship and all manufacturer warranties passed on to client on all BHI Inc supplied items. |
Accepts credit cards | No |
Year established | 1985 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Jeff Bates of Bates Home Improvements has had 1 articles published on TrustedPros
The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.