This Brantford area renovation contractor is rated 2.8 from 1 review with a TrustScore of 1.6. Services offered include kitchen, bathroom and basement work. Read their reviews, ask about license and insurance information, and request a quote.
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Our initial impression of Brent was that he was dedicated to our project and eager to do a good job. He indicated that he had a lot of experience and that he was confident he could meet our time line. When the project started, Brent requested several delays as he was still involved with other clients. Finally when we got started, there were many excuses for not arriving on time and not showing up when previously scheduled. It became apparent rather quickly that Brent was not experienced with high end renovations. Having to seal marble prior to grouting, using an 8 inch vent hood for a commercial grade range, having to cope existing crown molding to match crown molding on new cabinetry, having to ensure electrical was actually under the kitchen island and not outside of it, having to move in from the garage and install the new appliances, having to install tile around our new vent hood, having to install magnetic electrical plates right side up were all tasks that proved to be very challenging. There were several attempts to get us to pay for change orders for items that were in our original agreement. Brent requested I contact a moving company to move and install appliances even though this was in the original agreement. After we went out and rented an appliance dolly and blankets and assisted with moving the new stove (which was available in the garage when the project started), Brent tried to get me to give him cash for moving it. Brent did state that he learned a lot from our job and we believe him. On the final day, he kicked over a can of paint which he blamed on us and instructed my wife to get some black paint to pour down the cracks in the hardwood floor so that the mess would not show. The thorough cleaning that was suppose to happen as per the contract was done by us as Brent had to leave early for a "party". He was very reliable about asking for cheques before he left for the day as the progress payment came due. The project did get finished but required constant supervision to ensure that things were done correctly and as per the scope of the project.
BCJ Renovations has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Brantford and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Brantford area renovation contractor is rated 2.8 from 1 review with a TrustScore of 1.6. Services offered include kitchen, bathroom and basement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Brent Johnston |
Listed with TrustedPros since: | 2017 |
Residential work | |
Commercial work | |
Warranty | Warranty details not yet provided |
Accepts credit cards | |
Year established | 2001 |
Offers financing | |
24 Hour emergency service | |
Legal structure | Incorporated |
Licensing information | Contact BCJ Renovations to request licensing info. |
Insurance information | Contact BCJ Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.