BigSteelBox offers moving and storage services for residential and commercial customers. We deliver a storage container. You pack it at your pace. You store it at your property, or we move it to your new home. With over 35 locations across Canada, we make it easy and affordable to move to a new city. A BigSteelBox is also secure storage solution for read more...
BigSteelBox began operations in 1999 and has received 1 reviews for an overall customer rating of 1. The average rating for businesses providing similar services in the Fort McMurray area is 1.5. Write a review
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Business provided repossession letter stating storage container would be repossessed if payment was not made "on or before May 2nd, 2023". Payment was made in full on May 2nd, 2023 as per repossession letter terms. Business still repossessed storage container on May 2nd, 2023, damaging items by tilting unsecured belongings within container onto repossession truck. Although payment was made as per repossession letter deadline and BigSteelBox made a mistake repossessing the storage container early, they now want me to come to the yard at my expense and pick up my damaged belongings without anywhere to store them. This is an unacceptable resolution.
Hi Kurtis. When invoices remain unpaid for more than 4 months, we must move to the lien and repossession process. After each unpaid monthly invoice you would have received an email and phone call from our Accounting Department, however, because those messages went unanswered for more than 4 months, we were forced to move to the repossession process. In addition to the letter you received (dated April 24, 2023) we also followed up with a phone call and voicemail on the morning of May 2, 2023, as a final attempt to collect on your account. Unfortunately, we were still unable to reach you, which resulted in the repossession of your container on the date specified in our messages and letter to you.
To follow up on the most recent voicemail left for you on May 3, 2023, you are welcome to access and remove the contents of the container at our yard. Please call the number provided in that voicemail to arrange the set out of the container.
BigSteelBox has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in Fort McMurray and the surrounding areas is 1.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 1 |
| Approved | 1 | 1 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 1/5 | 1/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1999 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
BigSteelBox offers moving and storage services for residential and commercial customers. We deliver a storage container. You pack it at your pace. You store it at your property, or we move it to your new home. With over 35 locations across Canada, we make it easy and affordable to move to a new city. A BigSteelBox is also secure storage solution for construction, retail and industrial businesses.
| Main contact(s) | Bob Anderson |
| Listed with TrustedPros since: | 2016 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | Yes |
| Year established | 1999 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Contact BigSteelBox to request licensing info. |
| Insurance information | Contact BigSteelBox to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
