Although Sina is a nice guy, he has left my house in a mess. He started a Reno of 2 bathroom demolitions and was to tile & redo. They subcontractors were fine. Plumbing and most tilework was satisfactory. However, I have had to add grout to several spots that were missed. Sina and his crew of 1 (which he fired & rehired twice on this job) left almost every spot in this house unfinished. They had the house a full month empty and still didn't finish.
Biggest joke?? Sina prides himself on his "fit & finish". Let me just say my dog could do a better paint job than he & his associate did. He left the job incomplete & I have given him ample time to finish.
This renovation began in September. I moved into the unfinished house in October. He left my house with no further contact November 22nd. But did promise he would be back. When he found out I was getting quotes for a staircase he matched the price. Then, ended up ruining the treads several times. At a cost to me of $10,000. I trusted him and he is simply greedy. I fed him & his subcontractors on more than one occasion. Do not make this mistake. He talks a good talk but has no finishing skills and is quite frankly lazy. This job should have taken 8 weeks max.
After countless emails asking for a response to my outstanding issues, I am left with no choice but to give this review. I now have to hire someone else to complete the mess he has left me with. I have been more than fair. I was also understanding to sudden costs that were added to my invoice. When confronted with any questions I had like why are you choosing paint colours for me, Nice guy Sina became angry & upset. Pictures prove a lot. These are just a few. My stairs are the worst. First thing you see walking into the house.
This nice guy is not so nice after all.
It was my first time using a Handi Man and it was Awesome! The Black Diamond team came, were super efficient, careful and diligent with all that they installed like it was their home... So great in fact that when they noticed my air filter in the bathroom needed cleaning they took the time to do it for me since I could never reach that area... Thats when i knew this would be a great team to have come back to my home for all the different hands man needs I had...
What also impressed me is they arrived on time and got all the work done in the time we had pre determined together - that is a rare thing to have renovation / hands man companies come on time.. do great work and leave as expected within the quote they gave.
I highly recommend this team for any work you have in your home - they truly won't dissappoint.
My wife and I would like to thank Sina for his service to us. We had a totally rotten experience with a company that abandoned us with no further communication after 8 months without finishing a project that they told us would be completed in three weeks.
Sina finished up the project for us including installing pot lights in the basement, pot lights in the master ensuite, problem solving the sconce lighting issue leftover from the prior company, installing a mirror in the ensuite, installing a chandelier in our dining room as well as taking out an old chain link fence and installing a new beautiful red cedar privacy fence 50 foot long and some other smaller leftovers. We get positive comments every day from people in the neighborhood regarding our fence.
To me, the measure of a good contractor is one that listens to the customer. Sina listened and addressed any concern we had. One of his workers left cement footprints on our asphalt driveway which we had just resealed the week before. Sina had a company come in and professionally reseal our driveway at the end of the project and it was more than satisfactorily done.
Thank you Sina, we will contact you if and when we have further projects.
Sina did an outstanding job for me. I was first impressed with his punctuality but later, more impressed with his professionalism and skills. He did what he said he would and he even checked in after to ensure everything was working well and that we were satisfied. I would wholeheartedly recommend him to anyone seeking his service.
Thanks for a job well done Sina!
Black Diamond Renovations has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1951|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Alarm Systems, Appliance Repairs, Bathtub Refinishing, Cabinetry and Millwork, Carpet Cleaning, Carpeting, Caulking, Ceiling, Central Vacuums, Closet and Storage, Computers Service, Concrete Work, Countertops, Decks, Demolition Work, Drywalling, Duct Cleaning, Electrical, Fencing, Floor Heating, Flooring, Framing, Garage Doors, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Restoration, Home Staging, Home Theaters, House Cleaning, Irrigation Systems, Landscaping, Lawn Care, Masonry, Mold Removal, Painting, Paving, Plumbing, Power Washing, Property Maintenance, Siding, Skylights, Snow Removal, Solar Energy, Stonework, Tiling, Trash Removal, Waterproofing, Window Treatment, Windows and Doors, Carpentry, Fireplaces, Floor Refinishing, Insulation, Interior Design, Locksmithing, Moving Services, Plastering, Shed Construction, Sunrooms, Tree Services, Wallpapering, Water Treatment
|Main contact(s):||Sina Okhovat|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Licensing information available upon request|
|Insurance information:||Contact Black Diamond Renovations to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.