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My recent experience with Black Diamond Renovations was Excellent! Exceptional quality of work and professional service was provided. I will definitely contract them again for future work and highly recommend their service to others.
Dear Mr. Nwadozi,
Thank you for your kind words of gratitude regarding the services provided.
It is our sincere pleasure to have served you, and we look forward to being at your service again in the future.
Kind regards,
Sina Okhovat
Director and foreman
Black Diamond Renovations
We hired Black Diamon Renovations recently for a three piece bathroom renovation, and we were completely pleased with the outcome. On budget, professional and very organized.
Thank you for a done professionally and thoroughly!
Dear Mr. Ghahremani,
We're glad you are fully satisfied with the outcome of the renovation and hope you will enjoy it for many years to come. We would gladly provide you with any other services you would like in and around the property, and would be glad to serve others you may recommend us to.
I contacted Sina to install laminate for the upstairs of my 4 bedroom townhouse at my previous home which was located in Cornell. I actually waited until I moved out to post this review as things ended with me taking Sina to small claims court and reaching an agreement where Sina had to pay for his negligence and poor workmanship through a mediator.
After speaking on the phone, Sina quoted me a reasonably low figure to install laminate flooring on the upstairs floor of my townhouse.
I had family coming over and I needed to have the job done within the week. Sina said he can deliver the schedule but his work and cuts were horrible.
When I questioned his work, he kept assuring me he was a qualified contractor. However, midway through he left my home in a total mess. The gaps between the wall and the laminate were so large that even the side molding wouldn't cover up. Unfortunately I gave him 75% of the pay for 25% of a horrible job.
When I asked for a partial refund he refused and left. I had to pay another contractor who had to redo the entire floor. I took Sina to small claims court in Richmond hill and had him reimburse me for having to hire another contractor to fix his mess.
Stay away from this guy!
Mr. Rajalingan asked me to leave his house while I were half way into then renovation of his flooring project. This may have been a result of his sick relative living in the house while I was working, or for any other reason and i had no choice but to do as he had requested. (Even though I was working alone at this project and without any assistance from my team to keep noise levels to a minimum). As a result, the project was left unfinished and we didn't have the opportunity to present a well done result.
Later, at a small claims court I had to return money for the portion of the work which I didn't have the chance to complete and for an extra service discussed which was also left undone.
I wish the best of health and success for him and his family.
Although Sina is a nice guy, he has left my house in a mess. He started a Reno of 2 bathroom demolitions and was to tile & redo. They subcontractors were fine. Plumbing and most tilework was satisfactory. However, I have had to add grout to several spots that were missed. Sina and his crew of 1 (which he fired & rehired twice on this job) left almost every spot in this house unfinished. They had the house a full month empty and still didn't finish.
Biggest joke?? Sina prides himself on his "fit & finish". Let me just say my dog could do a better paint job than he & his associate did. He left the job incomplete & I have given him ample time to finish.
This renovation began in September. I moved into the unfinished house in October. He left my house with no further contact November 22nd. But did promise he would be back. When he found out I was getting quotes for a staircase he matched the price. Then, ended up ruining the treads several times. At a cost to me of $10,000. I trusted him and he is simply greedy. I fed him & his subcontractors on more than one occasion. Do not make this mistake. He talks a good talk but has no finishing skills and is quite frankly lazy. This job should have taken 8 weeks max.
After countless emails asking for a response to my outstanding issues, I am left with no choice but to give this review. I now have to hire someone else to complete the mess he has left me with. I have been more than fair. I was also understanding to sudden costs that were added to my invoice. When confronted with any questions I had like why are you choosing paint colours for me, Nice guy Sina became angry & upset. Pictures prove a lot. These are just a few. My stairs are the worst. First thing you see walking into the house.
This nice guy is not so nice after all.
It was my first time using a Handi Man and it was Awesome! The Black Diamond team came, were super efficient, careful and diligent with all that they installed like it was their home... So great in fact that when they noticed my air filter in the bathroom needed cleaning they took the time to do it for me since I could never reach that area... Thats when i knew this would be a great team to have come back to my home for all the different hands man needs I had...
What also impressed me is they arrived on time and got all the work done in the time we had pre determined together - that is a rare thing to have renovation / hands man companies come on time.. do great work and leave as expected within the quote they gave.
I highly recommend this team for any work you have in your home - they truly won't dissappoint.
My wife and I would like to thank Sina for his service to us. We had a totally rotten experience with a company that abandoned us with no further communication after 8 months without finishing a project that they told us would be completed in three weeks.
Sina finished up the project for us including installing pot lights in the basement, pot lights in the master ensuite, problem solving the sconce lighting issue leftover from the prior company, installing a mirror in the ensuite, installing a chandelier in our dining room as well as taking out an old chain link fence and installing a new beautiful red cedar privacy fence 50 foot long and some other smaller leftovers. We get positive comments every day from people in the neighborhood regarding our fence.
To me, the measure of a good contractor is one that listens to the customer. Sina listened and addressed any concern we had. One of his workers left cement footprints on our asphalt driveway which we had just resealed the week before. Sina had a company come in and professionally reseal our driveway at the end of the project and it was more than satisfactorily done.
Thank you Sina, we will contact you if and when we have further projects.
Sina did an outstanding job for me. I was first impressed with his punctuality but later, more impressed with his professionalism and skills. He did what he said he would and he even checked in after to ensure everything was working well and that we were satisfied. I would wholeheartedly recommend him to anyone seeking his service.
Thanks for a job well done Sina!
I had great experience with Black Diamond services. They installed new floor in my house in December 2015. 1200sq.ft of flooring were put in on my main floor of the house in very short period of time (2 and half days) of a very efficient work for a loyal price. Thank you Sina and his crew who worked hard to make my house better look. You did your best to satisfy customer"s needs.
Trusted person, clinched every thing on first call, knows his stuff, came promptly kept me updated on all purchases, time he would come etc.
Precise cuts, took his time, left with a smile...
Called to find out if all ok ....
Will also do the flooring job, fence and fence gate later with him, pending details.
Nice, reliable , good person
They put down a perfect floor. It looks so nice in our condo. The crew was very experienced and profesional. They had the job done in a matter of hours. From old carpet to new clean floors in an afternoon. Great company, I highly recommend.
Black Diamond has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 19 |
Approved | 0 | 19 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1951 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.