This Burnaby area plumber is rated 1.0 from 2 reviews. Services offered include plumbing and hvac work. Read their reviews, ask about license and insurance information, and request a quote.
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Similar to the review below entitled 'Furnace not working,' a rude technician came out, spent about 30 minutes fiddling around with the furnace. Refused to listen to the problem, which was the reason why we called him, and then, after sitting in his truck for 20 minutes returned with a blank time-sheet, which he asked me to sign. When I enquired about the time, he misrepresented his labour and said it was 1.5 hours. The manager never returned our calls when we contacted the company to report this misrepresentation. The technician was dishonest and incompetent (A gas-fitter from another company fixed the problem in 20 minutes and charged us appropriately). DO NOT hire this company.
Blue mountain came out in October of 2021 for a leak in the below unit. I had no idea there was a leak until someone from this company started to demand access to my apt even though I wasn't going to be home, the guy (Anthony) tried to tell me to hide my key somewhere so he could come in. It was a HARD no. They came back on Saturday and accessed it from the pipes below my tub, and I asked if this was something I could have prevented; he said no, it's in the lines. They were set to return Monday to remove my drain pipe to access the pipes from there, and the rest of the work was to be done in the below units pipes. Monday came, and they removed the drain and overflow to gain access, and they did what they needed to do to access the pipes from below the tub, then they spent a good 2.5 hours in my neighbor's pipes doing work before returning to put a new drain in and overflow and told everything was fine. I asked if I could use the tub as I had stopped since I was informed of the possible leak, and I was told yes, everything was fine. Later that night, I had a bath, and it overflowed into the below unit worse than before. I called the plumber, and he came back; he told me he forgot to caulk the seals, and that was why it flooded into the below unit. Two days ago, I got a change back from my strata for $1400 for their mistake. 1. I won't be paying this 2. This is a clear case of bad work. 3. They even put down $70 for "Covid gear," considering neither of them was wearing proper PPE, and I had to tell them to remove their shoes outside of my apt. Avoid this company at all costs.
As an fyi, this is now 2023, and I've gotten documents that prove this horrible company "fixed" this same issue months back and I say EXACT issue, yet they had to come back months later to "fix" it again. Talk about horrible service. I've now been in legal disputes over this issue for 1.5 years with my strata, and I can confirm that my complex has had MORE issues with this company since. Unless you want leaks and to pay for extra repairs I sincerely suggest you avoid this company at all costs.
Sufficient data is not available to establish a TrustScore for Blue Mountain Services Ltd. The average TrustScore™ for other businesses providing similar services in Burnaby and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Blue Mountain Services Ltd to inquire about their full list of services.
This Burnaby area plumber is rated 1.0 from 2 reviews. Services offered include plumbing and hvac work. Read their reviews, ask about license and insurance information, and request a quote.
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