BR Renovations Inc.

Hello my name is Steven Prescini and BR Rnovations worked for me in october of 2014. They were very good at what they did from beginning to end. We had 2 minor issues they went a little over budget not much at all but then again that could of been my wife's fault as well. The other issue was an imperfect wall sanding but they fixed it at no extra cost and in a timely manner. I would recommend them and already have

Let me tell you a little story.

Back on October 5th, 2013 BR Renovations began work on a homeowners home with enthusiasm and commitment. The firm committed to a rather large job that was quite a distance from their home base but none the less agreed to the work. A contract was prepared, signed and a 50% deposit was provided, Which is not usually the industry norm. When you feel you can trust someone and they come recommended that part of the commitment is not necessarily the top priority.

As the weeks went by work did progress at times very nicely and at other times there would be no communication from the company owner for days at a time. There would be days when the owner and the crew would appear in the early afternoon and leave a few hours later. A job that should have taken a little over 4-6 weeks if they appeared at the project every day(5 Days a week, 8 Hours a day) was now at the 10 week mark with probably another 8 weeks to go if they continued at their pace.

So. As the weeks went on, time went by and the homeowners concerns grew. The homeowner concerned about the progress of the work compared the original agreed upon contract to what had been done to date. The homeowner brought the concerns to the owner of BR Renovations and his reply was that we can't continue because there is no money left.

He meant there was no money left on his part from the rather substantial check he received as a down payment. The balance of the funds are being held in the homeowners Lawyers trust account to be paid out upon satisfactory completion of the job. The was well known by the owner of BR Renovations as that topic was a constant part of conversations.

The contract did specify a good amount of work to be done. The key here is that he(The Owner of BR Renovations) agreed to the contract and the scope of the work that had to be carried out not only by agreeing to do the work contractually, but by accepting and cashing the 50% deposit check as provided by the homeowners Lawyer.

Let me speed this up to this past Friday. December 20th, 2013. The homeowner as I previously mentioned questions the progress of the job and sends BR Renovations comments on the contract. Not nasty negative comments, just straight forward questions any homeowner would ask. This homeowner waited until the 10th week of work to present the questions because the person is unusually patient. The response the homeowner got was there was no more money to do the work and they would agree to talk to the homeowner about the issue in person.

Well on Friday, December 20, 2013 the owner of BR Renovations and an associate appeared at the homeowners property, had a brief discussion with the homeowner which did not go in their favor and decided to pull all their equipment out. They removed all their tools and at the same time removed tools that did not belong to them. They also removed materials such as flooring, molding, trim, electrical components etc. If those materials were purchased with the money the homeowner provided then we have a huge problem. Larger than pulling out of a contractual agreement. So. We have tools missing that were not theirs, materials most likely paid for buy the homeowner gone The homeowner is now left with an unfinished project. BR Renovations will say the homeowner didn't want to pay. The contract was clear 50% up front and 50% at completion. It is up to the Contractor to manage the funds to cover all expenses within the scope of the contract.

There are over 60 pictures available of what was left but you need not be bored with that. The one picture that will be shared is when the contractor emptied his dump trailer on the homeowners driveway. This may not bother some and look at it as a childish act, but the homeowner took great offence to this action and was very hurt by the crudeness,

It cannot be said to use or not use this company but how would you feel if the attached were done to you?

The house we were moving into was vacant and the bathroom was under construction. Tomi came to see the job and indicated that it would have been an easy one. He said he'd seal the vents and I mentioned to him that we were cleaning and readying kitchen for painting and he promised to seal doorway with plastic. The first day, he sanded the floors leaving out the smallest bedroom saying that the sandpaper needed was different and we'd have to pay $200 more to get the new sandpaper. He stained a small area in my son's bedroom which didn't look right so we asked him to apply a stain shade similar to the existing one. At the end of that day, the sanding was incomplete and only a sample area had been stained. He was to return the next day and use proper sandpaper and then apply stain. When I went to the house later that day, there was dust in the entire kitchen area that we had cleaned the night before. He hadn't sealed the doorway as promised. Forgot to mention that in my son's bedroom, Tomi stained the freshly painted wall near the area he sample stained and the opposing wall had paint dug out of it, small but very noticeable on dark walls. On that day, the bathroom guy wrapped up his work and cleaned up after himself and didn't return for the next 2 days to allow Tomi to complete the job. On the second day, Tomi came, supposedly re-sanded and sprayed on stain, which he indicated was a better application to hide imperfections. He and his employee applied poly and left. They used our paint tray and roller brush. He didn't have the courtesy to clean up the tray so the poly hardened making it useless. We obviously couldn't walk through the house on this day and from the kitchen, the floors looked ok. We called him later that day to find out when he intended to apply the next coat of poly as contract said 2 coats. He sent his brother and employee to house to finish job the next day. We didn't go to house on that day to allow floors to dry. When we went the next day, the floors were rough, unevenly sanded and a lot of overspray had happened in all areas. We called Tomi to find out what had happened and to tell him it had to be fixed. This was now the Thursday before the weekend we were scheduled to move. He said he would come see it that night or next day. He never called and never showed. Our calls just kept going to voicemail and he'd call after whenever he felt like dealing with us it seemed. My husband sent him pics of the floors and then he said that the house was dusty and that's why the floors were rough. At the time he was doing sanding and refinishing, he was the only person working at house so if it was dusty, it was because it wasn't properly vacuumed and cleaned prior to stain and poly. He said he couldn't fix it at our convenience and he doesn't issue partial refunds to help us with having it fixed by someone else before moving in. I left him a number of messages asking if he'd do this type of work for his own family. I reminded him that I have a son who'd want to be walking barefooted throughout house and he wouldn't be able to. Tomi didn't care and hasn't followed up with us since. We moved into the house yesterday and we need to walk around indoors with slippers or socks. My husband and I could have done a better job as amateurs. Tomi has been very uncooperative and unprofessional. I have threatened to report him to the Business Bureau and I will. People like him should not be allowed to do substandard work for people with no repercussions. He will get what's coming to him one day. His lack of consideration will now affect my family for years to come. Email me if you want pictures of the job and the way he left the site. I have it all documented. Be very wary of this individual. Our mistake was in paying him in full before walking through the house before completion of work. Tomi fails to realize this is the age of technology so it's even more important to leave clients satisfied. There is a valuable lesson to be learned here. I wonder if he'd get it.

I first contacted Tomi on March 15th to discuss the commission of custom furniture. We spoke about budget, design, materials, measurements, etc. and everything was confirmed during a meeting on March 26.

I paid a deposit of $200 on a job costing between $900 and $1000 dollars.

Tomi gave me an estimated completion time of 4-5 weeks.

Over the next few months, I struggled to get in contact with him, and in the instances where I was successful, I was told that he would be done in one week. I was told "one week" three different times, each about a month apart.

Tomi was then unreachable for a month.

I finally made contact and we agreed on a delivery date and time. I waited for 3 hours and he did not show up, nor did he call or email or make any effort to get in contact. I called and emailed with no response.

Got in touch the next day, where he offered no apology, and we set a new delivery date and time. I waited for 9 hours and again, he did not show up. I called multiple times and he did not answer or return my calls.

I have now asked for my deposit back as I do not believe he has even done the work.

Tomi is extremely unreliable and unprofessional based on my experience and I would recommend that you hire another company.