Brock Doors & Windows Inc. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency. Specializing in custom vinyl windows, as read more...
Brock Doors & Windows Inc. has received 61 reviews for an overall customer rating of 4.7. The average rating for businesses providing similar services in the Brampton area is 4.7. Write a review for Brock Doors & Windows Inc..
Brock Windows provided us with a good quality window and an excellent installation. Our only complaint was that the installer said they would install the window on a particular date and time, but they showed up 4 hours later. They didn't call to tell us they would be late. We had to delay the installation, as it was dark out by that time, and we didn't want the installation to be done in the dark. We contacted Brock Windows and they fixed the problem by having an installer come out two days later to do the installation. Based on the excellent product and service we received from Brock Windows, we would use them again.
We recently had our new windows installed by Brock Windows and Doors. From the start we loved the showroom. The sale person was so helpful, showed me and my husband all the options for our new window choices.. They windows were installed in October 2016 and we are so thrilled with the who experience. We would not hesitate to recommend Brock Windows and Doors to family and friends!
Brock Windows and Doors installed 2 doors (side and front) for us. We had a glass screen door installed over our front door so our dog could look out. Over the first summer the sun created such intense heat that the rim around the steel door got damaged. We told Brock about our concern and they replaced the glass with a special mess and we have had no problems since. Their service has been excellent, very willing to correct the situation. Now I am back to loving my door.
Thank you, Jim, Nick and Jennifer
Service at 71 Henderson Ave:
There was a little problem as the wrong doors were delivered but were installed till the proper doors arrived and installed a week later with tinted doors and locks. The aluminum facing was redone . The installers did what they could do, perhaps they may benefit from training. The screen door needed adjustment but the installer suggested that I can do it. The matter was discussed with Mike.
Service at 141 Olive Ave:
Perfect, the doors are great, the installer, Daniel, is a great technician. He and his assistant installed the four doors in one day and spent two hours the second day to complete some additional aluminum facings. All Daniels work was excellent, the doors, the inside and outside casings and insulation were perfect. Thank you Mike and Daniel for your good job. I plan to visit the show room next year shopping for a front door for 71 Henderson ave. Mike Nolet promised to visit 141 Olive Ave and to take photos.
Our new home required the basement walkout sliding door to be replaced. With two little boys having that sliding glass door in their playroom, and walking out to a pool, we needed to be secure in the company, and the door that we chose. Brock did a fantastic job on both their sales and installation sides. I would happily recommend them, and already have a couple of times, to anyone in the near future.
The installation crew were very professional and polite. We are very pleased with the window and installation. The guys kept the area inside and out very clean and when they were gone you wouldnt know they were there except the new window. I would recommend Brock windows to anyone looking for new windows in their home and will use them again if windows are needed.
I had a great experience with Brock. Scott Wells the Sales Consultant was excellent. He took the time to educate me on the various products available and made great recommendations based on our needs and style. The installers also did an excellent job on taking out the old door and transom and installing our new 8 foot door with sidelites. We are very happy with our new door and overall experience
Amazing showroom and helpful staff. The whole process was stress free.
The quality of windows, fit and finish as well as the finish trim exceeded expectations.
Completely happy with the final results.
When I met Kevin the sale rep. was impressed on his knowledge about the product and was very friendly and even when I asked about other companies he never gave any negative feed back, basically left me my own opinion. I had a lot of questions during the two months I had tried to make a decision in who I would purchase my windows and I did my research and spoke to many and Kevin always replied back to me asap. The price was reasonable and pretty close to the other five company I had looked into.
Finally, a decision was made and the installer were here on time and introduced themselves and starting working, through the whole process they kept the area clean and they worked hard for 6 hours. Job well done, I'm so happy with my large clear view of my windows and most of all the installation.
I do wish they would send someone or the installer back to recheck the windows to make sure everything is sealed and they are happy cause I can't go outside and climb a ladder to check how everything was done. Afraid of heights.
I liked and would recommend the whole process of dealing with Brock Doors and Windows from the sales to the installation. Very professional and without any major issues. The removal of the old door and the installation of the new door went smoothly and on time. During the sales the colors/hardware and direction of the swing for the Garden door was explained in detail, the installation was on time and cleanup was done very well without anything left lying around.
Totally happy with the results, fit and finish were superb, especially the quality of craftmanship on finish trim on the windows. Would and have recommended Brock Windows and Doors to evertbody.
Most excited to have my Windows and Door done by Brock Windows and Doors they were professionally installed by Mark and Chase and look absolutely perfect. Sales individual Steve M who was very thorough on different installment packages sale pitches that best suited my home.
Appreciated that the installers arranged two installed dates on the weekends to do work and they kept all area's clean and neat ..... I will be recommending Brock to anyone I know that may need any window replacements.
Having used Brock for 3 other projects (3 ground floor windows, front door, 2 patio sliding doors) over the past 8 years our first call was naturally to them first when it came to replacing a small basement window. Brian was as usual prompt and knowledgeable, and installation by Colin was timely and professional.
I hate to admit it, but we don't even get competitive quotes anymore, given the comfort level we have built up dealing with Brock, no amount savings could be worth it!
I was looking for two awning windows to suit very particular opening dimensions of a room renovation at my home.
I tried some companies that did not seem to be much interested in providing with an estimate, most probably because of the small size of the project.
Then I went to Brock Doors and Windows, in Brampton. Quite impressed with the quality of the products displayed in their showroom, I decided to place my order, quite encouraged by their great customer service.
The final product exceeded my expectations! My new Brock windows really add value to my home. I know I will go back to Brock Doors and Windows to replace my existing patio doors. Looking forward to my next project!
I recently had a patio door installed and basement windows capped and was very pleased with the entire experience. The professionalism and quality of work shown by the installation team (Eugene and Oleg) was outstanding, they even cleaned up any mess made. Thank you also to the Salesman Phil, what a wonderful person.
Brock Doors and Windows recently did a window and door replacement at my home. The crew was very professional and did great work. They worked quickly and were able to get a job that was estimated to take 3 days done in only 2! I was very impressed with their attention to detail and everything looks great!
Brock Doors & Windows Inc. definitely exceeded expectations on this particular contract. They were very accommodating of my schedule, and they were very accommodating of a concern that I had. I don't want to get into specifics, but they know what the issue was. They took that concern seriously, addressed it, and found a fast and very acceptable resolution. I was totally thrilled with their reaction and the final product. Once it was installed, the whole project went the way I would have hoped it would go, and it is why I continue to repeat my purchase with the company. I would highly recommend them.
Brock Doors & Windows Inc. did not fall short of my expectations. I can't even think of an area where they fell short. They either met or exceeded my expectations throughout the whole process, from getting the quote, to placing the order, to coordinating the order, to coordinating the installation, to the completion of the project. The installer took extra time to ensure a quality finish, and his attention to detail was truly admirable.
We just had our front windows and front door replaced by Brock. The salesperson was knowledgeable and was really helpful during the decision making process. The Installers were efficient and did a fantastic job. Overall a great experience and would use them again, no question.
Brock replace several windows in our (100+ years) old house in Toronto. They took measurements quickly and the installation went smoothly. My only (minor) complaint is that I would have liked their salesperson to take some more time discussing the various options before we settled on a choice, but other than that everything went well and smoothly.
We had Brock install three brand new windows in our house, replacing some old, hard-to-use windows. The process was easy, the sales guy suggested a suitable option, and the installation was fairly quick and very clean. The windows work well and came with a nice screen.
We are extremely pleased with Brock Windows. They were professional, with their advice and knowledge.
They did everything on time, the price was competitive, and the installation was excellent with the installers paying attention to every detail.
I wish we had called Brock the first time!
We had 5 sliding windows, one fixed trapezoid window, and one patio door replaced. The installers who came arrived on time, if not early and proceeded to take out each window that needed replacing. Tarps were put down to protect the surfaces and they worked quickly and efficiently to complete the work. When replacing the patio door we discovered there was rot and the existence of small ants. They proceeded to remove the plywood, cut back the tie and replace the plywood over the damaged area. I sprayed the area removing all the visible ants and then once the window door was installed, great care was taken to waterproof the area, using caulking to seal in all the places that water or ants might get in. For each window caulking was neatly applied inside and outside the window. Once the windows were all installed the bits and pieces of old windows, insulation, dirt and caulking was all cleaned up.
The installers were friendly professional and did an excellent job. I would highly recommend them to anyone.
We recently had Brock Doors and Windows replace the upstairs windows and a French Door, all staff we dealt with were friendly and acted in a professional manor. The job was done on time and on the date specified. We are extremely pleased with the service and workmanship that was done and would not hesitate to use them again.
We had all our windows replaced - upper level - basement - powder room on main level - patio door, a new bow window installed and a 60" kitchen window, which replaced a very small kitchen window. The installers had to cut out the drywall and brick for this installation. They did an amazing job! The product and installation exceeded my expectations. We will be looking to have the front door replaced in the near future and will definitely use Brock.
We had Brock do our windows and front door about two years ago at a cost of about $18,000. The work was completed on time by a courteous and professional crew. There were no surprises and no extra costs.
This past September we had another door replaced with the same positive results. Brock is a very good company to deal with in my opinion.
They came in with a great price and and had more knowledge than any other company. The installation was done on time and very professionally. The worked clean and fast. The work was done so well we will have them back to do our windows.
We are very satisfied with our new windows. As well with salesman who came to discus them with us & the installers who came to install them. All where very friendly & informative. The installers worked very hard all day & did a wonderful job. They did a good job cleaning up after. The windows look fantastic & we thank the two fellows once again for all their work.
Windows Installed by Colin and Kevin and they did a fantastic job. They arrived on time, set up the tarps and worked consistently! They did a wonderful job, finished off the nail holes and corner trims. They cleaned the windows, removed all debris and vacuumed the floors.
Courteous and well mannered, they answered all our queries and concerns and were very helpful.
The salesperson Ken also did a great job, answering all our questions. And working out the best deal for us.
To be highly recommended!
Thank you for a job well done.
Many years ago we had Brock Windows and Doors install our windows and decided to check to see about their doors. Early this summer we went to Brock office to look at having a new Front Door and a new Garage Door. The sales representative was helpful with explaining what Brock Windows and Doors offered. We booke to have someone come out to take measurements. My husband and I explained what we wanted and everything was finalized to have our doors ordered. Our Garage Door and Front door were installed and we absolutely LOVE doors we chose. The installers were prompt and cleaned up after installing our doors. We cannot thank Brock enough on our beautiful Doors. We highly recommend Brock Windows and Doors.
I walked into the showroom knowing the size of the window I wanted. The salesman made some good recommendations and the window was ordered. Later that day I got a text from the installer asking for pictures of the existing window. He was able to determine whatever he needed from the pictures saving an in-home visit. A few weeks later the installer called to arrange a convenient time for the installation.They showed up when scheduled, cut out the old window, enlarged the opening and installed he new window in just a few hours. They were polite, fast and left the area clean.
Great job Brock team.
I highly recommend using Brock. Very professional team, and everything completed as scheduled, from receiving a written quote, to installation. Installers did a beautiful job, and left no mess behind. We'd use them again.
Professional and efficient sales and service. Scott my sales rep provided an excellent presentation and demonstrated the many benefits of replacing my windows. His quote for the job was quick, efficient and very fair.
There was a small crack in the seal of a window during the installation. Brock immediately contacted me and make arrangements to fix the problem... and they follow through without any issue.
We are very pleased with our new Mirage Door. It looks great and is very easy to operate, thanks to the Sales person who told us about something we did not know existed. It has allowed the outside in ...what a treat!
The service starting from the telephone representative to the visiting Sales person to the Installer was excellent....all a credit to the Company.
I would highly recommend Brock Door and Window Co to friends and neighbours.
We got a new door installed recently by Brock Doors and Windows. They were excellent! Our installers (Stefan and Ian) were punctual, and got to work as soon as they arrived. They worked very efficiently despite it being a hot day, and I loved the fact that they did a thorough clean-up after finishing the job! Great customer service! We've had the door for a month - a pleasure to view, walk in, walk out or just stand next to it.
Found this company to provide great service! With Initial issues on our measurements, their customer service stepped in and worked diligently to resolve the issues and ensure our installation happened on time and within the quoted cost. The installer's was friendly, professional and it was good quality work and clean-up. As an extra note, the installer's actually came to complete the job on a Sat, that they did not normally work, to ensure it was done on time!
Recently, Brock installed a kitchen door prior to the start of our kitchen renovation. Phil, our salesman, ensured us that the door was installed in a timely manner. Alex, the installer, demonstrated professionalism, skilled workmanship, attention to detail and pride in his work. In December 2015, Brock installed both a front entry door and a side garage door and the job was completed by Christmas. Many, many thanks to Phil, Alex, Diane and the entire Brock team for their professionalism, skill and dedication. I would not hesitate to recommend them to anyone. Well done!
We had Brian from Brock Windows come out to give us a quote for a back door and 3 basement windows, he was very knowledgeable and gave us a good price for both items. We weren't sure if we would do both things, but after talking with Brian we decided to have both the door and the windows put in. We are not disappointed, the installers were on time, knew what they were doing, cleaned up their mess. Very pleased with the job!
I had Brock Doors and Windows come out to give me a quote for some windows in my basement. They were by far the best priced for great quality windows. Scott was my salesperson, he was very knowledgeable and knew exactly what I wanted. I decided to go with them and Kemar came to install them. He did an excellent job!!! Very kind person. Looking forward to getting more windows installed by Kemar, as soon as our renovations are done. Highly recommend Brock Doors and Windows.
We had a great experience with Brock. We received a couple of quotes, but we loved the service and prompt quote we got from Dave. Windows were manufactured and installed within the promised timeline and quality is top notch.
Install went without a hitch and we're happy to report reduced noise levels entering from the road nearby.
I would definitely recommend.
In 2004 we built a new home of our dreams in Wasaga Beach. We went to Brock Windows in Brampton as we had been told that they had the best windows and entrance designed doors and that they had a lifetime warranty on defects. We purchased all of our windows an exterior access doors from Brock and they were installed by a local builder we had contracted to build our home. Earlier this year we noticed a haze on the fixed panel of the 6 foot wide slider door that was caused by a leak. We notified Jen at Brock and a visit was made to our home. It was agreed that the door was leaking and arrangements were made to replace the door glass. Jenn was very professional in how we were treated and there was no disagreement on replacing the glass.
The young man who came to install the door was an absolute professional. He knew exactly what he was ding, he was cordial in his conversation with me and he was very careful and clean in how he came into our home and set up to replace the door. He left no marks or damage behind on our floors or elsewhere. He was careful in all that he did. We were well pleased with the work accomplished by him and by Jenn. We would go back to Brock for future orders and would highly recommend their sales staff, customer service personnel and especially their service technician Nick.
Mary & Jerry Verrette
Our builder windows were terrible from the start. We've had water damage because they leaked and the frames had gaps, which let in the cold in winter. We decided to have new windows installed by Brock Windows, and they look great. The sales personnel and installation crew were knowledgeable, curtious and did a great job. A bit of a mess to clean up from the drywall dust, but was to be expected as it was a windy day. We are now looking forward to rainy days and the winter to get the full benefits of our new windows!
The folks at Brock lived up to all of our expectations. Unlike many in the trades, they showed up exactly on time each of the two days of the project. There were no glitches and everything was installed as planned -- even slightly ahead of schedule.
The new bay windows look great and the installers were very pleasant to deal with. All in all a very good experience and I have asked them to quote on additional window replacements.
Well done Brock.
Hans van Monsjou
Had windows replaced and a greenhouse window installed 2 1/2 years ago. Everything was great - Sandy in sales was professional and helpful, installation was good but last summer one window stuck. Though it got better it was temporary and this summer was impossible to open!
I always anticipate hassles when I ask for service but was so pleasantly surprised, instead! Spoke to Jenn in the office and she coordinated service for the end of August. An installer, Nick C., came to service this window. He arrived when predicted without my having to wait around all day! Nick is pleasant, personable and did the repair by taking apart frame - no hassle, no charge! Everyone at Brock was great to deal with.
I needed a new door for the balcony on my condo. The product was ordered through my condo property manager, so I was not involved in the ordering process. I can tell you that the installation process was flawless. The installer showed up on time, and they were in and out in a half an hour. The new door looks great, works great, and no mess to clean up. Great service, great product and definitely recommended!
Start to finish, Brock provided excellent service and always made sure I understood the service they were providing. I never felt rushed to make a decision and when I made the decision I felt I was fully informed. The installers did their jobs, without making me feel I was in their way and did an excellent job of cleaning up after themselves. The job was done well within the time frame they gave me. My neighbours have come to my door to compliment me on how nice my house looks now and to ask who did the work. I've been happy to refer them to Brock.
We had 12 windows, a bay window and a patio door installed. Our sales Rep, Steven, was not a typical salesman trying to up sale us on every little item, but made recommendations that made sense for our project. Angelyka ensured the dates for our installation worked for us and answered every question we had.
The installation crew was highly professional, clean, organized and very skilled and knowledgeable about what they were doing. The staff stayed late in the evening to make sure the job was done correctly and to make sure we were satisfied. We really appreciated them taking that time and being so professional. They did not fall short at all. The lead installer, Gino, was just excellent. He kept communicating and problem solving with us over the entire two days of installation. He was a great team leader. We were very pleased and our experience with Brock Doors and Windows exceeded our expectations.
The service we received from Brock Windows was one of the best experiences we have had with a contractor for home repairs. From the estimate by Michael to the installation and follow-up from Mark, we could not be more pleased with the product and service. They delivered exactly what they promised, on time and with very little mess or inconvenience to us...We are planning to have more windows replaced in the Spring and will definitely be calling them again.
We hired Brock Windows and Doors to replace all our windows and doors. Their team came removed the old ones right down to the studs, install thenNew ones and mouldings cleaned everyday after they finished. They look great!
We had one of the 3 pane windows some how shattered about a year later. I call customer care. Jenn asked for the warranty number upper left corner of sliding door and order up a new one.
Nick showed up the new one, remove the broken one, install the new one taking care not to get glass all over the place as we have a pet.
Thanks Brock Team
We were very pleased with our experience with Brock Windows. The salesman Steaven was very helpful with decisions on window replacements. We didn't wait very long for the job to be completed. We had Brock back when we went ahead with additional replacements the following year. We would recommend Brock Windows and Doors to everyone.
We had a great experience with Brock. They replaced the front & back exterior doors and one window beside our front door. Dave Shepard was great, he had great customer service, was friendly and very helpful. Mykola and his partner were also great, they were friendly, professional and did a beautiful job. We would highly recommend Brock to anyone doing windows and doors.
Thank you for making our experience so great.
I hired Brock Doors and windows for work worth over $23,000 and regret it ever since. The quality of the windows hopelessly bad, incomplete installation, arrogant and threatening garage door installer. It has been awful experience. Jim at Brock is threatening with legal for remaining payment for work that is amateurish at best. I'm sure you will find a company that is more reputable. Brock salesman will promise you the moon and the stars....nothing to show for. I could have saved so much stress had I done my research
Oval Window was contracted as triple glass but installed as double. Contacted and refused to compensate for lower quality of goods supplied. Claim contract line " Windows will be triple glass wherever specified as long as manufactures size limitations permit." This they claim prevents them from legal action ( small claims court). Their customer coordinator was aware of the problem 5 weeks before the installation but when talking her chose not to inform me. Instead I only found out after the inferior window was installed Installer was a sub contractor and no insurance or workmans compensation certificate provided. Workers were more than 3 metres above ground and required special training and certification. No provided. Contractors worked without safety equipment and ladders were not tied off. Contractors demanded full payment even though they knowing installed what was not ordered saying they would not be paid . Became rude and when I contacted the Brock office they refused to talk to the contractors to provide a temporary solution to the problem. Situation ended by being yelled at by the contractor as they were leaving.
Brock Doors & Windows Inc. has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1990|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Brock Doors & Windows Inc. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home's heating and cooling efficiency.
Specializing in custom vinyl windows, as well as garage and entry doors since 1990.
Call us today for your FREE In-Home Estimate! 1(800)449-3808, or visit our website.
|Main Contact(s):||Mike Nolet|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Click here to view our Licensing information|
|Insurance Information:||Click here to view our Insurance Information|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.