BTW Renovations Inc specializes in renovation and construction of bathrooms, kitchen and basement development. We take care of all the facets of your projects, including carpentry, plumbing, electricity, door/windows, tile installation, all types of flooring and more. With our personalized customer service, we will constr read more...
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BTW Renovations did an amazing job in the summer of 2016 for a good price and they insulated the room, ran electrical, plumbing, hvac, put down hardwood flooring, drywall and painted the room and were super clean and friendly. Definitely recommend them for all home jobs that they can do.
After receiving a number of quotes I chose BTW because it was the most professional and detailed.
Wayne and his team were personal, on time and communicated with us. When I asked for a couple extra items to be added, Wayne worked to provide me a more than fair quote and the extra work didn't delay the job.
The quality of work completed was so amazing. My bathroom is beautiful and I can't even begin to describe the incredible paint job with 3 colors joining at corners.
I've already talked to Wayne about my downstairs bathroom, and look forward to starting that project as well.
Wayne and his team will not disappoint you!
My husband and I are very pleased with our bathroom reno experience with the BTW crew. The quality of their work was impeccable, and they were able to start a week ahead of the original schedule agreed upon. Barry and Todd arrived promptly every morning, and in a cheerful mood, it was fun to listen to them as they worked ! They were very courteous, as well as patient and open with us whenever we had questions. Wayne has always been available to answer any questions as the work progressed, even after the job was completed.
There were no surprises in the final bill; they had also gone above and beyond as to throwing in a couple of extra tasks that were not included in the bill. They left our home clean and devoid of any evidence of having been here for five days. (aside from our beautiful new bathroom)
We are more than happy to recommend BTW to anyone we might hear who is looking for a trustworthy and ethical contractor.
Sincerely,
Mike & Val Paish
Wayne's team was very courteous and diligent in their work. The project took longer than expected however the timeline change was managed well. Wayne was willing to discuss and develop solutions and readily provided feedback and experience based perspective when new ideas were proposed. Issues identified after the work was completed were resolved in a timely manner.
We recently hired BTW Renovations to overhaul our bathroom, install pot lights throughout the house and remove a load bearing wall.
From the very beginning we had 3 contractors come out and quote on the projects we wanted done. During this process Wayne came across as a very knowledgeable and honest person. He was helpful in suggesting ideas and products for the renovation and very quick to reply to concerns. Further to that he came in at a price point well below his competitors. When the actual work commenced Wayne and his team continued to provide helpful advice and suggestions. They were patient with us given that it was our first time doing something like this.The quality of the work was excellent and we are extremely pleased with how the bathroom turned out (so was another contractor). There was a problem with leaking tub fixtures, but the issue was very quickly addressed and repaired.
The one thing that put BTW above and beyond was honesty. While there were certainly surprises (once he opened up wall and the like) and the renovation did go slightly over budget. I do not feel that Wayne was grabbing for money. In fact, he did everything possible to ensure the project would not go over budget. Including extending a helping hand to make our vision come through.
All in all I would definitely recommend BTW to anyone.
1. Very professional. When Wayne came to my home for my kitchen renovation estimate, I knew right away that BTW was the one I would like to go with. Because from what I heard from Wayne that I knew he was a perfect professional in the home renovation business. He knew exactly what I wanted and he knew all details of the parts for the work and he gave me very meaningful suggestions. On the following day after his estimate visit, I asked him to have the work done for me without any hesitation on his estimate;
2. Very reasonable quotes. The quotes given by Wayne was very clear: detailed list for parts and labour, detailed list for work description, detailed warranty statement on labour and material, time period and BTW's liability insurance and its' license number with the City of Edmonton. The very detailed quotes really gave me more confidence and trust on BTW's work and quality assurance;
3. Time frame to finish the project. My home renovation was completed within a week By Dusty himself with Wayne dropped by to deliver the materials. Dusty worked very hard. He did a perfect job in a very professional way. The temperature was -20C outside and he did all the cuttings out of my garage under the very bad freezing temperature. The water pipe connection under the sink was the hard one. He managed to fix all problems from that connection. I really appreciated his hard work. I was very impressed by Dusty's skills.
Overall I am satisfied with BTW's work. Both Wayne and Dusty showed their professionalism, their skills and their knowledge on the home renovation business. I will definitely recommend them to anyone who is looking for a home renovation contractor. Go with BTW!
Eugene
Eugene,
Thank you very much. It was a pleasure working with you on your project.
Wayne Robinson
I contacted Wayne and he gave me a date when he could possibly do the work. He came measured up,and gave us a quote, which seemed reasonable. there was some complication due to the frame which Wayne overcame, and the workmen came on the date he estimated, done a wonderful, clean job, with the price he said. I am very happy with the work BTW Renovations done.
Wayne showed up early, yes early for appointment time to give us an estimate on replacing a shower. He gave us a quote for this job that night and a time line as to when the job could be started and how long it would take. We added replacing the hot water tank and Wayne was quick to give us advise on our choices and helped with what would best suit our needs. His team of Todd and Barry, called when on the way to the job and quickly got to work. They kept us advised of the job status and showed up when promised. Both jobs were completed within the time frame quoted and were very well done. Job site was kept clean and construction debris was removed daily. Price for the job was actually slightly less than the quote, and both jobs were done well. I would hire BTW Renovations Inc again, without hesitation. Good quality work done within time frame and price.
Overall it a sub par quality of work and it took double the time we were estimated. The wall was not installed in the correct spot the first time, we met Wayne and we told him exactly where we wanted the wall. It was installed about 8" where we wanted it from, I understand Wayne is a busy person but he could of taken better notes, or even called us to confirm where we wanted the wall if he was unsure. The actual work "Build wall, add a couple of plugs, and install a barn door" which included muddying, tapping, painting was suppose to take 5 days to complete. In reality it took 2 weeks and 2 days, so more than double the time that we were told. The quality of work is below average, as you can see from the finish on the plug, i was not pleased. They came back to fix it, but they didnt wait long enough for the mud to dry, so it ended up looking that same way. Wayne is a seasoned worker/manager, he has an explanation for everything. We have a visible nest camera that was aimed at the work, the worker that was on the site did a lot of talking and not enough working. He maybe put a good 2 hours a day of work. He would procrastinate as much as possible and then he would everything last second, often working until 8pm, which was not necessary if he managed his time correctly throughout the day. They did come the cheapest out of all the quotes, but I would not go with them in the future.
There was a misunderstanding on the position of the wall we where to build. My notes indicated the position of the wall but the notes were not changed after a later conversion with the client on the new position. That is BTW's responsibility and we corrected the issue once we were notified. When asked on the time frame of the project I indicated that it would take approximately 5 workings days. Once we had to correct the wall issue that through a problem in the timing of the other sub trades and it took longer to reschedule them then the ordinal estimate. We apologize for this inconvenience.
This client has not reported any issues to us. We fully guarantee our work and if this client has an issue with any of our work we would be happy to return and fix the problem.
As to the procrastination of the sub contractor that was assigned to the project. We are very concerned that any of the sub trades that we use are not using the time efficiently and working diligently to complete the project. This matter we be dealt with serious consequences for this sub trade person.
BTW Renovations Inc. has a TrustScore™ of 5.0. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 68 |
Approved | 1 | 68 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.8/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2013 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
BTW Renovations Inc. has been recognized for their skills and expertise by their peers in the following categories
We’ve had the pleasure to work with BTW Renovations Inc. and are pleased with their project management, communication, and quality management skills. Fair with payment and on time. The ability of a contractor to execute a project well has a great impact on the work of trades. For these reasons, we wouldn’t hesitate recommending BTW Renovations to others or working with them on projects!
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Drywalling, Electrical, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Framing, Gas Lines, General Contracting, Handyman Services, Heating & Air Conditioning, Home Restoration, Insulation, Interior Design, Painting, Plastering, Plumbing, Tiling, Water Heating, Data Wiring, Windows and Doors
BTW Renovations Inc specializes in renovation and construction of bathrooms, kitchen and basement development. We take care of all the facets of your projects, including carpentry, plumbing, electricity, door/windows, tile installation, all types of flooring and more. With our personalized customer service, we will construct or remodel the bathroom, kitchen or basement development. of your dreams. We also offer complete planning and remodeling service for the entire home.
We only employ the most capable and certified contractors for each aspect of the project along with being strictly supervised by our management. Materials that we use are of the highest quality.
The company was incorporated March 2013.We have been doing this type of work full time since 2004. The company is fully insured and licensed.
Call BTW Renovations Inc today for your free estimates.
BTW Renovations Inc. was awarded Best of TrustedPros in 2020 for Bathroom Renovations in Edmonton.
BTW Renovations Inc. was awarded Best of TrustedPros in 2019 for Bathroom Renovations and General Contracting in Edmonton.
BTW Renovations Inc. was awarded Best of TrustedPros in 2018 for Bathroom Renovations and Electrical in Edmonton.
BTW Renovations Inc. was awarded Best of TrustedPros in 2017 for Bathroom Renovations in Edmonton.
Main contact(s) | Wayne Robinson |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | BTW Renovations warranties all labour and material that is purchased by BTW for a period of 12 months from the completion of the project. |
Accepts credit cards | Yes |
Year established | 2013 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
BTW Renovations Inc. has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum