Canadian Moving Systems is an established trusted logisitic leader serving the Canadian and US relocation market. We specialize in relocating families, students, seniors, and corporate clients across North America. Our experience, work ethic and our great people make the difference! We strive to have the highest level of performance read more...
If you are looking at booking with them. Don't! If you already have, go find a lawyer.
Our estimate tripled! When we asked for a re-scale they said "sure" and then did everything in their power to stop it.
When the moving truck finally arrived after a month of asking when our stuff was arriving, they demanded that we pay now or they will take our stuff. We re-fused to pay the absurd amount, it was clearly over and above what our stuff actually weighed.
We are still in a legal battle, they have lost so much of our belongings and broke or damaged almost everything!
They seemed great in the beginning but that all changed when we asked where our stuff was.
Do not use them, you will regret it. I do.
CMS would like to thank you for your feedback on your recent moving experience. We appreciate that we can not satisfy all of our customers, but we strive do to our best.
We would like however to mention several facts that you omitted on your review. The quote was more than the original estimate due to the fact that you mislead your moving representative about the amount of items that you were moving. When requesting a quote it was you who provided us with a list of only 84 items to be moved. However, we picked up and transported a total of 287 items. That was more than double the inventory that was originally provided to us. The quote also increased due to the fact that you added a vehicle transportation to the original moving quote which was also an additional cost - which you agreed upon.
It is true that you request a re-scale to be performed in your presence. We were happy to do so in your presence and were always willing. It is also true that when the driver arrived - the scale station closed shortly after performing the full scale. At no time did we deny to "try to stop" anything as per your statement. Contrary to your statement we were always willing to do the re-scale so that you are comfortable with the weight charges you were being charged.
You have added an additional 203 items to your inventory shipped and an SUV to be shipped across the country and still expected the price to remain the same?
You also forgot to mention that as a courtesy to you as the customer we proceeded with the delivery to ensure that you are not faced with any further delays with accepting your shipment. We waived several fees and were still being accommodating to your delivery requests - after originally requesting storage.
CMS will work with you to try and find an amicable fair resolution to ensure your final satisfaction. We wish you and your family only the best in your new residence.
Marketing and Management Response Team
I move a lot of work and this time I decided to listen to my wife and search online. Getting a quote was quick and after a few phone calls I chose my mover. I have to say that Holly was very knowledgeable and always had a solution for my needs. On the moving day we forgot to pack a few items which the guys took care of. The TV and a few dished which need the extra care which I was happy to include. All in all the experience was great. The packing was done well and Holly was always there for me.
I was very impressed at the customer service from this company, especially over the weekend. We had a mover booked for weeks and when they didnt show up on time as scheduled, we had to scramble and call someone at the last minute. Jill and Holly were the reps that I spoke to and were just amazing to deal with. When they said that they would call back, they actually did - which is very hard to find lately. The crew was great at pick up - and although a few items did get scratched I am still very happy with the overall result. They helped us avoid a very costly situation with the new buyers. If we didnt have a pick up on that weekend, I dont know what we would have done.
AAA: they belong also the company Canadian Moving System! Be Aware!
1 review, 19st Sept 2016: We was still waiting for our stuff after 21 days!! They are charging us 4 time more than quotation we hidden fees and no proof of charges, Stay away from them they will waste your time. 20 days sleeping on the floor without personal belongs!! unbelievable... They will charge you for something that you never talked about (150$ stairs fee for example)
Update 24Sept: Hello hello!! Guess what?? I received my stuff after one month (instead 5-10days) and everything was smashed and broken!! Computers, furniture, chairs, everything! Also DO NOT PROVIDE CREDIT CARD to them! They will charge anyway any amount that they want! They quote for 750 $ after we receive a request of 2400$ plus the deposit paid, after the charged 1500$ on my credit card cutting in half the weight of our stuff, and because was the maximum payable on my cc. Stay way from them, they will fraud you! They own three different company (another way to cheat you) and they will use a different name for manage the complain. Do not believe any word from them!
Canadian Moving Systems Inc. has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Moving Services. Canadian Moving Systems is an established trusted logisitic leader serving the Canadian and US relocation market. We specialize in relocating families, students, seniors, and corporate clients across North America.
Canadian Moving Systems is an established trusted logisitic leader serving the Canadian and US relocation market. We specialize in relocating families, students, seniors, and corporate clients across North America.
Our experience, work ethic and our great people make the difference!
We strive to have the highest level of performance and customer service in the moving industry.
Canadian Moving Systems believes that a successful business is built from a positive customer experience. Our customer service agents will be with you every step of the way to ensure your complete satisfaction during the moving process.
Whether you are moving locally or across the country Canadian Moving Systems is the relocation specialist for you!
Canadian Moving Systems specializes in local and long distance moves and storage services, we will work with you to design and cater to all of your moving, storage and packing needs within your budget.
Canadian Moving Systems. has the equipment, personnel, and the facilities to make your move as seamless as possible.
Call or Email us to speak with one of our friendly relocation specialists.
Here are some of the services we offer:
Quality & Customer Care Last minutes move
Full service moves
30 Days free Storage
Long distance moves
Long term and short term storage options
Packing Materials for sale
|Main contact(s):||Alisa Brooke|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact Canadian Moving Systems Inc. to request licensing info.|
|Insurance information:||Contact Canadian Moving Systems Inc. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.