Canadian Pro Interlocking's mission is to deliver friendly & professional interlocking paver sales & installation within the GTA. Our attention to detail keeps our standards above the bar. We are a family owned business established in 2002 and have always stood strong by our quality and workmanship.
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I don’t usually give reviews, but in this case I think I should.
Recently Canadian Pro Interlocking had completed a project which involved my neighbours.
I think Joe, Taras, Tommy and Mikey did a great job.They were all helpful and gave great suggestions in designing my walkway. Each of these guys were a pleasure to deal with.
I was impressed that any alterations that I had requested were not ignored and the end result turned out how I wanted.
At first there were delays, but with patience, the team worked extra hours to complete the project to my satisfaction.
I would definitely recommend these guys for your interlocking needs and I have passed on their business cards to friends and other neighbours. I would not do this unless I was confident these guys produced.
I was also extremely happy that Joe and Canadian Pro Interlocking back their work with a 3 year warranty.
Jim K
Thank you!
The signed contract said my project would be finished before July 1. Unfortunately it was delayed to start until July 10th. I paid deposit $3000 when signing contract in May with Harris and not allowed to take back. After start, Joe always said it would be finished in two days. He showed up in July 10th and took the $7000 deposit. Then he used excuse not to come. Until July 15th he showed up second time. Then July 19 he showed up third time and asked for $4400 and July 20 another $4400. Then only $900 left for the whole project. July 21 and 22 only his workers showed up. And then they disappear till now July 30. I called and sent many messages to ask him to come from June 20. He always used excuses like he can't work on the excavation or poly sand in a sunny day after a light shower a day before. He told me from very beginning my project was only two days work and he could finish immediately. But actually it is one week work. The quality of work is really not as good as expected. When I told Joe and Harris I would post this review and received a call immediately from Harris who told us in May he was a college teacher. This company said it could only work six days from June 20 to July 30 because weather limitation. So I will suggest not to use this contract if you have work more than one day. You can verify it with me by email cguan@mtu.edu
I am extremely unhappy to respond in this manner, but I have to say out of all our years in this business you are one of the worst customers we have ever had.
We bent over backwards for you, your job was in fact 95% complete and the quality was perfect. You made multiple changes that you were not charged for, you argued and fought over every deposit and you lied repeatedly trying to get work for free.
You threatened me you would write a review if I did not apply polymeric sand on a rainy day.. just think about that.
I hope any customer reading this does not judge us on this complete scam of a review and I hope any contractor reading this stays far away from these people.
These guys worked industriously and efficiently to complete my interlock before the scheduled complete date. They did a good job. The best part... they are honest, trustworthy, and super reasonably priced. Three of my neighbours decided to hire them to do interlock after seeing mine. Good decent guys!
Thank you so much Renee, you were a pleasure to work with!
This is the second time we called Joe and team back.. They did my front last year.. They did such an AWSOME job..They pay great attention to detail and helped me design to fit my budget.. Do not hesitate to call. My backyard and pool look amazing.
Thank you!
Amazing service! Quality work! The professionals at Canadian Pro Interlocking deliverd exactly as promised!
At the beginning of our estimate we almost lost focus because my wife and i couldnt decided on a stone texture, so we slept on it
for a while. I recicved a follow up call from Harris about a week latter to see if there were any issues or changes.
i explained that we were having trouble deciding on a stone and settling with our choice.
Harris understood this and told us this is normal and happens all the time,that made us feel alot better.
He gave us his honest opinion on what he thaught we should pick, showed us pictures and boom, we agreed.
so here comes the day of excitment, Joe, the companies owner and on site installer showed up with another guy
named Taras, Joes partner. Both of them were polite, easy going and up beat.
After some greetings and a bit of pleasentries , the work began.
so there were 5 guys on site once the work began, the workers were curtious, and they seemed to show the same care for their work
as harris , joe and taras. Not going to lie i was quiet surprised.
Once everything was wrapped up and my project had been complted i felt pretty good about chosing this company.
You hear so many stories about bad things can happen so i wanted to share my experience.
Thank you again Canadian pro interlocking, I have your card and will share your contact with anyone who asks me.
Thank you!
Joe and taras have been a treat to work with. I really liked the design ideas by the sales manager Harris.
Midway through I had some design changes, the changes were easily added into the project and I am overall very happy.
Would recommend.
Thanks so much! Glad we could help!
For starters, I want to say that my experience with this company was pleasant from beginning to end.
I called for a quote and was shedualed 3 days latter, when the date arrived the companies sales manager Harris arrived
on time and with a very easy going attitude. I believe Harris and the companies owner are related in some way, anyhow.
I put my faith into the company as I really liked harris, he explains everything in great detail and really made me and
my wife feel like we had a winner, after 5 estimates from different companies we pulled the trigger.
My neighbours had recently gotten their porch done in flag stone and I wanted to do the same, but the company they chose turned
out to be very messy, the work was ok at best, and for the price they paid. No way.
So start day rolls around, i am met by Joe, Taras, and 2 other younger fellows. After a quick discussion and some paper work
taken care of the work began. I am a very picky person and i have to say i really like how these gentlmen handled themselves on
my property. I didnt have to ask them to stay off the grass, as their was no need to be there and i didnt want it dying while it
trys to grow, i was very pleased with that. At the end of the work day, everything explained to me in the morning had been
the way it was explained to me. I was told we would be at a certin point, and they got there, so pleased.
The next day they were back again at the same time, and once again the day went smooth.
the third day rolled around, that day was told to me to be completion day, and it was.
By the end of the day everything was cleaned up, there was no mess to complain about, the work looked fabulous and i have
already been recieving compliments from my neighbours, even though it has only been a few days. that makes me happy.
I have already handed out this companies contact to family, neighbours and friends.
After some saving I will have them back again, hopefully this year to give me some ideas to give me some space in my backyard,
where me and my family will be spending alot of time due to covid.
Thank you again Canadian Pro, it was a pleasure having you.
Stay safe,
Jakub.
Thank you for the great review! Glad we could help Jakub.
I would like to thank Joe and Taras for an excellent job.
I was a bit nervous at first but i was worry free by the end of the first day, this was my first experience with a contractor.
The work looks beautiful, thank you harris for the estimate!
Everything is cleaned up to perfection. I am very please with this company and I highly recommend.
Thank you Vanessa!
The most important thing to keep in mind while reading this review is that the quality of work provided by Joe and Canadian Pro Interlocking is abysmal. They did not use any machines for digging. They did not get rid of any materials using bins. They did not know how to lay the stone properly. They do not do any edging and your stones will start moving the minute they are laid down. They do not own any vehicles and will show up in UHAUL van to your house. I have lost a total of $11,000 which does not include me paying someone to fix the disaster this company has created in my backyard. This is just the money he owes me because he never finished the work.
Red Flags:
1. Business address provided on the contract is the address of the Shoppers Drugmart in Brampton and not a legitimate office.
2. Business address provide on BBB is not recognizable by Google Maps.
3. Drives a rental UHaul truck instead of a company vehicle.
4. Demands that all money be given upfront and will not pay for any materials.
We signed the contract on July 21st 2019 with Canadian Pro Interlocking. The project was divided into two phases. Phase I was $22,000 for the backyard and Phase II was $12,000 for the front. The backyard took over 400 days to finish. The front yard was never finished. Joe promised to refund the remaining amount but has refused to do so for the past 6 months. He provided multiple deadlines (1 week, Sep 25th 2019, May 31st 2020) but never met one. I texted him, called him, but there’s nothing I could do because he already had my money.
The contract was to lay stones in the back and front of the house. It also included demolishing the concrete we have in the front yard. Joe showed up about 5 times, did work for 3 to 4 hours at a time and laid some stone in the backyard. What I did not understand at the time was he was only coming to get the money from me. He took 93% of the cost upfront during those 5 visits because that is how the contract is designed. I also paid $7200 for the stone out of my own pocket. Once Joe had all the money he simply disappeared. He promised repeatedly that he will show up but to no avail.
He did nothing and the 2019 winter started when nothing could be done. In May, I told Joe that I will have to take legal action and post reviews for this business. I had to do this about 10 times and each time his people showed up for 1 to 3 hours every 3 to 4 weeks to a little bit of work. The back yard was finally finished in October of 2020. Please keep in mind that the work began in July of 2019. They also put in wet polymeric sand and all the stones moved within a month. I then told them about taking legal action. They still did not fix the issue, only added new sand on the top and half my stones have old wet polymeric sand in them.
He never even started the work on the front, promised to return the money and never returned a penny.
He is quick to anger and will threaten you with a lawsuit if you demand that he completes the work that he promised. He told me in writing that one bad review from me will have no effect on his busines.
I will bring legal action against him because I have no other option left to recuperate $11,350. Please save yourself heartache and months of misery and tension and hire someone who is honest and reliable.
Its a shame that people are allowed to make things up and still be able to write a review, I hope you find a contractor that can deal with your issues!
During this very difficult time, service provided by Joe's company and his team, could be facing many obstacles. But we were very fortunate to have a chance dealing with them. Harris done estimate and offer many suggestions of design to pick from, convinced us, that we can relay on the team. We've to delay work because of raining days, but constant communication with Joe kept us well informed, so team could start as we planned. During pavers installation, we were satisfied with their work but also with additional, agreed improvements. We would like highly recommend Joe with his teams. They work is reliable, professional, with high quality. Final view is just exceptional !!!
Thanks so much krystyna! Was a pleasure working with you.
Canadian Pro Interlocking has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 39 |
Approved | 2 | 39 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2002 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Canadian Pro Interlocking's mission is to deliver friendly & professional interlocking paver sales & installation within the GTA. Our attention to detail keeps our standards above the bar. We are a family owned business established in 2002 and have always stood strong by our quality and workmanship.
We can plant your trees or shrubs, dig out garden areas and add rocks, mulch or top soil, but only secondary and in addition to your interlocking project
We can build/repair your deck or fence but only secondary and in addition to your interlocking project
Canadian Pro Interlocking's mission is to deliver friendly & professional interlocking paver sales & installation within the GTA. Our attention to detail keeps our standards above the bar. We are a family owned business established in 2002 and have always stood strong by our quality and workmanship.
Canadian Pro Interlocking was awarded Best of TrustedPros in 2023 for Stonework in Toronto.
Canadian Pro Interlocking was awarded Best of TrustedPros in 2022 for Stonework in Toronto.
Canadian Pro Interlocking was awarded Best of TrustedPros in 2021 for Stonework in Brampton.
Main contact(s) | Joseph Hojberg |
Alternate Phone Numbers | 416-565-6061 |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer an above industry-standard 2 year installation warranty, This covers sinking sand, moving or cracked stones. We take pride in our work and are always open to answer questions and see how we can help out even after warranty has expired. |
Accepts credit cards | Yes |
Year established | 2002 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Limited Partnership |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.