Today I had Canuck Services for duct cleaning in our house. The first technician who came was very friendly, knowledgeable and covered his shoes after the heavy rain last night. The second technician arrived short after. When I kindly asked him to please cover his shoes he declined to do so as: I am the owner, I know what I do! Really? An owner's shoes are not getting dirty? All in all the owner was very unfriendly and we would never ever hire him again. Rating is based on experience with the owner.
First of all thank you for your business. Sorry you felt that I was unfriendly. The reason for my standoffish attitude towards you was only due to the fact that when I told you about my shoes being clean they were I only use hem for inside customers homes. my other shoes were outside. You were more concerned about mice getting into your house which was also explained to you that with the door being open there was no guarantee of them not entering your home. a 30 FOOT red runner is laid out from the front door throughout the entrance to ensure that shoes are dry and cleaned. I noticed there was no mention of that in your review nor the help I gave your husband for free in regards to your furnace. You are half correct about your complaint of me being unfriendly when I was trying to explain to you that my shoes were clean you starting speaking to your husband in German in front of me. Just so you know I speak German and was shocked at what you were saying to him and thought you were being very rude with your comments about me. Before you call Anyone names in a different language you might want to see if that person understands what you are saying. You were very rude to Jason and myself from the time of arrival I did my best to provide you with exceptional service as we always try to do unfortunately you and I did not see eye to eye as I had a hard time talking to you as I was always interrupted. Its hard to be over friendly when you can not do any right in some ones eyes. In short Erwin gain I do thank you for your business.
Canuck Home Services has a TrustScore™ of 2.8. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Scott Mitton|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Canuck Home Services to request licensing info.|
|Insurance information:||Contact Canuck Home Services to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.