As a family-owned local company, we have been offering professional fridge repair, dishwasher repair, washer repair, dryer repair, stove repair and oven repair services for Ottawa customers for over 15 years.
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Excellent and speedy service. Ordered the part and received next day, installed same day. Very courteous.
Dear customer, We are very happy to hear that you had a great service! Our team strikes for the best results. Thank you for choosing us!
Capital Appliance Repair team
The service was provided on a late cold Friday afternoon. The technician was responsive, quick and efficient.
Hello,Thank you for your review. We appreciate your comments, customer satisfaction is our main priority. Thank you for choosing us!
Regards,
Customer service team!
I called and the technician arrived the next day as scheduled, diagnosed the problem, ordered the part (not readily available) and arrived in the scheduled time for the replacement. I liked the fact that the service was punctual and the technician was efficient and pleasant.
Hello, Thank you for leaving your review. We always strike to provide the most effective service possible to keep our customers happy.
Regards,
Capital Appliance Repair team
My wife & I noticed our fridge wasn’t keeping things cold... So we called Capital Appliance Repair & they sent out a repair technician the same day. Their Technician Alex was professional, polite & very knowledgeable. He discovered that our fridge was actually frozen solid because the control board wasn’t sending a signal to the defrost unit to prevent frost from building up. Alex defrosted & diagnosed the issue to get the fridge back to working & ordered the control board. A couple days later he returned to install the control board, completing the repair. I would use the service again for sure & I would recommend them.
Thank you for the fantastic review,Jason! We're happy to hear that our technicians provided great service and repaired you fridge. Thank you for recommending us! We'd love to work with you again!
The company was very responsive. Service same day as opposed to 3 other companies I called that were booking 2 weeks or more out.
Yuri was very knowledgeable about the machine and spoke well about what could and could not be done. Yuri was clear, concise. completed the work quickly, efficiently and left the job site better than he found it.
I would definitely use Capital Appliance Repair again.
Hi dear client,
Thank you for your review. Your satisfaction and pleasant experience is extremely important to us.
Capital Appliance Repair Customer service team
We can't say enough about how satisfied and pleased we were with the repair work on our washing machine.. The service staff were prompt, professional and fair - their work went above and beyond our expectations. Totally satisfied and pleased with Capital Appliance!
Thank you so much for your review. We are very happy to hear that out team managed to resolve your issue in the most effective way.
All the best,
Capital Appliance Repair Team
Capital Appliance Repair had a technician visit my house within 1 business day of my calling in to have my dryer's power cord replaced. The only significant delay in completing the repair was waiting for a part that had to be ordered and shipped from Toronto.
The technician was polite, to-the-point, and professional, and pricing was very reasonable.
My only suggestion for improvement would be as follows: although I called in with a specific, known problem with the dryer, it would have been soothing to know that the technician reviewed the other dryer components and determined they were all still in good working order. I don't really recall the technician doing that - not to say he didn't, only that I don't recall him discussing it with me.
Hello,
Thank you for your review. We are glad to hear that your issue was resolved. Our technician was aware of your specific problem with the cord of the dryer prior to the visit. As soon as the repair was completed, our technician performed a mandatory testing for couple of minutes and assured that the dryer was working well. In this case there was no need for further testing of other parts of the dryer. If you have any other concerns feel free to contact our customer service team.
Thank you,
Capital Appliance Repair team
Polite, knowledge friendly keeps their appointments. I wish I would have known them when we had other appliance problems. We will continue to use their service again.
Thank you for leaving your review. We always strike to provide the most effective service possible to keep our customers happy.
Capital Appliance Repair team
I wanted to know what could be wrong with my old refrigerator (it's over 15 years old). Basically, nothing except a small leak in the cooling gas. The repairman was straightforward with me in explaining how he concluded that (basically he found nothing wrong with the other parts). He told me that recharging the gas would likely cost close to a new refrigerator and not really solve the problem as the leak would continue. So in the end, he only charged me for the service call. He kindly gave me a few tips for shopping, like avoid LG brands and twin cooling systems as these are hard to fix, and also told me that there's little point paying a lot for a fridge since nowadays we're lucky if they last more than 7 years. Having to replace a fridge is no fun, but I can at least go shopping knowing what to ask for. So excellent service in spite of the problem.
Hi Pierre,
Thank you so much for your kind words. We are glad that we could help.
Best Regards,
Capital Appliance Repair Team
Capital Appliance Repair has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 102 |
Approved | 0 | 99 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Family owned and operated appliance repair company. We offer same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Cumberland, Orleans, Rockland, Gloucester, and the surrounding area.
As a family-owned local company, we have been offering professional fridge repair, dishwasher repair, washer repair, dryer repair, stove repair and oven repair services for Ottawa customers for over 15 years.
Main contact(s) | Artur Shifrin |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Our appliance repair technicians will explain about the warranty - we offer up to 1 year warranty. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Capital Appliance Repair to request licensing info. |
Insurance information | Contact Capital Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.